Glean Work AI Platform
GleanReviews from AWS customer
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Easy to navigate and keep everything organized under one roof!
What do you like best about the product?
With the constant paltforms we use here, it is so easy to lose track of where things live, with Glean they make it simple for us to see where said documentation lives, easily!
What do you dislike about the product?
nothing! everytime I use it, I can find what I am looking for quickly and efiiciently. thank you for making a product that does what we are looking for so well!
What problems is the product solving and how is that benefiting you?
The amount of folders that we would have to sift through or people to ping to find something took a long time! The fact that we can search for a key word quickly and be able to find what we are looking for is GREAT!
Glean makes it so easy to find what I need
What do you like best about the product?
Glean is such a great tool when you need to find information or documentation, especially at remote companies. I'm able to search using a few keywords (like an internal google-style search) and results return that are filterable by type (Salesforce record, GDrive,Hubspot, Slack)
What do you dislike about the product?
You do have to re-login more than I'd like, not always convenient for quick/easy searches. I'd really like if Glean had more advanced filters to help me find what I need faster
What problems is the product solving and how is that benefiting you?
Glean is helping to solve the problem of too much noise in our documentation. I work at a remote-first company so it can be really hard to navigate all of the great documentation and different content my team has available. Glean also helps act as a shortcut when it comes to searching company accounts/users - instead of needing to open up Salesforce or your CRM, you can just drop the contact name in Glean and it will show everywhere that company appears within the company's tech stack.
Great for looking up documentation, past tickets, and more!
What do you like best about the product?
As an engineer, I really enjoy how easy it is to search for and find documents related to my keywords. I find myself heading there first, and more often than not, my needed documents are quickly found.
What do you dislike about the product?
Nothing too much that I dislike, but I guess I would be interested in searching github code if this is not already a feature.
What problems is the product solving and how is that benefiting you?
Glean was instrumental in my onboarding, because I was able to quickly find all the documents I needed. I was able to be more productive right off the bat, rather than messaging members of my team.
All in One
What do you like best about the product?
Being able to find documents or information across multiple resources.
What do you dislike about the product?
It would be nice to set up a custom search that sticks to limit what resources information is pulled from.
What problems is the product solving and how is that benefiting you?
Needing to individually search across multiple areas for documentation.
Productivity Increased and Search made easier
What do you like best about the product?
Glean is very helpful during work everytime I need to search something my first step is to open Glean and most of the times, I get the required stuff within minutes without hoping here and there. This is because glean has made these searches so easy that I don't have to go and search multiple places individually. Really Time Saving.
What do you dislike about the product?
Nothing observed so far. If something comes up, I'll update here.
What problems is the product solving and how is that benefiting you?
The problem of hopping multiple places to search something relevant was really irritating, but Glean has solved that! I love it!
Awesome experience with Glean
What do you like best about the product?
- their search capability
- ease of use
- integration with various browsers
- ability to be the default search
- ease of use
- integration with various browsers
- ability to be the default search
What do you dislike about the product?
-There is Nothing as of now that I don't like
What problems is the product solving and how is that benefiting you?
- internal search
- directory search
- directory search
Primary way I find things at work
What do you like best about the product?
Glean is the primary way I find documentation and messages at my company—it is extremely helpful in aggregating many different tools and finding the content I need.
What do you dislike about the product?
Nothing really, excited to see more customization options in the future
What problems is the product solving and how is that benefiting you?
It is solving the problem of working on many different apps at once and not having an effective way of finding information across all of them; it has greatly increased my efficiency.
One-stop solution for all my questions!
What do you like best about the product?
I can find answers to errors/issues/problems in the past from a single location rather than search over multiple sites like Slack/Confluence/Drive etc. Our company has even started using this as a verb - "Just Glean it". Documentation is easy to find and weighted (most relevant results come up top). I usually don't even have to go beyond the first ten results.
What do you dislike about the product?
It would also be great to have Glean show results from the codebase as well - we don't have a solution for that in our workplace.
What problems is the product solving and how is that benefiting you?
Helps find past incidents of bugs/issues/setup problems etc.
Great way to reach to the search results
What do you like best about the product?
I like how i get appropriate documentation, blogs, and articles help from our internal searches. Easy to get to help. I like Glean !!
What do you dislike about the product?
I do not see a downside. But any additional help in the search engine,ideas might help the product
What problems is the product solving and how is that benefiting you?
Like the search and makes doc help easy
Super helpful
What do you like best about the product?
I made glean my home page on my work laptop and I love it. Fast and easy to search for information and documentation across the entire company.
What do you dislike about the product?
I would like to be able to sort by newest to oldest but can only seem to filter by "this month" or "this year" etc. Although this may be a misunderstanding on my end.
What problems is the product solving and how is that benefiting you?
Much faster searching results for internal information. It searches everything for me not just one source. For example it will search within zendesk tickets, slack, and highspot concurrently.
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