Zscaler Private Access (ZPA) is a Zero Trust Network Access solution. When replacing traditional remote access VPN technology, which is not aligned with NIST 800-207 Zero Trust principles, Zscaler Private Access (ZPA) is the solution. It serves enterprises that prefer not to manage the underlay by installing a client connector agent on end-user machines. It provides access to private applications and SaaS applications remotely when users are traveling while building secure connectivity and ensuring least privilege access to these applications rather than everything within the perimeter.
Zscaler Private Access (ZPA)
Zscaler, Inc.External reviews
133 reviews
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External reviews are not included in the AWS star rating for the product.
Enhanced Security and Seamless Experience
What do you like best about the product?
I appreciate the enhanced security that Zscaler Private Access provides by allowing no network access and eliminating the need for public IP addresses. This means users never have direct network access, and it reduces the risk of security breaches since attackers cannot see or ping the network. The feature that applications remain hidden and require no NAT makes them invisible to potential attackers, which significantly bolsters security. Furthermore, I enjoy the seamless user experience Zscaler Private Access offers as it operates quietly in the background, making the transition smooth and user-friendly without interrupting workflow.
What do you dislike about the product?
Even though Zscaler Private Access provides substantial benefits, the migration process was somewhat challenging. Some of the difficulties included mapping network-access-based systems to app-based access, identifying all internal application user accesses, and dealing with user resistance.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for secure remote access, eliminating slow, unreliable VPN. It offers no network access, no need for public IPs, and a seamless user experience, reducing security risks and keeping applications hidden from attackers.
Seamless Zero-Trust Access That Replaces VPNs Effortlessly
What do you like best about the product?
I like that Zscaler Private Access completely removes the need for traditional VPNs. It provides seamless, zero-trust access to internal applications without exposing the network, which significantly reduces attack surfaces. The user experience is smooth, connections are fast, and access policies are easy to manage across distributed teams.
What do you dislike about the product?
I don’t dislike much about ZPA, but when something does go wrong, it’s not always obvious where the issue is whether it’s connectivity, policy, or the Zscaler client. It takes a bit of learning to get comfortable with the troubleshooting flow.
What problems is the product solving and how is that benefiting you?
ZPA has solved a lot of the friction I used to face with VPNs, slow logins, dropped connections, and access issues when working remotely. Now I can securely access internal apps instantly, and everything runs in the background. It’s more secure and way more convenient.
Excellent Security Solution for Global Teams
What do you like best about the product?
Its replaced Cisco VPN and good security tool to use in everyday work in big companies who has multi country and global presence.
it also block many things
it also block many things
What do you dislike about the product?
It blocks the local computer resources which are used at home, being in office is okay but when u work at home and want to use some tool and local printer it blocks.
What problems is the product solving and how is that benefiting you?
Its replaced Cisco VPN and good security tool to use in everyday work in big companies who has multi country and global presence.
it also blocks many things
it also blocks many things
Seamless Zero-Trust Access That Elevates Security and User Experience
What do you like best about the product?
I like that Zscaler Private Access provides seamless, zero-trust access to internal applications without requiring a traditional VPN. It improves security and user experience while reducing dependency on network-based access.
What do you dislike about the product?
Sometimes the troubleshooting process can be challenging because logs and error messages aren’t always clear, and diagnosing connectivity issues often requires multiple tools and steps.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access is solving the challenge of secure remote access without relying on traditional VPN infrastructure. By channelizing traffic at the application level instead of providing full network access, it significantly reduces unnecessary network load and improves performance. This approach not only minimizes network congestion but also enhances security by eliminating lateral movement.
From a user perspective, it provides seamless and reliable connectivity to internal applications while reducing dependency on network routing or multiple access gateways. Overall, it simplifies access, increases efficiency, and delivers a better user experience while strengthening the organization’s Zero Trust security posture.
From a user perspective, it provides seamless and reliable connectivity to internal applications while reducing dependency on network routing or multiple access gateways. Overall, it simplifies access, increases efficiency, and delivers a better user experience while strengthening the organization’s Zero Trust security posture.
Secure, Fast, and Seamless Access Without a VPN
What do you like best about the product?
It provides secure, fast, and seamless access to internal applications without using a traditional VPN.
Most secure (Zero Trust)
Much faster than VPN
Only gives access to the specific app, not the whole network
Most secure (Zero Trust)
Much faster than VPN
Only gives access to the specific app, not the whole network
What do you dislike about the product?
It can be expensive and requires skilled setup at the beginning.
Higher cost than normal VPN
Needs proper configuration by IT
Fully depends on internet connectivity
Higher cost than normal VPN
Needs proper configuration by IT
Fully depends on internet connectivity
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves VPN performance and security problems by giving users fast, secure access only to the specific internal apps they need. It benefits me by providing smoother access, better security, and no VPN hassle.
Exceptional Privacy and Support, Pricing a Bit Steep
What do you like best about the product?
I appreciate Zscaler Private Access for its exceptional customer service, which ensures that all my queries and concerns are addressed promptly and efficiently. The sustainability aspect of the product is another major plus, as it aligns with my values and the company's commitment to long-term operational responsibility. Together, these aspects enhance my overall experience with Zscaler Private Access, making it a reliable choice for accessing private applications while maintaining privacy.
What do you dislike about the product?
I think the pricing can be adjusted.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for accessing private apps, and it helps keep privacy intact. I appreciate the excellent customer service and sustainability.
A Game-Changer for Remote Work in Unstable Networks
What do you like best about the product?
I love how Zscaler Private Access simplifies my remote work by providing ease of use, especially in environments with unstable networks like Ethiopia. Unlike traditional VPNs that require constant reconnections and multiple layers of reauthentication, this solution dramatically streamlines the process. I find Zscaler Private Access particularly valuable for its ability to handle multi-environment access with remarkable efficiency, allowing seamless switching between platforms such as Azure, private VMs, and AWS without the need for repeated authentication. This feature, in particular, boosts my productivity and operational flow because I don’t waste time dealing with cumbersome authentication procedures. Additionally, the diversity of platforms I can access through Zscaler Private Access increases its versatility and utility for various tasks and projects. The initial setup was easy, further enhancing the overall positive experience with the tool.
What do you dislike about the product?
bit hard for organizing
What problems is the product solving and how is that benefiting you?
Zscaler Private Access simplifies remote access by eliminating frequent reauthentication, even with an unstable network in Ethiopia. It's easy to use and supports multiple environments like Azure, AWS, and private VM without the hassle of frequent authentication.
Fast, Reliable, and Easy Setup for Secure Access
What do you like best about the product?
I use Zscaler Private Access to securely connect to internal company applications without needing a VPN, and I find it solves the problem of unsecure connections effectively. What I like most about Zscaler Private Access is its fast access, which significantly enhances my workflow and productivity. Its reliability is another aspect I truly appreciate, as it ensures consistent and uninterrupted service. The ease of the initial setup was also a pleasant surprise, making the transition smooth and hassle-free.
What do you dislike about the product?
i think it works pretty fine
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to securely connect to internal company applications without needing a VPN, solving unsecure connections. It provides fast access and reliability.
Effortless, Fast, and Reliable Access to Private Apps
What do you like best about the product?
I really like how stable and fast the connection is. It makes it easy to access private apps without using a traditional VPN. It’s simple to setup and once it’s running you just forget it’s there, it just works.
What do you dislike about the product?
Sometimes it takes a bit longer to connect after restart, and a few apps don’t load right away. Also the updates can break the session once in a while, but nothing too bad.
What problems is the product solving and how is that benefiting you?
It helps a lot with secure remote access without needing a VPN. We can connect to internal apps from anywhere and it feels faster and more stable. It also reduce IT support issues cause users just login once and everything works fine.
Have worked on strengthening zero trust initiatives and expect improved integration capabilities
What is our primary use case?
What is most valuable?
The base bundle of Zscaler Private Access (ZPA) comes with essential features that depend on client requirements. For secure private access, configuration of client connectors and app connectors on-premises or in the cloud is necessary. Additional features include remote browser isolation capability and secure browser access, which can replace existing Privileged Access Management solutions. DLP capabilities and double encryption ensure the underlying provider cannot strip packets and examine contents.
I would assess the security level achieved with Zscaler Private Access (ZPA)'s Zero Trust architecture as inherent to the system. The security policies focus on users and applications rather than network-based constructs. It offers configuration levers for ingesting risk from identity and application standpoints, generating a cumulative score that can trigger connection drops when breaching thresholds. These features align with NIST 800-207 principles. The Risk360 view helps assess security policies and rule sets, providing recommendations for policy tightening.
What needs improvement?
Zscaler Private Access (ZPA) can be improved by expanding integrations. While they integrate with standard vendors such as CrowdStrike, deeper integrations with other vendors are needed. They should harmonize risk scores between different vendors, as each might score things differently, requiring a robust handshake for meaningful integration.
There is room for having a complete on-premises option. While Zscaler Private Access (ZPA) wants users to utilize their infrastructure for scale benefits, regulated environments such as government and investment banks need on-premises processing for regulations and low latency requirements. High-frequency trading firms require processing traffic internally rather than through internet channels.
In the future, I expect expansion of integrations because architects need flexibility in vendor selection based on use cases. The solution needs better handshake capabilities between vendors for risk scores and other metrics. Support-wise, they have a strong presence globally, including challenging markets such as China, though very remote offshore areas remain uncovered.
For how long have I used the solution?
I have worked with Akamai since 2019, when I first gained exposure to it.
What other advice do I have?
I have worked with Zscaler Private Access (ZPA) and Palo Alto as an enterprise security architect across multiple client engagements as part of network security implementations. I have also worked with competitors including Cloudflare. As we were partners, we received preferential access to support. I rate this solution 9 out of 10.
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