Sold by: Glean
Deployed on AWS
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
4.7
Overview
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
A standout feature is Glean Agents - AI assistants that can be created and customized by any employee using natural language, without requiring technical expertise. While maintaining enterprise-grade security and compliance, these agents transform complex workflows into streamlined processes. By automating traditionally time-intensive tasks across departments, Glean Agents enhance team efficiency and drive measurable improvements in customer satisfaction.
The platform's comprehensive approach to knowledge management and task automation makes it a powerful tool for organizations seeking to modernize their work processes and maximize productivity.
Highlights
- Information Fragmentation: Glean addresses the challenge of deploying and adopting generative AI across enterprises in a secure and centrally managed manner. It simplifies the complexity, cost, and security risks associated with federated shadow IT approaches by using its foundational enterprise search to create a contextual knowledge graph that powers applications and agents.
- Productivity Loss: Employees often spend excessive time searching for information and performing repetitive tasks. Glean agents automate these processes, saving valuable time and increasing productivity across the organization.
- AI Literacy and Adoption: Many organizations struggle with inconsistent AI adoption due to varying levels of technical expertise among employees. Glean democratizes AI access through intuitive no-code interfaces and personalized assistance, enabling all employee regardless of technical background to leverage advanced AI capabilities in their daily workflows without extensive training.
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Deployed on AWS
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Pricing
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Dimension | Description | Cost/12 months |
|---|---|---|
Seats | Number of monthly Glean users | $100,000,000.00 |
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Support
Vendor support
Please allow 24 hours before being contacted by one of Glean's support engineers.
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Customer reviews
GonuguntlaGopi
AI agents have transformed how we compare offers and standardize complex project documents
Reviewed on Mar 14, 2026
Review provided by PeerSpot
What is our primary use case?
Glean Platform is currently being used primarily to focus on employee productivity. It is used for finding information, doing document comparisons, and educating our customers. For example, a banking customer selling credit card or loan solutions can compare and contrast two different credit card offers and find information quickly to serve customers better.
Glean Platform helps our teams and customers compare credit card offers or find information quickly by creating an agent for a particular set of data. This agent helps either a seller or myself to find information, upload two different credit card options or documents, and compare and contrast the differences very quickly within minutes rather than reading both PDFs and taking notes to explain to a customer. This improves productivity and saves time.
Our team uses Glean Platform primarily to find information quickly, do comparisons, and build agents across our own data. For example, we work on a lot of infrastructure builds with bill of materials for certain customers. Glean Platform helps us find and standardize the SKUs and standardize the SOW, or if the scope is the same across multiple projects in multiple countries, it helps us build a scope of work document across multiple projects in a couple of hours rather than doing manual effort.
What is most valuable?
Glean Platform offers several best features, including permission awareness, which is a very important security aspect. When you create an agent, the LLMs improve every three to six months, so Glean provides the flexibility to choose the large language model that is good at that given point in time. This flexibility allows me to have over 15 LLM models where a user can pick and choose whichever is best at that point.
Glean Platform's knowledge graph is excellent, integrating into the browser and giving a similar Google search feature look and feel, which is lightweight. Another important feature is the data connectors. All other agentic platforms have limited connections. For example, Copilot works well with the Microsoft suite but not on other integrations. Glean Platform provides over 100 connectors out of the box, which helps us and our customers reap the benefits of whatever information and investments customers make.
Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers. Productivity has improved significantly with Glean Platform. The time saved for finding information and for comparing and contrasting definitely saves at least one to one and a half hours on average daily.
What needs improvement?
I did not find anything for Glean Platform that needs improvement. Although Glean is a single tenant architecture, customers might ask for an on-premise Glean Platform. I have not noticed much in terms of needed improvements. I think it is good for the productivity side, and whatever Glean Platform is doing is sufficient for now.
For how long have I used the solution?
It has been almost two years for us using Glean Platform.
What do I think about the stability of the solution?
Glean Platform is very stable, as far as I can tell.
What do I think about the scalability of the solution?
Glean Platform's scalability is decent because it is a public cloud, and we have not encountered any issues.
Which solution did I use previously and why did I switch?
I have not switched from a different solution, but we were using both our own internal platform and Copilot along with Glean Platform. It depends on the type of task I want to accomplish. Before choosing Glean Platform, I evaluated other options, specifically Microsoft Copilot.
What was our ROI?
I have already mentioned that we save one to one and a half hours daily, which reflects our return on investment.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing has been fair. I do not think when you compare it with platforms available in the market, the price versus features versus whatever Glean Platform is offering is decent.
What other advice do I have?
I would rate Glean Platform a nine out of ten. I chose nine because customers do expect on-premise options, so that is why I did not give it a perfect ten. Currently, Glean Platform is deployed in our organization on a public cloud. We are using Google as our cloud provider, and by default, we are using the default Glean Platform which is on Google. The overall review rating for Glean Platform is nine.
Matthew L.
Solid resource for bringing together all internal resources!
Reviewed on Mar 02, 2026
Review provided by G2
What do you like best about the product?
I like that it pulls together all of the relevant documents, data, and other resources customized for my permissions, as I am researching internal projects.
What do you dislike about the product?
The learning curve is a bit steep at first—you have to figure out how to word things to get the most out of Glean. But with time, it gets easier and starts to feel more natural.
What problems is the product solving and how is that benefiting you?
Information and resources are spread across our business, and Glean helps bring everything together in one place.
I’m still a new user when it comes to AI, and I’ve found Glean genuinely helpful so far.
I’m still a new user when it comes to AI, and I’ve found Glean genuinely helpful so far.
Pranay S.
Effortless Information Discovery Across Tools
Reviewed on Jan 08, 2026
Review provided by G2
What do you like best about the product?
What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I need without wasting time searching in multiple places.
What do you dislike about the product?
Limited customization and occasional irrelevant search results.
What problems is the product solving and how is that benefiting you?
This tool helps me find information in a way that's easy to understand.
RUSSELL K.
Effortless Answers and Time Savings with Glean
Reviewed on Dec 15, 2025
Review provided by G2
What do you like best about the product?
Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, Teams, and docs. It consistently surfaces the right context, which saves me time and reduces back‑and‑forth with teammates.
What do you dislike about the product?
Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy for complex or high‑stakes work.
What problems is the product solving and how is that benefiting you?
By reducing knowledge fragmentation, Glean centralizes answers across our core tools so I spend less time searching and more time executing. It cuts decision latency and ownership ambiguity by quickly surfacing owners, recent context, and past decisions, and combats version sprawl by pointing to the most current source of truth. It minimizes context switching and duplicative work by consolidating research and exposing prior work I can reuse, speeds onboarding to new workstreams by rolling up history and key artifacts, improves stakeholder alignment with shareable, source-backed answers, and boosts meeting efficiency by consolidating relevant updates and links, ultimately accelerating cycle time, reducing reworks, and improving consistency.
Ján J.
Effortless company-wide searches with Glean
Reviewed on Dec 09, 2025
Review provided by G2
What do you like best about the product?
Glean adds a new tab as a homepage in my Chrome browser and immediately shows me the things I am currently working on. Very intuitive usage. Using on daily basis.
What do you dislike about the product?
Tagging documents remains a manual task. When a document becomes obsolete, you need to notify Glean about its status.
What problems is the product solving and how is that benefiting you?
For a company-wide cross team searches. Looking for an HR process, getting to know the infrastructure, getting familiar with a new API. Everything is searchable with Glean.