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Reviews from AWS customer

2 AWS reviews

External reviews

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1-star reviews ( Show all reviews )

    Jim C.

Not Enarmored; It's not as great as coding as advertised and LIMITS - Really?

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Not a lot. This has been a very disappointing experience
What do you dislike about the product?
Usage limits despite paying, coding not that great
What problems is the product solving and how is that benefiting you?
It hasn;t solved my issue of trying to get an availability checker to populate to different areas of my page depending upon what device you are using. It has been 9 hours and I am out of usage. Why should there be a limit of you pay?


    Jennifer S.

Doesn't follow directions, wastes my message allotment, makes many errors then blocks me for hours

  • January 03, 2025
  • Review provided by G2

What do you like best about the product?
When it's accurate, it's quite good, but....
What do you dislike about the product?
It's often quite inaccurate and doesn't follow directions. Ask it to complete a task and it will complete a small subset then ask if you want it to proceed. This wastes your message alottment. It also makes mistakes, really obvious issues and doesn't learn from corrections. You have to check the work and tell it about the errors. And the messages back and forth about the errors use up your message allottment. Incredibly frustrating after all this back and forth to then have Claude block me from using the account for hours - it told me I'd hit my message limit today and have to wait 5 hours to use it again. After all this, I still don't have a usuable output from it. And I'm paying for the professional model. Customer service was not helpful. Told me they have no ability to override the message limit so I can use it before the 5 hour freeze. And told me to just message it less in the future. How is that even helpful?
What problems is the product solving and how is that benefiting you?
Analyzing data and formatting unstructured data it into a structured format (it's very poor at this). Writing and editing. Research


    Joseph

Not reliable

  • October 09, 2023
  • Review from a verified AWS customer

Hi
The API is not working, for more than 48 hours I keep getting this error:

{
"schemaType": "ModelInvocationLog",
"schemaVersion": "1.0",
"timestamp": "2023-10-09T02:05:07Z",
"accountId": "xxxxxxxxxxxxxxxx",
"region": "us-east-1",
"requestId": "xxxxxxxxx-30fa-46bd-acba-xxxxxxxxx",
"operation": "InvokeModel",
"modelId": "anthropic.claude-v2",
"errorCode": "InternalServerException"
}


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