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Jamf Pro

Jamf | 1

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External reviews

1,618 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Fully capable and best MDM solution for Apple

  • February 08, 2018
  • Review provided by G2

What do you like best about the product?
Constantly evolving product, great support community, good documentation
What do you dislike about the product?
Some learning curve and workflow understanding required, requires setup for use out of the box no default/pre-made configuration
What problems is the product solving and how is that benefiting you?
Simplify device management through one tool/interface, inventory records, patching


    Bill G.

Managing iPads is easy with JAMF

  • February 08, 2018
  • Review verified by G2

What do you like best about the product?
The ease of managing and deploying iPads.
What do you dislike about the product?
Getting MAC's deployed is a bit challenging.
What problems is the product solving and how is that benefiting you?
Able to easily manage IOS devices and allowed us to give users a choice of PC or MAC.


    Arno K.

A good experience

  • February 08, 2018
  • Review verified by G2

What do you like best about the product?
I like the power of jamf. Being able to create exention attributes is by far the most powerful thing about it for me.
Also I am now starting to experiment with preference files and custom plist with configuations profiles.
What do you dislike about the product?
The complexity of setup. I am still having troubles setting things up. The certificates are a bit unclear to me. My quickadd package does not work because of this. I also don't like things like the login triggers not being supported anymore because apple does not support that anymore. It should be engineered by jamf to make these things work out of the box once more, not by having to create all sorts of launchdaemons myself. That's why I got a thing like jamf.
What problems is the product solving and how is that benefiting you?
I took over the mac computer management from another guy who was working with ARD.
Jamf made it easier to deploy new softwares, update them. Update computers with the apple patches, provide the users with problem solving scripts in their app stores, managing profiles with settings on all machines, and so on
Recommendations to others considering the product:
It's a great piece of software. It's just not easy with a company like apple.


    Education Management

Simplicity, great MDM management for Apple devices.

  • February 08, 2018
  • Review provided by G2

What do you like best about the product?
Imaging, Remote management, and having the ability to setup policy's to deploy applications and scripts.
What do you dislike about the product?
Lack of management logs from JSS web, this was a past feature that was removed but was a very useful feature.
What problems is the product solving and how is that benefiting you?
Time saving
Recommendations to others considering the product:
An all in one solution for Apple devices.


    Tony Q.

The best Apple platform management software

  • February 08, 2018
  • Review verified by G2

What do you like best about the product?
A Mobile Device Management (MDM) service compliments each other, between Apple and JAMF.

It also works with Apple official programs like Device Enrollment Program and Volum Purchase Program, the integration with Apple services is the best thing about Jamf Pro, you can fully use all Apple features with Jamf Pro.

The interface is clear, very easy to manage, it also provides useful information that we could not get anywhere else.
What do you dislike about the product?
Price can be a little bit high for SMBs. I am aware that Jamf offer Jamf Now or small businesses, but the feature can be quite limited.
What problems is the product solving and how is that benefiting you?
Mobile Device Managment for all our Apple equipment and Apple devices related campaigns;
Inventory management with DEP;
Application (in-house and App Store) distribution and deployment.
It works really steady, we rely on the platform.
Recommendations to others considering the product:
There are a lot of other platforms offers the similar features, but Jamf Pro definitely compliments Apple spirit, could be the most reliable and easy to use platform.


    Education Management

Great management tool

  • February 08, 2018
  • Review verified by G2

What do you like best about the product?
Inventory system, able to track the lost devices, detailed reported of the devices
What do you dislike about the product?
discontinued features which is very needed
What problems is the product solving and how is that benefiting you?
Inventory problems solved, pushing apps to 600 over macbooks via network (very convenient)
Recommendations to others considering the product:
Best software/hardware management tool


    Kaho T.

Best MDM Solution hands down

  • February 07, 2018
  • Review verified by G2

What do you like best about the product?
Everything really from the product to the training courses to the support staff. Absolutely awesome.
What do you dislike about the product?
There is nothing to dislike about JAMF so far it has been good
What problems is the product solving and how is that benefiting you?
We have over 1000 Apple Devices from Mac OS devices to iOS devices. JAMF Pro allows swift and centralised management. Renders manual setup and management redundant which we absolutely love cause of the number of IT personnel in our organisation.
Recommendations to others considering the product:
If you are looking for an MDM solution this is the one to go for, we had a look at other solutions but find that they are limited to what it can do. JAMF offers much more features, you may not use them all but you never know what the future may hold. We started by just using it for our iOS devices now we are using it with our Mac OS devices. Pay per number of devices to use the software and get support as well. Oh yeah the JAMF Nation community is like the best forum to seek answers to anything JAMF. If you run into any issue 95% chance someone already found a fix for it in the forum.


    Aidan P.

Best Apple Management Platform bar none.

  • February 07, 2018
  • Review verified by G2

What do you like best about the product?
We use JAMF Pro to manage ~900 Macs and ~100 iPads and it allows us to fully managed all aspects of the devices with ease. Software and hardware inventory are very easily obtained, along with software deployment and zero-touch device deployment. JAMF Pro also offers zero day support for new models from Apple.

Documentation is excellent and the community site (JAMF Nation) is also very useful for getting help or information from other JAMF Pro users.

JAMF Support is very responsive to support issues and they have a local team in Australia as well, so you don't have to rely on time zone differences to receive support.
What do you dislike about the product?
There are often bugs in each new release, especially major releases. JAMF are usually quick to address them, though sometimes they quite a long time before they are fixed.

Some elements of the UI in the admin console are confusing and it's not immediately obvious where to find certain settings (for example, LDAP group membership).
What problems is the product solving and how is that benefiting you?
We are able to provision new devices with JAMF Pro and the Apple Device Enrolment Program with ease, as well as packaging software for end users to install via Self Service. The user experience is vastly improved compared to before we started using JAMF Pro.
Recommendations to others considering the product:
Make sure you setup a DEV environment for testing new releases before updating your production instance to see if there are any major bugs in each new release.


    Mario B.

Network support Speacitailst

  • February 07, 2018
  • Review verified by G2

What do you like best about the product?
How you can send software to so many computers with just a a few clicks
What do you dislike about the product?
Not everything is easy to fine with in jamf software
What problems is the product solving and how is that benefiting you?
Fast way to push out software to a lot of computers


    jennifer S.

JAMF service

  • February 07, 2018
  • Review verified by G2

What do you like best about the product?
The technical support can walk you through anything! They are patient, they do not give up and they follow up! Can't ask for any more than that!
What do you dislike about the product?
The only problem I have encountered that was annoying was the EST. I am on the east coast so I start work earlier than the call center number I had for support. I have not encountered that problem in a while so maybe it is corrected or maybe I haven't had morning problems!!
What problems is the product solving and how is that benefiting you?
I work in a school district. JAMF is great for managing our Apple devices. It helps that all our apps can be managed through one place and keeping track of the updates etc. are all done with JAMF.