Jamf Pro
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Best iOS and MacOS MDM
What do you like best about the product?
Jamf Pro is the most capable MDM solution available. It's honestly the only MDM worth paying for.
What do you dislike about the product?
The cost can seem high, especially for smaller businesses and non-profits. There have also been many bugs in many of the releases, some of which prevented us from upgrading to the latest version. But typically those bugs are solves within a reasonable timeframe and don't end up impacting our end-users.
What problems is the product solving and how is that benefiting you?
Jamf Pro has helped me to be proactive with fixing and preventing issues, increasing security, reducing turnaround time for problem-solving, and reduce overall tickets.
Recommendations to others considering the product:
If you can afford it, it is definitely the best solution available! Its also the only solution I would be willing to pay money for.
JAMF Pro
What do you like best about the product?
Ability to manage all iOS and MacOS devices in one place.
What do you dislike about the product?
some of the patch policies have too many manual steps
What problems is the product solving and how is that benefiting you?
Hardware inventory, Remote management, Security
Can't live without it.
What do you like best about the product?
JAMF allows me to manage over 1000 devices with pulling my hair out daily. I have multiple buildings that computers and iPads and JAMF works flawlessly. Moving to the cloud was a breeze as well. I was online with support and they took over my machine and moved everything without a hitch. The greatest thing about JAMF is the yearly updates that are taking place. This is the first company that really listens to their users and modifies the product to meet the demands of the education industry along with providing a discount. This allows the schools with limited budgets to utilized JAMF to it full potential.
What do you dislike about the product?
There are times when the support will take quite a few emails to solve the issue but it has always been resolved.
What problems is the product solving and how is that benefiting you?
The elementary teachers are constantly looking through app store for new and exciting apps that will enhance their classroom. With JAMF I can get and deploy apps quickly from any of my devices. We are currently using and out dated version of Office so I need to prevent the students from upgrading to Catalina and JAMF has an easy solution to restrict the software until I am ready.
Great product!The
What do you like best about the product?
Easy to navigate interface, zero day support for the latest versions of Apple's OS releases, and integration of new functionality and flexibility to incorporate the tools you need to manage all Apple platforms.
What do you dislike about the product?
Patch Management could stand to use some updates to make it easier to incorporate adding custom patches without having to add a custom patch source and perhaps allow for a closer integration with AutoPkg(r). I'd also like to see easier switching between locations, e.g. the ability to click on a script that has been added to a policy and navigation to that script in the computer management > scripts settings.
What problems is the product solving and how is that benefiting you?
Software updates, patch management, network settings and authentication, system settings and restrictions, etc.
My Jamf use
What do you like best about the product?
How easily I’m able to deploy apps or profiles to an iPad or several simultaneously, and also remove them if need be.
What do you dislike about the product?
Not knowing enough about the Mac side of Jamf ... ugh
What problems is the product solving and how is that benefiting you?
Being able to deploy app groups to specific iPads, ie; Chinese vs. Science. To deploy iPads to both students and staff and immediately filter content from either role using Jamf Pro. We were using VPP for staff, and deploying 100’s of apps to our iPads; but now we are deploying apps to self-service by role and building. And a core set of apps to our student iPads, with the ability to load more apps from the self-service giving students more storage space on the iPad.
Pro tools for Education and excellent support
What do you like best about the product?
Expert support never leaves you behind. The support at Jamf is amazing. If you ever have a question either submit a ticket or ask the Jamf Nation community which is amazing too! I don't ever feel like I'm out in the forest. I can always count on assistance when I need it. I also like how simple Jamf has made the layout. Everything is streamlined and makes sense. If you are a new user or an expert user it couldn't be easier to be productive and manage a small number of devices or a gigantic enterprise.
What do you dislike about the product?
Client list could be more extensive. I still haven't figured out how to delete multiple clients at once when computers are retired. Patch management could be more user friendly and provide support for automating more software updates like Microsoft Office, Adobe Flash, Google Chrome and more. It's a pain to have to find the update files and register them on your server and setup a deployment plan. I wish you could just schedule an automatic deployment rule.
What problems is the product solving and how is that benefiting you?
Jamf Pro has made our support of Mac computers easy to manage. Updating software and self service make it so easy for our users to use their computers without having to contact Helpdesk for support.
Recommendations to others considering the product:
Make sure to take the time to setup your base deployment before pushing out any deployment to your devices. Have a plan and take advantage of Jump Start.
Jamf Review
What do you like best about the product?
My favorite thing about Jamf is the one touch deployment. I love that we can do prestage enrollment with our Macbooks , iPads and Apple TVs.
What do you dislike about the product?
I wish there was a ticketing system that JAMF recommends
What problems is the product solving and how is that benefiting you?
Jamf Pro has made me more efficient with my work. It also is helping me grow as a Technologist.
Recommendations to others considering the product:
If you don't have a huge Tech team, JAMF Pro is essential to keeping everyone happy.
Simply the best Mac management system there is.
What do you like best about the product?
The constant updating and inclusion of new management features as and when they are introduced by Apple.
What do you dislike about the product?
The requirement to have a cloud distribution point for installing software packages as part of a prestage enrolment. The support provided isn't always the best, usually we find a solution ourselves before the Jamf team.
What problems is the product solving and how is that benefiting you?
Frankly we wouldn't be able to operate our Apple Mac,iOS & tvOS devices without Jamf, at all! Jamf Pro is used at all stages of our provisioning, management and security processes for all Apple equipment.
long time casper/jamf user
What do you like best about the product?
I like the fact that JAMF stays up with the speed of apple. Being ready when the new stuff arrives.
What do you dislike about the product?
I'd like to see it able to be more hierarchical - since I use sites, I'd like more differentiation.
What problems is the product solving and how is that benefiting you?
Keeping things secure and consistent.
Excellent MDM Choice for Managing Apple Devices
What do you like best about the product?
I like how easy it is to manage various devices groups and policies in the web interface. Getting reports and the status of devices is also very handy. There is also a large support community that can help with problems and the answers to most questions is just a web search away.
What do you dislike about the product?
Over time the the workflows can get cluttered. Planning how things are organized in JAMF is crucial.
What problems is the product solving and how is that benefiting you?
Apple has made having a MDM (mobile device management) an essential part of being able to manage and support Apple devices at scale. JAMF allows us to effectively manage and control our Apple devices across the organization.
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