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Jamf offers the best user experience in the industry
What do you like best about the product?
There are a lot of tools out there for macOS management and MDM, but Jamf by far is the most user experience-driven solution out there.
What do you dislike about the product?
Patch management has been a big disappointment, and the delay in offering updated MDM tooling provided by Apple has left a lot of engineering works on the plates of Jamf customers.
What problems is the product solving and how is that benefiting you?
We use Jamf for state management, meaning making sure all Macs used at our organization are managed and maintain a core set of applications, agents, and settings required to be secured and on our network. The biggest win is DEP, which we realize isn't Jamf-specific, but is a must for new computer setup for us since we hand over new Macs directly to our employees without IT intervention. The updated Self Service is a vast improvement with an aesthetically pleasing design, and is our hub that we have all employees go through for app updates. Offering a robust app catalogue from a trusted source is key to customer happiness and device security.
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I am a long time JAMF lover, but lately, its been disappointing, just like MacOS
What do you like best about the product?
JAMF is super powerful. The custom triggers and EAs make nearly anything possible with bash.
What do you dislike about the product?
Sooo buggy these days. Remote was broken, smart groups borked, mass deletions not a thing. :(
What problems is the product solving and how is that benefiting you?
Patching schedules are becoming more of a reality. Reporting on patching is pivotal.
Jamf Pro is a must-have Mac mobile device management system!
What do you like best about the product?
Jamf Pro is very well thought out device management system for macOS and iOS. It delivers great tools for providing easy to navigate patch management and endpoint management. Its ease of use is a great testament to how much time and research has gone into this tool. It does a great just job of also listening to its clients. With the expansion of its mobile apps its definitely a device management system to consider.
What do you dislike about the product?
Jamf Pro currently does not support a majority of apps that are listed in their patch management section. I know they are working on supporting more vendors/products. I would like for more granular rules allowed for in the smart computer groups.
What problems is the product solving and how is that benefiting you?
Patch management for our end-users. Our end-users now have a self-service portal that gives them a one-stop shop for all the apps that we are supporting for them. They no longer need to look for the update packages and waste the time during installation. Financially, it has saved our company a lot of money since the user no longer has to waster their time patching their machines or looking for the patches themselves.
Recommendations to others considering the product:
This is a a must-have management system. Its very robust and will most definitely give value as soon as it is implemented in your environment. Jamf Pro provides a self-service portal that rivals Apple's app store. With the new Jamf Pro 10, customization of the self-service portal makes it look more professional with a touch of your own company's designs.
Best Mac EMM - PERIOD
What do you like best about the product?
Easy to use. It is like having 3 extra staff members.
What do you dislike about the product?
There cloud service does not deal well with packages above 2gb
What problems is the product solving and how is that benefiting you?
Updates and inventory are a breeze
Recommendations to others considering the product:
NA
Jamf Pro A Great Product for MDM
What do you like best about the product?
I like the ease of use, along great user interface which is intuitive. Support is always there no matter how complicated or trivial a issue/question is. The training programs are well worth the expense.
What do you dislike about the product?
Im really happy with the product, there are always little things that are specific to an environment that cause issues, but you would encounter this no matter what MDM solution you utilised.
What problems is the product solving and how is that benefiting you?
Ensuring all users have the right up to date resources to do their job. The updated patch management has made pushing out updates less time consuming, giving me time to work on more integrated tasks with the API
Recommendations to others considering the product:
Jamf Pro is well on the way to zero touch deployment in our organisation, giving IT Staff more time to assist and educate the end users. If your organisation wants the end user to feel empowered and in control of what software they have on their devices Jamf Pro is well worth considering.
Jamf is promising
What do you like best about the product?
Utilizing jamf Pro is assisting our University in properly identifying Apple inventory as well as positioning ourselves for a smoother deployment moving forward.
What do you dislike about the product?
Patch management could be a bit more automated
What problems is the product solving and how is that benefiting you?
We are slowly starting to maintain an inventory of our Apple devices as well as properly manage and apply patches and updated.
Simply the best solution for Mac MDM
What do you like best about the product?
Jamf always has the latest MDM functionality. It's the most comprehensive Apple device management system around; also, I like that it's very extensible - if I don't have an out-of-the-box solution for our business I can usually create one.
What do you dislike about the product?
Would be nice if it had Android support, I guess. I really don't dislike anything enough that would cause me to look elsewhere at this point - our team has evaluated several alternatives, but we keep coming back to Jamf.
What problems is the product solving and how is that benefiting you?
Jamf Pro provides a very flexible platform for managing Macs in Enterprise. We are able to manage our machines on par with our Windows counterparts - in fact, sometimes better. We can keep them very secure and up-to-date, generate comprehensive reporting, integrate with other IT systems, and always take advantage of the latest technology that Apple provides within a reasonable time frame.
Recommendations to others considering the product:
There can be a bit of a learning curve, but it's really worth it. Once you wrap your head around it you have a complete management solution for your Macs.
I love Jamf
What do you like best about the product?
Jamf pro has a slick interface and Jamf cloud was so easy to set up. Jamf Support is quick, helpful and courteous. Jamfnation provides a community that helps solve all mac admin issues.
What do you dislike about the product?
Not much to dislike but there are a few areas of improvement. Improve configuration profiles on the mac OS side and potentially include an uninstall action when deploying a package in self service on the same policy.
What problems is the product solving and how is that benefiting you?
MDM and security. Centralizing management against a college campus
Recommendations to others considering the product:
If you plan on managing a lot of Macs, this is the absolute way to go. Also it's cheaper than airwatch in the long run and way easier to set up.
Ease of use for proven production environment
What do you like best about the product?
Ease of use, intuitive design, wonderful self-service capabilities.
What do you dislike about the product?
Sticky headers are definitely needed. This would make it so easy to see the column information. Column headers that move when we scroll.
What problems is the product solving and how is that benefiting you?
Management of our large fleet would be impossible. The system provides a single pane of glass management system.
Simple way to manage Mac/iOS devices
What do you like best about the product?
Config Profiles and Policies and Jamf Nation
What do you dislike about the product?
Jamf Support Chat can take a long time to work through a problem
What problems is the product solving and how is that benefiting you?
We have used Jamf Pro to quickly and efficiently push out different password policies and other security measures
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