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MDM Leader
What do you like best about the product?
JAMF’s automation makes life easy. I am able to leave work every day at a reasonable time.
What do you dislike about the product?
Udating third party software. I am waiting for JAMF Pro 10’s offering of automated third party software updating.
What problems is the product solving and how is that benefiting you?
Software updates
Recommendations to others considering the product:
Take the JAMF certification classes before implementation.
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My job is so much easier.
What do you like best about the product?
The simplicity of the software, the tech support, makes life easier! Why have any other MDM??
What do you dislike about the product?
There really isn’t anything!! I will tell anyone in the tech world how much I love it!
What problems is the product solving and how is that benefiting you?
Easily distributing apps to students, finding lost iPads!
Recommendations to others considering the product:
If you want really good Tacos, would you go to a restaurant that doesn’t specialize in them? JAMF is the authentic Mexican restaurant of the MDM world. Why get an MDM from a company who isn’t solely working on one?
Love Jamf Pro!
What do you like best about the product?
It’s easilu the most mature MDM, and they do their best to keep up to date with the latest Apple product releases
What do you dislike about the product?
At times product issues or bugs will arise that can be pretty severe, and it’s not always fixed in a timely manner
What problems is the product solving and how is that benefiting you?
It allows us, with a limited staff, to support over 6500 iPads and 100” Macs with relative ease.
Mac management made easy!
What do you like best about the product?
Versatile toolset for full Enterprise-level end-to-end management of Mac workstations.
What do you dislike about the product?
Lacks ability to manage non-Apple devices, like PCs or non-iOS devices.
What problems is the product solving and how is that benefiting you?
No-touch provisioning of Mac workstations when combined with Apple DEP and full device management. Ability to report on fleet security, app deployment and adoption.
Recommendations to others considering the product:
Excellent product for Enterprise management of Apple devices with high quality customer support. Quick adoption of the latest Apple standards positions the product to support our needs to move quickly. User community supported by Jamf is a top-notch resource for getting started as well as introducing innovation into workstation management practices.
Lovin' JAMF in a K-12
What do you like best about the product?
ability to push apps to our clients and the out of box set up. Self Services gives us a vehicle to update devices and inventory at will and ensure that the right device has the access to correct apps/software.
What do you dislike about the product?
very little, JAM PRO allows us to give our end users an out of the box experience.
What problems is the product solving and how is that benefiting you?
Minimal staff, maximum ability to help customers. With the ability to “auto-update” items through Self Service we can make sure everyone is playing with the same set of tools.
Recommendations to others considering the product:
As easy to use as it sounds
Jamf Pro, Local, Apple, Zero Day Releases, Support, it's all there
What do you like best about the product?
They don't outsource support, it is done in house. Response times when dealing with support have been excellent. This is one of my biggest issues with other vendors. The product is only as good as the service backing it. Jamf is all over it, and they are ready when new iOS features are released by Apple out of the gate, I love this. Cloud hosting is the way to go for us. No on site maintenance required, Jamf techs take care of upkeep, updates and issues without us having to do anything.
What do you dislike about the product?
The GUI could use some improvement. It's certainly not bad just could be improved looks a little dated.
What problems is the product solving and how is that benefiting you?
DEP devices enrolled directly into Jamf for zero touch IT configuration. The remote control you have over your devices especially is supervised mode is fantastic. No dealing with itunes accounts to download apps, VPP for our business is the way to go. It just works.
Recommendations to others considering the product:
While they are an Apple only company at the moment, it would be nice to see support for other platforms. That said since all resources go into Apple they know there stuff on Apple products and I love zero day releases are tested so come launch day it's ready to rock.
Jamf is the best!
What do you like best about the product?
We've been using Jamf for over 9 years now and it's been a wonderful tool to manage our K-12 devices - both laptops and iPads. It provides an extremely intuitive interface for managing app deployment and an all-encompassing toolset for creating packages and deploying software to laptops. We've also utilized the Shared Model sync from PowerSchool > ASM > Jamf which is a great way to get iPads into the most student hands until we go fully 1-to-1. Though we are certainly glad to see shared model in the rearview as we will be fully 1-to-1 by August 2020.
What do you dislike about the product?
There's not a lot of negatives to report about Jamf overall. It's a pretty rock-solid product which they keep up to code with Apple's latest releases. If I had to pick something to complain about, right now I'd say I'm not as happy with support. Usually support is top-notch, and I have no doubt that they will get my system up and running in a pinch, but if it's a bug or glitch or something simple that you want to chat about and make sense of it's felt like pulling teeth with the first level of support and I pretty much just avoid it and go straight to my Apple rep to bounce those questions around. I used to have a solid relationship with our previous account reps but not so much right now.
What problems is the product solving and how is that benefiting you?
Jamf has been great for app deployment, software deployment, filtering of devices, restriction of permissions and software, the ability to find lost devices (lock), and creating Classes in both shared and single user modes.
Recommendations to others considering the product:
There are some free MDM options out there, but in my opinion Jamf is well worth the money for our deployment of over 5,000 devices and growing. Even as we've added more devices, the tiered pricing has allowed it to be competitively priced to absorb those costs. They are also not working with Apple School Manager and PowerSchool to allow for sync'ing over of data, which is working great.
JAMF Pro - Apple Enterprise Management Standard
What do you like best about the product?
The JAMF support and community is the best. Immediate assistant that is on point.
What do you dislike about the product?
Occasional issues with upgrade bugs that can effect performance. AD integration related to certificates has remained a black whole, but could be an Apple issue
What problems is the product solving and how is that benefiting you?
AD integration related to certificates and 802.1x is are biggest problem. Second is patching of the OS and 3rd party applications.
Inventory access and software installation.
Inventory access and software installation.
Transformational MDM for Mac and iOS
What do you like best about the product?
Jamf Pro is an amazing tool that has streamlined our Mac and iOS management, making what used to be painstaking manual process into a clean and automated process. New deployments now take little to no time, and enforcing security policies and deploying software is a breeze.
What do you dislike about the product?
The UI could definitely use a little updating, and adding DEP/PreStage API functions would be amazing.
What problems is the product solving and how is that benefiting you?
We have been able to deploy and manage hundreds of devices with minimal increase in people hours.
Newbie to MDM and Jamf
What do you like best about the product?
Powerful ... flexible .... I really like my relationship with my STAM and the product is very intuitive once you learn the basics.
What do you dislike about the product?
The lack of proper dev-test-prod deployment tools is a problem. The fact that the JSS cloud doesn't work on my iPhone safari browser is a pain. Wish there was more integration with macOS preferences and better patch management capabilities
What problems is the product solving and how is that benefiting you?
Corporate enterprise devices for employees plus management of our fleet of telemedicine devices across the nation
Recommendations to others considering the product:
Buckle up
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