Zscaler Private Access (ZPA) applies the principles of least privilege to give users secure connectivity to private applications while eliminating unauthorized access and lateral movement. ZPA can be deployed in hours to replace legacy VPN and remote access tools with a holistic zero trust platform.
Zscaler Private Access enables businesses to achieve:
Peerless Security, beyond legacy VPNs and firewalls
Connect users directly to apps - not the network - minimizing the attack surface and eliminating lateral movement
Unrivaled Security against compromised app or users
First-of-its-kind app protection, with inline prevention, deception, and threat isolation, minimizes the risk of compromised users
Superior productivity for today's hybrid workforce
Lighting-fast access to private apps extends seamlessly across remote users, HQ, branch offices, and third party partners
Unified ZTNA platform for users, workloads & OT/IoT
Securely connect to private apps, services, and OT/IoT devices with the industry's most comprehensive ZTNA platform
Highlights
Minimize the attack surface - Make apps invisible, impossible to breach
Eliminate lateral movement - Enforce least-privileged access without putting users on the network
Stop compromised users and mitigate risk - Prevent app exploitation, find, active attackers and threats, and prevent data loss
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one pricing dimension: the ZPA Transformation Edition. You buy it as a contract priced per user. The unit is Users, so your cost scales with the number of subscribed users you enroll. It delivers zero trust network access to private applications, connecting users directly to apps rather than to your network. There are no separate tiers or instance sizes to choose from on the Marketplace. You commit to a set user quantity for the contract term, and pricing follows that count.
Top-of-mind questions for buyers
What counts as one user for billing under the ZPA Transformation Edition?
A user is a subscribed individual you enroll for private application access. Your subscribed user count sets your cost. The listing has a minimum of 500 subscribed users. App connectors and service edges support that user base but are not billed as separate user units on this contract.
What happens to my cost if my user count grows during the contract?
Cost scales with the number of subscribed users you commit to. You enroll a set user quantity for the contract term, and pricing follows that count. Adding users beyond your commitment requires adjusting your subscription. Contact the vendor for changes to your committed user quantity mid-term.
What capabilities are included with the ZPA Transformation Edition per user?
You get zero trust access to private apps in cloud or data centers, with app segmentation, browser-based access, and app connectors. It brokers direct user-to-app connections instead of network access. Capabilities like AppProtection, browser isolation, and privileged remote access support securing private application traffic under this edition.
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Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution. support.zscaler.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Applies least privilege principles to provide secure connectivity to private applications while eliminating unauthorized access and lateral movement through a zero trust architecture.
Application-Centric Access Control
Connects users directly to applications rather than the network, minimizing attack surface and preventing lateral movement across network infrastructure.
Inline Threat Prevention and Isolation
Implements inline prevention, deception techniques, and threat isolation mechanisms to protect against compromised users and prevent application exploitation.
Multi-Entity ZTNA Platform
Supports unified zero trust network access for users, workloads, and OT/IoT devices with comprehensive coverage across remote users, headquarters, branch offices, and third-party partners.
Application Invisibility and Protection
Makes applications invisible to unauthorized users and implements breach prevention mechanisms to reduce exposure to potential attackers.
VPN Protocol
Built on WireGuard protocol for secure connectivity
Network Architecture
Mesh networking architecture that eliminates single points of failure and replaces legacy hub-and-spoke models
Identity-Based Access Control
Identity-based network access control enabling user and group-based permissions independent of IP addresses
Hostname Resolution
MagicDNS feature enabling device access using memorable hostnames instead of IP addresses
Connection Persistence
Connection migration capability maintaining active connections when switching between different network types
Zero Trust Network Access
Enforces least-privilege access based on user identity with continuous checks on device identity, device security, and user location
Intrusion Detection and Prevention
Built-in IDS/IPS that automatically filters and blocks malicious traffic based on threat priority or category
DNS-Based Content Filtering
Customizable, pre-emptive DNS filtering to block websites from 43 undesirable or unsafe categories
Application Domain-Based Routing
Routes traffic to applications using application domain names instead of IP addresses, efficiently handling overlapping IP address ranges across distributed private networks
Global Distributed Network Infrastructure
Cloud-delivered service from 30+ worldwide points of presence with full-mesh topology providing fast, on-demand connectivity using IPsec and OpenVPN protocols
I really like the ease of use of Zscaler Private Access and their strong backbone network. We've had no network problems when connecting and accessing internal applications. They have a very good product, and their support has been very helpful.
What do you dislike about the product?
Uh, maybe the way they uh, um, have this uh admin console configure the policies could be improved. Maybe the user experience of the UI.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to avoid VPN issues, allowing security professionals to customize access policies and users to access internal applications easily.
Laxman S.
Secure, Seamless Zero Trust Remote Access with Zscaler Private Access (ZPA)
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
What I like best about Zscaler Private Access (ZPA) is its secure and seamless remote access to internal applications without requiring a traditional VPN. It provides strong security through Zero Trust architecture, ensuring that users can access only authorized applications. The easy connectivity, reliable performance, and centralized management make it an excellent solution for enterprise environments. It also simplifies IT administration and improves the overall user experience.
What do you dislike about the product?
One thing I dislike about Zscaler Private Access (ZPA) is that troubleshooting connectivity issues can sometimes be complicated. Initial setup and configuration require technical knowledge, and identifying the root cause of access issues can be time-consuming. Additionally, occasional connection delays and dependency on a stable internet connection can affect the user experience.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access (ZPA) solves the challenges of traditional VPN connectivity by providing secure and seamless access to internal company applications. It allows employees to work remotely without compromising security. Its Zero Trust approach helps prevent unauthorized access and reduces security risks. From an IT support perspective, it simplifies remote access management, reduces VPN-related issues
RUSHABH G.
Simple Install, Excellent Network Performance
Reviewed on Oct 05, 2026
Review provided by G2
What do you like best about the product?
I love Zscaler Private Access because it is easy to install and its user interface is quite simple. It works well on every network connection, making tasks easier.
What do you dislike about the product?
Currently, there is nothing like that.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access makes working from home easy by acting like a VPN, and it works well on any network connection. Installation and the simple UI enhance the experience.
Nabil L.
Zero Trust and performance with Zscaler Private Access
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
It is very useful when accessing private applications that are hosted on-premises. It replaces traditional VPNs and provides Zero Trust Network access with enhanced security.
What do you dislike about the product?
1. A little bit complex configuration setup. 2. Depends on service edge, and if the service edge is near, latency is good, but if the service edge is far, there will be latency issues.
What problems is the product solving and how is that benefiting you?
It is solving the access part and performance part. By using this, performance will improve by 50% compared to using traditional VPNs. Access policy using MFA is best.
Thanh Phu N.
High Latency Through Zscaler Tunnel Needs Improvement
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
I can see it will be helpful with the enterprise. It can supply the security access when using Zscaler and you can be protected with the tunnel. I can see that
What do you dislike about the product?
Some destination host or services show that high latency when the traffic from client go through via Zscaler tunnel. Additionally, I also see some services like DNS can be encrypted
What problems is the product solving and how is that benefiting you?
Zscaler Private Access (ZPA) solves critical security and operational challenges associated with legacy Virtual Private Networks (VPNs). Problems Solved: Broad Network Exposure: Traditional VPNs grant users full access to the network, increasing the risk of lateral threat movement. ZPA enforces Zero Trust Network Access (ZTNA), connecting authorized users directly to specific private applications rather than the entire corporate network. Exposed Attack Surfaces: ZPA makes internal applications invisible to unauthorized users and the public internet, preventing inbound attacks. High Latency and Complexity: It eliminates backhauling traffic through legacy VPN concentrators, reducing congestion and hardware management overhead. Key Benefits: Enhanced Security: You get least-privilege, identity-based access, significantly lowering the risk of data breaches. Seamless User Experience: Enjoy fast, low-latency connectivity to hybrid cloud and on-premises apps automatically. Operational Efficiency: IT teams save management time, cut infrastructure costs, and safely support remote or third-party users without complex configurations.