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Just use Jamf
What do you like best about the product?
Jamf is by far the BEST Mac management software on the market and can make managing Mac and iOS devices. I have been using the product for about 5 years now and wouldnt recommend anything else for and MDM solution.
What do you dislike about the product?
There is really nothing outstanding that I dislike about the product. Any issues I have had I reach out to support and within a few days everything is up and working again.
What problems is the product solving and how is that benefiting you?
DEP, Self service support, Policy Deployment, Package Management exc.
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JAMF Admin with 10+ years of experience
What do you like best about the product?
Product reliability,
"Made by Apple standards", Zero Day support.
JAMF Nation.
"Made by Apple standards", Zero Day support.
JAMF Nation.
What do you dislike about the product?
Best MDM Mac product + Best Mac admins community. Personally, I miss ver. 10 interface.
What problems is the product solving and how is that benefiting you?
Properly holding devices inventory tracking.
Complete Mac and mobile devices management.
Automation.
Complete Mac and mobile devices management.
Automation.
Recommendations to others considering the product:
More features :)
Jamf Pro
What do you like best about the product?
I really like the way you can manage the MacOS. The ability to chain policies is very helpful when setting up new MacOS devices. With DEP and Jamf Pro you can hand the user a new laptop and be able to walk away, knowing that they will be able to setup and use the device without IT needing to be there with them.
What do you dislike about the product?
There are a few feature requests, that if implemented, would make the overall user experience with Jamf many times better. For example not having a parental portal, that would allow for after school restrictions on the Apple device is a drawback.
What problems is the product solving and how is that benefiting you?
Saving time setting up new devices for end users. This has allowed the department to save many man hours. These hours are then used on other projects that have helped reduce the costs within the District.
JAMF Pro it just works!
What do you like best about the product?
The easy of managing Mac Hardware that are all over the globe from one location.
What do you dislike about the product?
Would be great if the software per computer was cheaper but you have to pay for such great support.
What problems is the product solving and how is that benefiting you?
Keeping our systems patched and on the same version of software for security and auditing. Saving time vs. doing this by hand.
Recommendations to others considering the product:
Try JAMF Now if you would like to get a feel for what the product can do for your company.
JAMF Review
What do you like best about the product?
Being able to set up devices without installing software on each machine manually is amazing. I love being able to track when machines are having issues. The chat support can help with any questions that I have quickly.
What do you dislike about the product?
It can be hard to learn if you are not someone that has experience with terminal coding.
What problems is the product solving and how is that benefiting you?
We are able to save time when setting up new machines and switching over existing ones to new users.
Easiest solution, yet has a ton of advanced features
What do you like best about the product?
Its a great system that can become turnkey without too much advanced knowledge or scripting expertise, but can quickly become an advanced management system that can leverage any tool out there!
What do you dislike about the product?
Once you get so deep, its can be intimidating looking at all of the possibilities!
What problems is the product solving and how is that benefiting you?
Software/policy deployment, endpoint management
Recommendations to others considering the product:
Ask for help! Join JAMFNation and ask for help!
Very flexible
What do you like best about the product?
how i able to create groups and base policy off of that
What do you dislike about the product?
patch management with updates to each app would help
What problems is the product solving and how is that benefiting you?
Soc 2 Compliance
Managing a Mac Fleet in a Window Centric enterprise
What do you like best about the product?
With JAMF is fairly easy to be in parity with the SCCM update and patching cycle. That goes a long way towards helping Microsoft folks with little Mac experience to see the platform as "Enterprise". That is key.
What do you dislike about the product?
The change in support as JAMF has grown. It's becoming harder and harder to get past the tier 1 gatekeepers and to get solutions to problems in a timely manner. It's a symptom of rapid growth, I suppose but still deeply dissapointing
What problems is the product solving and how is that benefiting you?
Reducing the number of labor hours spent on firefighting. Our trouble ticket count for Macs is down substantially and as management is seeing a substantial decrease in TCO and an increase in ROI for the Mac fleet, Macs have become a standard onboarding option.
Recommendations to others considering the product:
JMAF Pro is that defacto industry standard and it will meet most needs. There is a learning curve if your new to the Mac Admin space but anyone with some BASH/Python experience and some mid-level admin skills should be able to get it doing the basic stuff fairly quickly
Jamf is a must for managing MacOS and iOS
What do you like best about the product?
My favorite feature of JAMF is the patch management.
What do you dislike about the product?
There really isnt anything i dislike about the product, but there are some features that I would like them to add. One feature in particular that I think the JAMF team should add is the ability to automatically download the newest version of an app in patch management. That being said, JAMF does have links to download on their website and the JAMF community is good about sharing tips among each other.
What problems is the product solving and how is that benefiting you?
We are a security focused team, so it is really helpful to be able to patch 3rd party software the day an update is released. We have had a significant reduction in vulnerabilities since we started using JAMF. JAMF also handles MacOS updates and app updates with ease.
Recommendations to others considering the product:
If you are thinking about Jamf Pro vs any of its competitors, look no further..this is the best.
Jamf Admin
What do you like best about the product?
The ability to fully manage and secure a Mac in our enterprise environment. We have nearly deployed a zero touch Mac and can deploy machines in about 20 minutes.
What do you dislike about the product?
I dislike some of the inconsistencies that come with jamf. Sometimes things work and sometimes they don't. When you enroll 5 different machines and they work perfectly. A week later you try enrolling again and then something has changed or is no longer working. consistently inconsistent.
What problems is the product solving and how is that benefiting you?
We are solving the problem that our end users want to use Mac and prior to jamf it was difficult to deliver them a product that was secure enough to deploy. Giving users the ability to choose a Mac has changed the image our of technology department.
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