Sold by: Zscaler, Inc.
Deployed on AWS
Zscaler Private Access (ZPA) applies the principles of least privilege to give users secure connectivity to private applications while eliminating unauthorized access and lateral movement. ZPA can be deployed in hours to replace legacy VPN and remote access tools with a holistic zero trust platform.
4.4
Overview
Zscaler Private Access enables businesses to achieve:
Peerless Security, beyond legacy VPNs and firewalls Connect users directly to apps - not the network - minimizing the attack surface and eliminating lateral movement
Unrivaled Security against compromised app or users First-of-its-kind app protection, with inline prevention, deception, and threat isolation, minimizes the risk of compromised users
Superior productivity for today's hybrid workforce Lighting-fast access to private apps extends seamlessly across remote users, HQ, branch offices, and third party partners
Unified ZTNA platform for users, workloads & OT/IoT Securely connect to private apps, services, and OT/IoT devices with the industry's most comprehensive ZTNA platform
Highlights
- Minimize the attack surface - Make apps invisible, impossible to breach
- Eliminate lateral movement - Enforce least-privileged access without putting users on the network
- Stop compromised users and mitigate risk - Prevent app exploitation, find, active attackers and threats, and prevent data loss
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
ZPA_TFORM_500_ED | ZPA Transformation Edition | $155,000.00 |
Dimensions summary
This listing offers one pricing dimension: the ZPA Transformation Edition. You buy it as a contract priced per user. The unit is Users, so your cost scales with the number of subscribed users you enroll. It delivers zero trust network access to private applications, connecting users directly to apps rather than to your network. There are no separate tiers or instance sizes to choose from on the Marketplace. You commit to a set user quantity for the contract term, and pricing follows that count.
Top-of-mind questions for buyers
A user is a subscribed individual you enroll for private application access. Your subscribed user count sets your cost. The listing has a minimum of 500 subscribed users. App connectors and service edges support that user base but are not billed as separate user units on this contract.
Cost scales with the number of subscribed users you commit to. You enroll a set user quantity for the contract term, and pricing follows that count. Adding users beyond your commitment requires adjusting your subscription. Contact the vendor for changes to your committed user quantity mid-term.
You get zero trust access to private apps in cloud or data centers, with app segmentation, browser-based access, and app connectors. It brokers direct user-to-app connections instead of network access. Capabilities like AppProtection, browser isolation, and privileged remote access support securing private application traffic under this edition.
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Resources
Support
Vendor support
Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution. support.zscaler.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Zscaler, Inc.
By OpenVPN Inc.
Top
25
In Business Intelligence & Advanced Analytics
Top
10
In Network Infrastructure, Infrastructure as Code
Top
10
In Device Connectivity
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Zero Trust Network Access
Applies least privilege principles to provide secure connectivity to private applications while eliminating unauthorized access and lateral movement through a zero trust architecture.
Application-Centric Access Control
Connects users directly to applications rather than the network, minimizing attack surface and preventing lateral movement across network infrastructure.
Inline Threat Prevention and Isolation
Implements inline prevention, deception techniques, and threat isolation mechanisms to protect against compromised users and prevent application exploitation.
Multi-Entity ZTNA Platform
Supports unified zero trust network access for users, workloads, and OT/IoT devices with comprehensive coverage across remote users, headquarters, branch offices, and third-party partners.
Application Invisibility and Protection
Makes applications invisible to unauthorized users and implements breach prevention mechanisms to reduce exposure to potential attackers.
VPN Protocol
Built on WireGuard protocol for secure connectivity
Network Architecture
Mesh networking architecture that eliminates single points of failure and replaces legacy hub-and-spoke models
Identity-Based Access Control
Identity-based network access control enabling user and group-based permissions independent of IP addresses
Hostname Resolution
MagicDNS feature enabling device access using memorable hostnames instead of IP addresses
Connection Persistence
Connection migration capability maintaining active connections when switching between different network types
Zero Trust Network Access
Enforces least-privilege access based on user identity with continuous checks on device identity, device security, and user location
Intrusion Detection and Prevention
Built-in IDS/IPS that automatically filters and blocks malicious traffic based on threat priority or category
DNS-Based Content Filtering
Customizable, pre-emptive DNS filtering to block websites from 43 undesirable or unsafe categories
Application Domain-Based Routing
Routes traffic to applications using application domain names instead of IP addresses, efficiently handling overlapping IP address ranges across distributed private networks
Global Distributed Network Infrastructure
Cloud-delivered service from 30+ worldwide points of presence with full-mesh topology providing fast, on-demand connectivity using IPsec and OpenVPN protocols
Standard contract
No
No
Customer reviews
David K.
Configurable, Bandwidth-Light Private Access with Seamless Captive Portal Handling
Reviewed on Nov 03, 2026
Review provided by G2
What do you like best about the product?
Zscaler Private Access is a highly configurable method for providing tunnels without having to access a corporate network. It provides a transparent VPN functionality without soaking up too much bandwidth. The client automatically recognizes captive portals and allows access to authenticate to local networks without impairing tunnel construction. There are some websites that detect network changes and require the client to be suspended to work properly, but user profiles can be configured to allow this.
What do you dislike about the product?
Zscaler generally runs in the background and is relatively invisible, until you reach a website that is sensitive to the network change or VPN state and refuses to allow you to authenticate. On enterprise deployments, the client has to be authenticated by each user (it doesn't accept single-sign-on credentials) which creates another speed bump each time a user needs some external resource. It's decent when most of the traffic is within the corporate network, but some functional groups (like research or communications) which have a lot of traffic outside the corporate network will have considerable frustration. Some of these issues can be addressed through configuration and implementation of policy.
What problems is the product solving and how is that benefiting you?
Zscaler provides a uniform, robust level of protection to prevent unwanted exposure of sensitive data, even if distributed users are logging in from otherwise insecure or open networks. It provides a relatively unitrusive client that cannot be masked by the end users, ensuring compliance with institutional policies. From the corporate network side, it allows secure communication while the workforce becomes ever more mobile.
Financial Services
A Cleaner, More Secure Zero Trust Alternative to Traditional VPNs
Reviewed on Nov 03, 2026
Review provided by G2
What do you like best about the product?
A big upside of Zscaler Private Access was moving away from the traditional VPN model (Fortinet) and giving people access only to the specific applications they actually needed, rather than effectively putting them on the corporate network. It gave us a much more Zero Trust-style approach, reducing the attack surface and lateral movement risk, while also making remote access more seamless for users. With identity and device posture driving access, it was ultimately a cleaner and more secure way of supporting our hybrid workforce post COVID
What do you dislike about the product?
The main drawbacks I remember with ZPA were around complexity and troubleshooting. It was a strong security model, but getting application segmentation and policies right took effort, particularly for legacy apps that expected traditional network connectivity. When something stopped working, troubleshooting could also be less straightforward because you had the Zscaler client, identity, device posture, policy and application connectors all potentially in the path. There was also the dependency on the Zscaler platform/client and licensing cost, so we were effectively trading simpler VPN-style connectivity for a more secure model that required stronger operational maturity to manage well.
What problems is the product solving and how is that benefiting you?
From a business perspective, ZPA solved the challenge of giving us a more mobile/hybrid workforce secure access to internal applications without relying on traditional VPN connectivity. It reduced the need to extend the corporate network out to every remote device, gave us more granular control over who could access what, and supported a more Zero Trust approach. Ultimately, it was about improving remote access, reducing security exposure and making access less dependent on whether someone was physically on the corporate network.
Adrian D.
Secure, Scalable Zero Trust Access with ZPA
Reviewed on Nov 03, 2026
Review provided by G2
What do you like best about the product?
ZPA enables secure, seamless Zero Trust access to private applications, reducing VPN reliance while strengthening security and business agility daily.
What do you dislike about the product?
ZPA provides strong security value, but deployment, policy configuration, and troubleshooting often demand substantial expertise and ongoing administrative effort.
What problems is the product solving and how is that benefiting you?
ZPA replaces the dependency on traditional VPNs by providing secure Zero Trust access to private applications. This helps reduce network exposure, strengthens access controls, and allows employees to work securely from virtually anywhere.
Farwa A.
Easy-to-Use, Secure Access with Occasional Unexpected Logoffs
Reviewed on Nov 03, 2026
Review provided by G2
What do you like best about the product?
I like that Zscaler Private Access is easy to use and so secure. It keeps the login secure, and the initial setup was quite easy.
What do you dislike about the product?
Sometimes Zscaler Private Access logs me off or turns off without informing me. I believe a better connection could resolve it.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to keep my company login secure.
Information Technology and Services
Quick Setup and Granular Access, with Occasional Network Slowdowns
Reviewed on Nov 03, 2026
Review provided by G2
What do you like best about the product?
I like that Zscaler Private Access lets me monitor user network traffic, identify malicious URLs and activity, and review packet inspections. I can restrict users to specific environments, which helps limit lateral movement, and use micro-level segmentation based on user identity and risk. I also value the add-ons for discovering shadow applications, the integration with AD, and how easy it is to create multiple policies. It’s an all-in-one tool, and the initial setup was pretty quick—it took less than a day.
What do you dislike about the product?
In certain cases, the network gets too slow or drops. I also find the internal access to other servers through the Zscaler proxies challenging, though I know it’s necessary. It would be great if Zscaler added the latest agentic direction on shadow applications.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to monitor user network traffic, identify malicious URLs or activity, and review packet inspections.