Jamf Pro
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Jamf. The Industry Standard
What do you like best about the product?
I like that Jamf allows me to manage Macs in 39 locations in 16 countries without the need for an extensive staff of technicians.
What do you dislike about the product?
I would like Jamf Pro to have more robust reporting features and the ability to create dashboards that can be shared with other teams.
What problems is the product solving and how is that benefiting you?
Being able to manage Macs in a diverse, multinational company with limited resources.
Recommendations to others considering the product:
It may seem pricey, but if you should consider Jamf Cloud as your solution if you are going to implement Jamf. Removing the need to maintain infrastructure is worth the cost.
My experience with JAMF Pro
What do you like best about the product?
I have been using Jamf since version 4.0. It has professed and gotten better with every release. Jamf works hand-in-hand with Apple, and is ready for day 1 releases of new operating systems. That is a tall order considering Apple revamps the OS every year. On top of keeping current with Mac O, Jamf keeps the iOS management tools current as well.
What do you dislike about the product?
There's nothing to dislike. If I need to get assistance with an issue, the Jamf tech line has always been helpful. If the front line folks don't have an answer right away, my issues are escalated to a veteran engineer and I get the help I need.
What problems is the product solving and how is that benefiting you?
When I first came into my current Admin position, we had no idea the scope of how many we had of what. From desktops, laptops, to versions of operating systems. With Jamf being able to inventory everything we can find and generate the reports we need, we've been able bring older OSs current and refresh computers that are no longer upgradable. We've been able to deploy updates after hours and steam line the roll out of new hardware.
Recommendations to others considering the product:
Inventory, reporting and the Self Service app make my job much easier to do.
Great product support sucks
What do you like best about the product?
The product is great, it allows us to make and manage all of the policies and configurations we need.
What do you dislike about the product?
Support. Whenever we have any issues it is very difficult to get support even that we are paying for premium support.
What problems is the product solving and how is that benefiting you?
Previous to Jamf I was using a Mac configure as a server now with this cloud solution makes everything easier and the changes apply asap, love it.
Recommendations to others considering the product:
Take the introduction class. It is very helpful.
Jamf Pro Review
What do you like best about the product?
I love how easy it is to use and how new features have an explanation right in Jamf Pro
What do you dislike about the product?
How you are required to pay for premium support. Basic support sometimes takes a long time to get a problem solved.
What problems is the product solving and how is that benefiting you?
Using Jamf Pro, helps our students focus more on their classwork, as teachers have their classes appear for them in Apple Classroom, allowing teachers to maximize their teaching time
Recommendations to others considering the product:
Jamf has made setup and managing Apple devices a breeze!
JAMF Pro makes managing Apple products managable
What do you like best about the product?
JAMF pro is easy to configure and use. It allows us to remotely manage our apple products and is very intuitive.
What do you dislike about the product?
Most of the features that are limited in JAMF Pro are not limited by JAMF but rather by Apple.
What problems is the product solving and how is that benefiting you?
Able to meet regulatory compliance with our security policies that we are easily able to deploy.
JAMF has made managing Apple Devices simple.
What do you like best about the product?
easy of use. overall great control of features and can adjust how tight we want to set security on iOS and macOS devices.
What do you dislike about the product?
just mac only. would love to see more support for devices that are not apple. currently we are supporting android within Intune and are considering
What problems is the product solving and how is that benefiting you?
we are aiding the education of medical students with the use of jamf pro. we created configurations and policies to meet HIPAA requirements .
Fantastic solution for Apple MDM
What do you like best about the product?
Easy to use interface makes it easy to know what you are doing and what devices it is going to. Tons of different options between Policies, Configuration Profiles, Smart Groups, and more.
What do you dislike about the product?
Patch management is a bit tricky - at times it doesn't seem to report versions correctly. Understandable though, as it's still in the early stages.
What problems is the product solving and how is that benefiting you?
Makes set up of computers a breeze and empowers the end user.
Recommendations to others considering the product:
Using a cloud based MDM solution has an incredible number of benefits. It is well worth it to invest in this management environment to make set up and management easy for your entire team.
It does what I need it to do and more
What do you like best about the product?
Managing 18000 iPads in a school district would be impossible with out. The profile setup is top notch.
What do you dislike about the product?
Not much to complain about it makes my life way easier.
What problems is the product solving and how is that benefiting you?
App assignments for individuals along with groups. All easy to take care of remotely.
Recommendations to others considering the product:
If you are managing macOS or iOS or iPad OS, Jamf Pro is a must. Save your time and use Jamf Pro.
Some jamf love
What do you like best about the product?
Jamf makes managing my fleet of Apple devices a breeze, and the community/support are fantastic!
What do you dislike about the product?
There haven't been any issues with Jamf that I haven't been able to resolve.
What problems is the product solving and how is that benefiting you?
Managing updates and configurations are quick and simple when combined with AutoPKG.
Jamf PRO is an excellent management tool for Apple
What do you like best about the product?
I love being able to send commands to multiple devices at one time.
What do you dislike about the product?
I think when you search, the results page should be customizable. I know you can pick the columns, but I would even rearrange those.
What problems is the product solving and how is that benefiting you?
Helping staff and students utilize their iPads better, or helping them fix apps that are stuck on install. Overall just making it easier for them to do what they need in an education environment.
Recommendations to others considering the product:
Look at the JAMF forums. Great resource if you have questions regarding features and how to utilize them.
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