BrowserStack
BrowserStackExternal reviews
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Seamless Multi-Device Access on Real Hardware
What do you like best about the product?
The multi device on remote physical devices, it's easy to use and get access to.
I personally did not face any issues which to report to customer support, I can use it multiple times during the day.
I personally did not face any issues which to report to customer support, I can use it multiple times during the day.
What do you dislike about the product?
Not able to install apps on the devices to test internal app builds
What problems is the product solving and how is that benefiting you?
Multi-device and Cross browser testing
Effortless Cross-Device Testing Made Simple
What do you like best about the product?
BrowserStack was very easy to use when our team needed to perform cross device and browser testing of a responsive web app.
What do you dislike about the product?
Since I first used BrowserStack many years ago the number of features had expanded significantly and it took a while to find the parts I meeded
What problems is the product solving and how is that benefiting you?
We were launching a consumer product with responsive web interface for desktop, tablet and mobile screen resolutions, expected to be used on many web browsers. We would not otherwise have an opportunity to test across all browsers, devices and resolutions and used BrowserStack for cross-browser compatibility from a functional and user interface design perspective
Effortless Cross-Platform Testing with Reliable Performance
What do you like best about the product?
BrowserStack provides an extremely reliable and diverse set of real device and browser combinations that make cross-platform testing straightforward and predictable. The platform is easy to use, intuitive, and requires almost no setup time, which helps teams move quickly. Its cloud-based approach eliminates the need to maintain physical devices or local infrastructure. Performance is consistently strong, and the ability to run tests in parallel significantly speeds up our QA cycles. Overall, it removes friction and helps ensure higher confidence in releases.
What do you dislike about the product?
Some test sessions can occasionally feel slower than expected, especially when launching certain devices or browser versions. Test videos and logs, while useful, can take time to generate during heavy usage periods. Pricing can also become a challenge for teams that need access to wider concurrency or multiple products. More built-in analytics or debugging enhancements would make the experience even smoother.
What problems is the product solving and how is that benefiting you?
BrowserStack helps ensure that features function correctly across the wide range of devices and browsers our users rely on. Without it, maintaining our own testing infrastructure would be costly, time-consuming, and inconsistent. By providing quick access to real environments, it reduces the risk of platform-specific bugs reaching production. This leads to faster releases, fewer customer-reported issues, and greater confidence in the quality of our software.
Effortless Cross-Browser Testing
What do you like best about the product?
I like the simple interface of BrowserStack, which saves a lot of time compared to managing devices locally. It's easy to test on real devices and different browsers. The initial setup was also very easy.
What do you dislike about the product?
Debugging can be tricky when something fails and logs or error messages aren't very clear
What problems is the product solving and how is that benefiting you?
BrowserStack helps us quickly test across different browsers and devices without setting them up locally. The simple interface saves time, and testing on real devices is easy.
Intuitive Configuration and Versatile Testing
What do you like best about the product?
I like that BrowserStack is a very intuitive platform to integrate with our automation project. The documentation to get started is clear, which allowed us to start using it quickly. I also appreciate the ease with which it can be configured and the possibility of using Appium Inspector for manual testing. Additionally, I love that I can test on a universe of devices without the need to acquire them.
What do you dislike about the product?
Currently, we cannot connect with your plugin for better monitoring of executions due to the technology we are using.
What problems is the product solving and how is that benefiting you?
BrowserStack is an intuitive platform that allows us to test on a universe of devices without needing to acquire them, which facilitates integration with our automation project.
Reliable Cross-Browser Testing with Real Devices
What do you like best about the product?
I mainly use BrowserStack for cross-browser and cross-device testing, which helps me validate our web applications on different browsers, OS versions, and real devices without needing to maintain all of that locally. It allows me to test on actual mobile devices, not just emulators, which makes a big difference, especially for validating UI behavior and performance-related issues. The integration with CI tools works smoothly, making it easy to plug automated runs into our pipelines with minimal maintenance. I also like the parallel execution feature, as it really helps during regression when timelines are tight. The overall stability of the platform and access to real devices are significant advantages. The initial setup was fairly straightforward, and the UI is intuitive, allowing the team to start using it almost immediately for manual testing.
What do you dislike about the product?
There are few areas that could be better. At times, some devices or browser sessions feel a bit slow to start, especially during peak hours, which can be frustrating when you are in the middle of testing. I have also seen occasional session disconnects that require restarting the test. Another area is cost. For smaller teams, the pricing can feel on the higher side, especially if you need more parallel sessions running. Also, while most features are easy to use, a few advanced configurations take some trial and error to get right.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and device testing, handling compatibility gaps, running automated test suites in CI, and addressing sudden production bugs without maintaining environments.
Seamless Testing with Great Device Variety and Tool Integration
What do you like best about the product?
The variety of devices and additional tools, such as Percy integration, make it seamless for users to test their products.
What do you dislike about the product?
The devices experience frequent lag and occasionally crash. Scrolling is also quite challenging, which makes navigation difficult.
What problems is the product solving and how is that benefiting you?
The first major problem this solves is giving access to multiple browsers, especially Safari, for Windows users. The broad selection of macOS and iOS versions expands the testing possibilities and ensures excellent coverage.
Reliable Real-World Testing Made Effortless
What do you like best about the product?
I like BrowserStack because it’s reliable and close to real-world usage.
You get real browsers and devices without setup pain, issues show up like they do in production, and debugging is easier with built-in logs, screenshots, and videos. It saves time and removes guesswork.
You get real browsers and devices without setup pain, issues show up like they do in production, and debugging is easier with built-in logs, screenshots, and videos. It saves time and removes guesswork.
What do you dislike about the product?
What I dislike is the occasional flakiness and slowness, especially during peak hours.
Sometimes sessions lag, browsers disconnect, or tests fail for infra reasons rather than real bugs—which can be frustrating when you’re chasing false negatives. It’s great overall, but not always as fast or stable as you’d want for heavy parallel automation.
Sometimes sessions lag, browsers disconnect, or tests fail for infra reasons rather than real bugs—which can be frustrating when you’re chasing false negatives. It’s great overall, but not always as fast or stable as you’d want for heavy parallel automation.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of testing across multiple real browsers, devices, and OS combinations without the nightmare of maintaining that setup yourself.
For me, it means faster test coverage, fewer “works on my machine” arguments, and catching real production-level issues early saving time, effort, and a lot of avoidable bugs
For me, it means faster test coverage, fewer “works on my machine” arguments, and catching real production-level issues early saving time, effort, and a lot of avoidable bugs
Essential Tool for Easy Test Management and Mobile Automation
What do you like best about the product?
At our company, we use it as Agent AI, for test management, and for App Live to support mobile automation. We rely on it often, and it is straightforward to implement.
What do you dislike about the product?
During our testing of the Generate AI feature, we noticed that it lacks an option to continue the chat and further refine the conversation.
What problems is the product solving and how is that benefiting you?
No Physical Infrastructure Required - Cloud-based testing eliminates the cost and maintenance of physical device labs
Faster Issue Resolution - Quick access to specific device/OS combinations speeds up bug triage and resolution
Improved Test Coverage - Ability to test across a wider range of devices and browsers than would be practical with physical devices
Consistency - Standardized testing environment across teams
Corporate Contract - Q2 has a corporate account, making it accessible to teams (with manager approval via IT Help-desk)
Faster Issue Resolution - Quick access to specific device/OS combinations speeds up bug triage and resolution
Improved Test Coverage - Ability to test across a wider range of devices and browsers than would be practical with physical devices
Consistency - Standardized testing environment across teams
Corporate Contract - Q2 has a corporate account, making it accessible to teams (with manager approval via IT Help-desk)
Effortless App Testing Across Devices, Minor Pricing Clarity Needed
What do you like best about the product?
I use BrowserStack to test Android applications on different devices and Android versions. I appreciate that it helps me test applications across a wide range of Android versions, including older and newer releases, without needing physical devices. I really like the ease of uploading local Android applications, testing apps directly from the app store, and accessing detailed logs, which helps a lot with debugging and troubleshooting. Additionally, I found the initial setup to be pretty easy and intuitive.
What do you dislike about the product?
The pricing plans could be clearer. Clearly outlining what is included in each plan, specifying the available devices, and clearly explaining the differences between app testing and web testing.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test Android applications across different devices and versions without physical devices. It allows testing of apps from the app store and provides detailed logs for debugging.
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