Effortless Purchasing Workflow, Saves Time and Money
What do you like best about the product?
I like that monday Work Management is an intelligent, lightweight SaaS solution that simplifies different aspects of the business, like HR hiring and purchasing processes. This helps streamline processes efficiently, saving us a lot of time spent on managing and tracking individual processes manually, which in turn saves us both time and money. Additionally, the initial setup of monday Work Management was extremely easy.
What do you dislike about the product?
Nothing i dislike about the solution
What problems is the product solving and how is that benefiting you?
monday Work Management solves decentralized purchasing tasks, order progress tracking, and budget visibility. It simplifies business processes like HR hiring, saving time and money.
Automation has transformed our CRM workflows and now saves time while boosting team collaboration
What is our primary use case?
My main use case for monday.com is CRM and people management. Most of what we use is as a CRM.
One specific example of how I use monday.com for CRM and people management is that one of our clients has a business process that can get a lead from Facebook. I use monday.com to integrate their Meta account so they can get their leads from Facebook to monday.com and nurture their customer inside monday.com.
What is most valuable?
One of the best features I created in monday.com is the automations. The leads can automatically go to another board and proceed to another pipeline in monday.com.
In my opinion, the best features monday.com offers are the AI, then automation and the workflow. This helps business processes to be seamless.
I have seen specific outcomes or metrics improve, including time saved, better team collaboration, and other measurable results in work management and our team's work.
What needs improvement?
I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and existing application.
For how long have I used the solution?
I have been working in my current field for five years.
What do I think about the stability of the solution?
In my experience, monday.com is stable. I like monday.com and love using it because it is a friendly user application.
What do I think about the scalability of the solution?
monday.com's scalability is great. monday.com can handle our needs, especially in project management tasks.
How are customer service and support?
For monday.com support, I think they need to explain more deeply in the product knowledge.
Which solution did I use previously and why did I switch?
We used Freshdesk ticket before monday.com because they did not have automation like monday.com. monday.com is friendly, unlike Freshdesk.
What was our ROI?
I have seen a return on investment with monday.com, specifically time saved. Because of the automation, and money saved because some of our revenue has become increasing.
What's my experience with pricing, setup cost, and licensing?
I have experience with pricing, setup cost, and licensing for monday.com.
Which other solutions did I evaluate?
We did not evaluate other options before choosing monday.com. We just chose monday.com.
What other advice do I have?
If you're looking for something that can help you in project management or CRM, monday.com is what you need. monday.com is the best, and I would rate monday.com a nine out of ten because some of the features, particularly integration, need improvement so other clients or users can use monday.com seamlessly.
Reusable Workflows and an Intuitive Interface—Monday Meets Expectations
What do you like best about the product?
I love that it lets you create reusable sequences for repetitive project types. This is invaluable to me because it allows us to reuse workflows without having to build them from scratch every time. The interface is also very intuitive and easy to understand.
What do you dislike about the product?
I love the freedom, precision, and efficiency of Monday. It makes it easy to integrate specific daily tasks into one tool. So far I have nothing negative to say; it meets my expectations, especially when it comes to planning and time management.
What problems is the product solving and how is that benefiting you?
It helps me keep track of all my daily activities and those of my subordinates, including their timesheets. It also helps me organize my various projects and finish them on time, so I can make the most of my time and the entire team’s.
Monday Makes Project & Implementation Management Easy to Share with Customers
What do you like best about the product?
I like how Monday does project management and implementation management that we use with our customers and we can share those boards/views with them directly.
What do you dislike about the product?
MCP integration could be better, right now it's pretty new and doesn't have lots of features of what can it do.
What problems is the product solving and how is that benefiting you?
Project management of our joint implementations projects with our customers.
Boosts Team Collaboration with Ease, Despite a Steep Learning Curve
What do you like best about the product?
I really like monday Work Management because they've constantly updated it. I've used it in the past for a previous job, and I thought it would work well for my current position. I really enjoy the ease of use despite its many different components. I appreciate that it's always pushing the boundaries of improvement and giving us more options on how to use the platform. Additionally, I like the social media-like aspect where you can see who's viewed posts and access all information in one place, which is super helpful for team communication. It also has options for showing data over time, which is something we work a lot with, and I find that really useful.
What do you dislike about the product?
I find that a lot of times, I can't necessarily find what I'm looking for in the tutorials when I need an answer on how to do something. Automation, in particular, is a powerful tool, but it's not easy to navigate. It would be really helpful if it were a little bit more easier to navigate. Also, some of my teammates find it harder to navigate Monday Work Management. It doesn't come naturally to them, and considering it's a bit more high-tech, it's a struggle for them.
What problems is the product solving and how is that benefiting you?
I find monday Work Management helps manage team hubs, track progress, and view comments and posts with everyone at once. It provides a social media-like space for transparency and integrates data over time, which suits our data-driven work.
A Vast, Helpful Tool That Makes Tracking and Organizing Easy
What do you like best about the product?
I think it's such a vast, helpful tool. Once you look try the different tools, filters, views, etc. you really can make tracking/implementing/trafficking/organizing so easy.
What do you dislike about the product?
I think there are still some kinks to work out, specifically with the AI recommendations. I asked it to provide a simple formula to auto-move things into a specific group, based on a column change of a formula, and AI recommended a specific automation, and when I went to add that automation, I keep getting an error message. And when I try to make it manually, it doesn't work.
What problems is the product solving and how is that benefiting you?
It’s helping our cross-functional teams work smarter together. That said, I still think there’s a HUGE learning curve, especially as our teams have grown so much over the last 5 years I’ve been using it at this company. There are definitely more opportunities for basic Monday trainings with our corporate teams, particularly as part of the onboarding process, and that should be a baseline expectation.
For me personally, I use it literally every single day at work. It supports cross-functional partnership, helps me stay organized, streamlines conversations, and also keeps things organized when working with our agencies.
Everything in One Place for Clear, Collaborative Project Management
What do you like best about the product?
That everything is stored in one place and I can easily reference back to any topic. It's easy to see where tasks are holding and have multiple poeple manage a project without anyone getting in the way because it's clear who is communicating what.
What do you dislike about the product?
I don't like the search bar - I'd love it to be better at searching for specific things.
What problems is the product solving and how is that benefiting you?
We have many of our system streamlined in one place with a clear process of who is doing what. If I can a request I know where to post it and I can see if it's being dealt with so my sales are processed quicker and more efficiently.
Powerful Automations That Boost Task Transparency and Team Collaboration
What do you like best about the product?
I like how it promotes task transparency and team collaboration, along with all the powerful automations I have available.
What do you dislike about the product?
Automations can sometimes run a bit slowly when I have a lot going on at the same time.
What problems is the product solving and how is that benefiting you?
I mainly use it to delegate tasks and notify my team whenever we have a new job to work on.
Flexible Yet Complex - A Robust Tool for Project Tracking
What do you like best about the product?
I use monday Work Management as a project and operations tracking tool. I like its balance between flexibility and usability. One of its biggest strengths is its visual interface, which makes it easy to build boards, track progress, and customize workflows without needing deep technical knowledge. Features like automations and integrations help reduce manual work, especially when managing repetitive tasks and coordinating across multiple systems. From a usability standpoint, I'd rate it around a seven out of 10. While the interface is intuitive for basic functions, more advanced configurations can take time to fully understand. However, once complex workflows and dashboards are established, they run efficiently. The program makes it easier to track my progress on projects across the board.
What do you dislike about the product?
The learning curve is a bit steep, especially for advanced features. It can get complex at scale, which makes it harder to manage highly technical workflows. Also, setting it up wasn't that easy; we had to hire people to help us get it up and running.
What problems is the product solving and how is that benefiting you?
I find monday Work Management balances flexibility and usability with its visual interface, making it easy to build boards, track progress, and customize workflows. Automations and integrations reduce manual work, especially for repetitive tasks and coordination across systems.
Easy to Get Started, with Helpful Templates for Case-Specific Builds
What do you like best about the product?
It's relatively easy to get started, and there are many templates to help users begin case-specific builds for their project.
What do you dislike about the product?
A lot of features, especially integration-related features, are locked into more expensive plans preventing users from maximizing how they fit the platform into their tech stack.
What problems is the product solving and how is that benefiting you?
We are able to organize larger projects, follow through on tasks, and address blockers more easily with monday.
