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The best MDM and agent based management for iOS and macOS
What do you like best about the product?
A very well supported software package frequently getting updated to keep up with Apple. Neither platform suffers from being a secondary consideration as on many other products. Good documentation, along with online and classroom training resources, smooth the path for those new to Jamf Pro.
What do you dislike about the product?
It is priced accordingly, with high startup costs for not entirely clear reasons. There is still no standardized public bug tracker.
What problems is the product solving and how is that benefiting you?
We are currently using Jamf Pro to manage all macOS and iOS issued by the institution.
Recommendations to others considering the product:
If you can afford it, get it. There is nothing better for managed Apple devices.
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JAMF PRO is the best software we use really!
What do you like best about the product?
We can manage 10000 iPads and 2500 macs with little effort.
What do you dislike about the product?
There isn't much to dislike. You have to commit yourself to learning and understanding the software and its processes though.
What problems is the product solving and how is that benefiting you?
Managing around 10000 devices with a small amount of techs and being able to push out software update with ease.
Recommendations to others considering the product:
If you have or are planning to get iPads in your organization you need to get this software. The same goes for Macs.
A super duper awesome management tool!
What do you like best about the product?
I love being able to package and push non Apple apps/programs to my computer labs.
What do you dislike about the product?
I dislike the lack of control for Apple TV management. I realize this is due to restrictions from Apple, but it would be nice to manage all Apple TV settings from Jamf
What problems is the product solving and how is that benefiting you?
I am now able to deploy software much faster when requested last minute. This is huge in an education environment.
Recommendations to others considering the product:
This product makes managing any Apple device so much easier. I had struggled for years with installing products by hand, but am now able to quickly and easily manage my devices. Jamf Nation is an amazing community group that answers 95% of my questions, not requiring me to even contact support.
Jamf Pro
What do you like best about the product?
Jamf Pro has helped our district manage multiple devices.
What do you dislike about the product?
It would be nice to have the search information stick when searching for a device. Multiple times I put the information in and forget to hit Edit first. Then you have to put that search info back in while in Edit mode.
What problems is the product solving and how is that benefiting you?
Jamf Pro provides us the ability to manage multiple devices at different levels.
Great MDM for school
What do you like best about the product?
The JAMF software is feature rich, and support was helpful for the difficult problems. They are always adding and improving features. The online community is amazing, and most problems have already been solved and documented through the forum members or JAMF.
What do you dislike about the product?
The support did take awhile to get escalated to someone who could give answers. I don't like the push toward more expensive hosting solutions, but understand why that is valuable to places that don't have anyone with the necessary skillset to do everything on their own.
What problems is the product solving and how is that benefiting you?
We are allowing our employees in tech to have more time to focus on problems during summer when school is out by no touch deployment. We also have an easier time staying within government guidelines when it comes to off site restrictions, especially with mobile ios devices for the students.
Made Mac administration easy
What do you like best about the product?
Ability to manage patching and software deployment
What do you dislike about the product?
I have not had any major problems with JAMF so i cant think of anything i dislike.
What problems is the product solving and how is that benefiting you?
Before JAMF we had no control of our apple products, we now have an easy way to manage them and deploy software.
An increasingly easy life for I.T. Administrators
What do you like best about the product?
Jamf Pro is incredibly well thought out from it's features to it's menu navigation. JAMF have clearly done all they can to make the experience for the user as problem free and as easy as possible. The layout is sleek and professional.
What do you dislike about the product?
In all honesty, I am yet to really find any particular feature that I dislike. The development from the JSS to Jamf Pro is notable and I am nothing but impressed with the clear improvements.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping us realize our ambition of rolling out a full 1 to 1 laptop system.
Just... the best!
What do you like best about the product?
Intuitive interface. Planty of features. Wherever a need arises, JAMF finds a solution. Sometimes I have a feeling that JAMF is faster than Apple :)
What do you dislike about the product?
It is really hard to say, for sure it is a money. But all best things in a world have a price. At least we know what we got in return.
What problems is the product solving and how is that benefiting you?
We are managing all Apple devices in our organisation (about 1500 Mac devices). Thanks to JAMF, we are able to meet all operational, business and security requirements.
Recommendations to others considering the product:
JAMF is an indispensable tool for any central management needs.
Good product for use in the enterprise but struggles with large installation packages
What do you like best about the product?
The Self Service App is the best part of the application. It provides quick access to supported apps and allows users to access other resources on the network such as printers. The second best part of Jamf is that it provides a quick look at the hardware of the device and the software installed.
What do you dislike about the product?
Does not handle large installation files. We have several Art and Music related apps that are GBs in size. Jamf simply does not work well with those large installation packages.
What problems is the product solving and how is that benefiting you?
We are moving away from imaging our macs. Jamf Pro provides a quick, mostly hands free way of configuring our Macs for labs and for staff/faculty. We also use it as a simple way for end users to add printers to their Macs.
Recommendations to others considering the product:
Jamf Pro seems to work best with "standard" applications. If you can purchase an app through the App store, Jamf will do a great job managing that application. It also does a great job working with adjusting the settings you would normally apply to your end users' devices. However, if you use complex apps, or if you are used to digging deeply into the configurations of your devices, Jamf Pro may not meet all your needs.
Best of the breed in Apple management
What do you like best about the product?
That Jamf puts a strong emphasis on keeping up with Apple’s changes.
What do you dislike about the product?
The only reason I didn’t give it a 10 is the price, but it ends up being worth it.
What problems is the product solving and how is that benefiting you?
It helps us keep our fingers on the pulse of our fleet inventory wise and helps us to put the end user in control with proper IT guidance baked in.
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