Sold by: Glean
Deployed on AWS
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
4.7
Overview
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
A standout feature is Glean Agents - AI assistants that can be created and customized by any employee using natural language, without requiring technical expertise. While maintaining enterprise-grade security and compliance, these agents transform complex workflows into streamlined processes. By automating traditionally time-intensive tasks across departments, Glean Agents enhance team efficiency and drive measurable improvements in customer satisfaction.
The platform's comprehensive approach to knowledge management and task automation makes it a powerful tool for organizations seeking to modernize their work processes and maximize productivity.
Highlights
- Information Fragmentation: Glean addresses the challenge of deploying and adopting generative AI across enterprises in a secure and centrally managed manner. It simplifies the complexity, cost, and security risks associated with federated shadow IT approaches by using its foundational enterprise search to create a contextual knowledge graph that powers applications and agents.
- Productivity Loss: Employees often spend excessive time searching for information and performing repetitive tasks. Glean agents automate these processes, saving valuable time and increasing productivity across the organization.
- AI Literacy and Adoption: Many organizations struggle with inconsistent AI adoption due to varying levels of technical expertise among employees. Glean democratizes AI access through intuitive no-code interfaces and personalized assistance, enabling all employee regardless of technical background to leverage advanced AI capabilities in their daily workflows without extensive training.
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Seats | Number of monthly Glean users | $100,000,000.00 |
Vendor refund policy
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
Please allow 24 hours before being contacted by one of Glean's support engineers.
AWS infrastructure support
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Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge.
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Customer reviews
reviewer2783439
Consolidating marketing content has streamlined sales prospect outreach and collaboration
Reviewed on Feb 06, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Glean Platform is consolidating marketing materials, as I work in DevOps Sales Ops. I set up this platform for the sales team to review material that might be useful for talking to prospects.
One specific example of how the sales team uses Glean Platform to find material for talking to prospects is when we had a prospect and Glean Platform was able to consolidate all the information that we had. That way it was easy to consolidate all the material and then create an email to send out.
What is most valuable?
The best features Glean Platform offers are mostly the view, which I think is very good.
What I find most helpful about the view is that the user interface is very good. It is very easy to chat with the chatbot and get all the material that I want in the way that I need it.
Glean Platform has positively impacted my organization by making it definitely very easy to consolidate a lot of the materials and easy to look at it all at once.
What needs improvement?
I don't have any complaints with Glean Platform actually.
I can't think of anything right now regarding needed improvements, even small things.
I rate it a nine because sometimes it's difficult to understand the integrations part, which is a little difficult to understand.
For how long have I used the solution?
I have been using Glean Platform for four months now.
What do I think about the stability of the solution?
Glean Platform is stable.
What do I think about the scalability of the solution?
The scalability of Glean Platform is very good, as it is able to scale across multiple instances.
How are customer service and support?
The customer support of Glean Platform is really good.
I would rate the customer support a ten out of ten, as I think it's pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
My experience with pricing, setup cost, and licensing has been pretty smooth actually, with no issues.
What was our ROI?
I have seen a return on investment, as I can't give you the exact number but we've been able to contact a lot of prospects just because of the marketing material that we've been able to consolidate with Glean Platform.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been pretty smooth actually, with no issues.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Glean Platform, as this is the first time we're using this platform.
What other advice do I have?
The advice I would give to others looking into using Glean Platform is definitely to give it a try. You'll never understand the full scope of it until you try it. I rate this product a nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Pranay S.
Effortless Information Discovery Across Tools
Reviewed on Jan 08, 2026
Review provided by G2
What do you like best about the product?
What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I need without wasting time searching in multiple places.
What do you dislike about the product?
Limited customization and occasional irrelevant search results.
What problems is the product solving and how is that benefiting you?
This tool helps me find information in a way that's easy to understand.
RUSSELL K.
Effortless Answers and Time Savings with Glean
Reviewed on Dec 15, 2025
Review provided by G2
What do you like best about the product?
Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, Teams, and docs. It consistently surfaces the right context, which saves me time and reduces back‑and‑forth with teammates.
What do you dislike about the product?
Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy for complex or high‑stakes work.
What problems is the product solving and how is that benefiting you?
By reducing knowledge fragmentation, Glean centralizes answers across our core tools so I spend less time searching and more time executing. It cuts decision latency and ownership ambiguity by quickly surfacing owners, recent context, and past decisions, and combats version sprawl by pointing to the most current source of truth. It minimizes context switching and duplicative work by consolidating research and exposing prior work I can reuse, speeds onboarding to new workstreams by rolling up history and key artifacts, improves stakeholder alignment with shareable, source-backed answers, and boosts meeting efficiency by consolidating relevant updates and links, ultimately accelerating cycle time, reducing reworks, and improving consistency.
Ján J.
Effortless company-wide searches with Glean
Reviewed on Dec 09, 2025
Review provided by G2
What do you like best about the product?
Glean adds a new tab as a homepage in my Chrome browser and immediately shows me the things I am currently working on. Very intuitive usage. Using on daily basis.
What do you dislike about the product?
Tagging documents remains a manual task. When a document becomes obsolete, you need to notify Glean about its status.
What problems is the product solving and how is that benefiting you?
For a company-wide cross team searches. Looking for an HR process, getting to know the infrastructure, getting familiar with a new API. Everything is searchable with Glean.
Steven M.
Intuitive Knowledge Finder with Room for Improvement
Reviewed on Nov 27, 2025
Review provided by G2
What do you like best about the product?
I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provide a comprehensive summary is incredibly handy, as it saves me time when accessing critical workplace knowledge. This feature allows me to quickly cross-reference and spot check for accuracy, ensuring the information I retrieve is reliable. Overall, Glean significantly improves my workflow by eliminating the need to sift through countless wiki pages and resources manually.
What do you dislike about the product?
Sometimes the search results don't get exactly what I need.
What problems is the product solving and how is that benefiting you?
I use Glean to search workplace knowledge, preventing me from digging through endless resources by providing quick access to needed information. It feels intuitive, easy to use, and pulls in resources for accuracy checking.