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    Zscaler Private Access (ZPA)

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    Deployed on AWS
    Zscaler Private Access (ZPA) applies the principles of least privilege to give users secure connectivity to private applications while eliminating unauthorized access and lateral movement. ZPA can be deployed in hours to replace legacy VPN and remote access tools with a holistic zero trust platform.
    4.4

    Overview

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    Zscaler Private Access enables businesses to achieve:

    Peerless Security, beyond legacy VPNs and firewalls Connect users directly to apps - not the network - minimizing the attack surface and eliminating lateral movement

    Unrivaled Security against compromised app or users First-of-its-kind app protection, with inline prevention, deception, and threat isolation, minimizes the risk of compromised users

    Superior productivity for today's hybrid workforce Lighting-fast access to private apps extends seamlessly across remote users, HQ, branch offices, and third party partners

    Unified ZTNA platform for users, workloads & OT/IoT Securely connect to private apps, services, and OT/IoT devices with the industry's most comprehensive ZTNA platform

    Highlights

    • Minimize the attack surface - Make apps invisible, impossible to breach
    • Eliminate lateral movement - Enforce least-privileged access without putting users on the network
    • Stop compromised users and mitigate risk - Prevent app exploitation, find, active attackers and threats, and prevent data loss

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Buyer guide

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    Pricing

    Zscaler Private Access (ZPA)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    ZPA_TFORM_500_ED
    ZPA Transformation Edition
    $155,000.00

    AI Insights

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    Dimensions summary

    This listing offers one pricing dimension: the ZPA Transformation Edition. You buy it as a contract priced per user. The unit is Users, so your cost scales with the number of subscribed users you enroll. It delivers zero trust network access to private applications, connecting users directly to apps rather than to your network. There are no separate tiers or instance sizes to choose from on the Marketplace. You commit to a set user quantity for the contract term, and pricing follows that count.

    Top-of-mind questions for buyers

    A user is a subscribed individual you enroll for private application access. Your subscribed user count sets your cost. The listing has a minimum of 500 subscribed users. App connectors and service edges support that user base but are not billed as separate user units on this contract.
    Cost scales with the number of subscribed users you commit to. You enroll a set user quantity for the contract term, and pricing follows that count. Adding users beyond your commitment requires adjusting your subscription. Contact the vendor for changes to your committed user quantity mid-term.
    You get zero trust access to private apps in cloud or data centers, with app segmentation, browser-based access, and app connectors. It brokers direct user-to-app connections instead of network access. Capabilities like AppProtection, browser isolation, and privileged remote access support securing private application traffic under this edition.
    www.zscaler.com+1
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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution. support.zscaler.com

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    25
    In Business Intelligence & Advanced Analytics
    Top
    10
    In Network Infrastructure, Infrastructure as Code
    Top
    10
    In Device Connectivity

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Zero Trust Network Access
    Applies least privilege principles to provide secure connectivity to private applications while eliminating unauthorized access and lateral movement through a zero trust architecture.
    Application-Centric Access Control
    Connects users directly to applications rather than the network, minimizing attack surface and preventing lateral movement across network infrastructure.
    Inline Threat Prevention and Isolation
    Implements inline prevention, deception techniques, and threat isolation mechanisms to protect against compromised users and prevent application exploitation.
    Multi-Entity ZTNA Platform
    Supports unified zero trust network access for users, workloads, and OT/IoT devices with comprehensive coverage across remote users, headquarters, branch offices, and third-party partners.
    Application Invisibility and Protection
    Makes applications invisible to unauthorized users and implements breach prevention mechanisms to reduce exposure to potential attackers.
    VPN Protocol
    Built on WireGuard protocol for secure connectivity
    Network Architecture
    Mesh networking architecture that eliminates single points of failure and replaces legacy hub-and-spoke models
    Identity-Based Access Control
    Identity-based network access control enabling user and group-based permissions independent of IP addresses
    Hostname Resolution
    MagicDNS feature enabling device access using memorable hostnames instead of IP addresses
    Connection Persistence
    Connection migration capability maintaining active connections when switching between different network types
    Zero Trust Network Access
    Enforces least-privilege access based on user identity with continuous checks on device identity, device security, and user location
    Intrusion Detection and Prevention
    Built-in IDS/IPS that automatically filters and blocks malicious traffic based on threat priority or category
    DNS-Based Content Filtering
    Customizable, pre-emptive DNS filtering to block websites from 43 undesirable or unsafe categories
    Application Domain-Based Routing
    Routes traffic to applications using application domain names instead of IP addresses, efficiently handling overlapping IP address ranges across distributed private networks
    Global Distributed Network Infrastructure
    Cloud-delivered service from 30+ worldwide points of presence with full-mesh topology providing fast, on-demand connectivity using IPsec and OpenVPN protocols

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4.4
    164 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    65%
    32%
    3%
    0%
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    6 AWS reviews
    |
    158 external reviews
    External reviews are from G2  and PeerSpot .
    Amr A.

    Very Secure, Fast Routing with Easy Updates and Maintenance

    Reviewed on Oct 14, 2026
    Review provided by G2
    What do you like best about the product?
    Very secure and fast for inter accessing and routing and have more features for stop and re enable and clear caching and easy for update and maintenance
    What do you dislike about the product?
    Complex troubleshooting, opaque logs, steep initial setup curves for app mapping, and occasional latency drops when routing through PoPs. High licensing cost for premium add-ons
    What problems is the product solving and how is that benefiting you?
    Replaces risky VPNs with seamless Zero Trust access, locking down internal apps without exposing the entire network. Benefits us with better attack surface reduction, faster user connections, and simple policy management.
    Information Technology and Services

    Strong Zero Trust Remote Access, but Troubleshooting and Reporting Need Simplifying

    Reviewed on Oct 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like Zscaler Private Access because it provides secure access to internal applications without exposing them directly to the internet. It follows a Zero Trust approach by verifying users and controlling access based on their permissions, which helps ensure that only the right people can reach the right resources. It also reduces the risk of unauthorized access and supports secure remote working. From a security point of view, it’s useful for strengthening access control while also reducing the overall attack surface.
    What do you dislike about the product?
    One thing I dislike about Zscaler Private Access is that troubleshooting connectivity issues can sometimes be difficult and time-consuming. In an infosec role, it’s important to quickly determine whether a problem is tied to user access, application configuration, or underlying network connectivity, and that isn’t always easy. At times, policy configuration and access management also take extra effort to get right. Overall, I think the user interface and reporting could be simpler and more user-friendly for day-to-day operations.
    What problems is the product solving and how is that benefiting you?
    Zscaler Private Access helps address security issues tied to remote access, unauthorized access, and the risks that come with exposing internal applications to the internet. From an infosec perspective, it supports applying Zero Trust policies, granting access based on user permissions, and reducing the overall attack surface. It also makes secure remote access simpler for employees, while giving the security team a more effective way to manage and control access. Overall, this strengthens security and lowers the risk of unauthorized access to company resources.
    Julio P.

    Powerful Internet Traffic Monitoring That Protects Privacy and Prevents Leaks

    Reviewed on Oct 13, 2026
    Review provided by G2
    What do you like best about the product?
    Zscaler is a powerful tool that can monitor internet traffic across different workspaces, helping protect each user’s privacy and prevent information leaks through unauthorized websites and tools.
    What do you dislike about the product?
    As far as downsides I have encounter none so far, since have prevented already leakage of information from each team member on my department. I would add the configuration it is tedious but not considering a downside.
    What problems is the product solving and how is that benefiting you?
    Zscaler has helped solve a lot of situation since we work with sensitive information related with blockchain and credit cards. It solved the security on each environment.
    Kiranveer J.

    Secure, Easy Remote Access—With Occasional Login Delays

    Reviewed on Oct 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like how Zscaler Private Access gives me secure, reliable, and easy access to company applications and resources from anywhere without the hassle of a traditional VPN. It helps protect sensitive information, and once everything is configured, connecting to company applications is relatively easy. The initial setup was fairly straightforward, though it required some IT support.
    What do you dislike about the product?
    Sometimes my connection is slow, especially when I open internal applications or reconnect after a network change. I also sometimes have to authenticate repeatedly, and I’d like the login and verification process to be quicker and smoother. The initial setup was fairly straightforward, but I needed some IT support to configure it and set up user access.
    What problems is the product solving and how is that benefiting you?
    I can securely access company resources from different locations.
    Transportation/Trucking/Railroad

    Lightweight, Accessible Protection with Minimal Updates

    Reviewed on Oct 08, 2026
    Review provided by G2
    What do you like best about the product?
    It doesn't impact performance on the computer, everything is accessible unless explicitly blocked by policy. It functions well and has minimal updates as well.
    What do you dislike about the product?
    Sometimes the websites that are blocked by Zscaler don't make a lot of sense. It'll detect some things as a threat or under a category when that may not be correct.
    What problems is the product solving and how is that benefiting you?
    It's definitely solving the big problem of security - which is users accessing random and unauthorized websites which they should not be. That's directly beneficial for a security person.
    View all reviews