Sold by: Glean
Deployed on AWS
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
4.7
Overview
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
A standout feature is Glean Agents - AI assistants that can be created and customized by any employee using natural language, without requiring technical expertise. While maintaining enterprise-grade security and compliance, these agents transform complex workflows into streamlined processes. By automating traditionally time-intensive tasks across departments, Glean Agents enhance team efficiency and drive measurable improvements in customer satisfaction.
The platform's comprehensive approach to knowledge management and task automation makes it a powerful tool for organizations seeking to modernize their work processes and maximize productivity.
Highlights
- Information Fragmentation: Glean addresses the challenge of deploying and adopting generative AI across enterprises in a secure and centrally managed manner. It simplifies the complexity, cost, and security risks associated with federated shadow IT approaches by using its foundational enterprise search to create a contextual knowledge graph that powers applications and agents.
- Productivity Loss: Employees often spend excessive time searching for information and performing repetitive tasks. Glean agents automate these processes, saving valuable time and increasing productivity across the organization.
- AI Literacy and Adoption: Many organizations struggle with inconsistent AI adoption due to varying levels of technical expertise among employees. Glean democratizes AI access through intuitive no-code interfaces and personalized assistance, enabling all employee regardless of technical background to leverage advanced AI capabilities in their daily workflows without extensive training.
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Seats | Number of monthly Glean users | $100,000,000.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Please allow 24 hours before being contacted by one of Glean's support engineers.
AWS infrastructure support
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Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge.
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Customer reviews
Vijay D.
Game Changer and Productivity Booster
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
I like the aspect of building Glean agents as it has been a real game changer for me. I've built a lot of agents to gather insights, analyze trends, and find patterns, leveraging tools around Glean MCP servers as well. Since Glean has rich context to the enterprise platform, it is able to understand and provide great results. That's something that I really love about Glean, using MCP servers and Glean agents.
What do you dislike about the product?
One thing that comes to mind is the clean actions, especially those tied with Jira. Whenever Glean performs a JQL search, I've noticed it hallucinating a lot. We could really fine tune that to get the desired results.
What problems is the product solving and how is that benefiting you?
I use Glean to reduce onboarding time significantly, cutting it by around 40%. New employees no longer need constant help from mentors, as Glean answers their questions and helps them understand the product quickly.
A G.
Glean Unifies Business Knowledge Across Tools for Faster Support & Troubleshooting
Reviewed on Apr 15, 2026
Review provided by G2
What do you like best about the product?
What I find most helpful when using Glean, is the ability to aggregate business knowledge scattered across platforms including Jira, Zendesk and Slack; to form a strong picture of an issue, a common theme or support troubleshooting for my clients.
What do you dislike about the product?
The only downside is that multiple sources of information could be conflicting or even superseded; however I have created an Agent with guardrails to utilise only validated information from one source to support the team with this.
What problems is the product solving and how is that benefiting you?
My Glean Agent has provided me with the perfect place to collate all of the business information that supports consultants to configure and troubleshoot their client's platform. This information was previously found in Help Centre Articles, Confluence pages and Slack messages, taking time to search for and collate into responses.
Maylee J.
Well Integrated, Effortless Information Access
Reviewed on Apr 14, 2026
Review provided by G2
What do you like best about the product?
I liked that Glean was so integrated into all of the systems they had, allowing it to reference various pieces and give me context. It was in their CRMs, attached to Slack, and in their Drive, which was super helpful. Plus, it was pretty easy to use and figure out, especially when building agents.
What do you dislike about the product?
Nothing comes to mind
What problems is the product solving and how is that benefiting you?
I use Glean to avoid waiting for answers from different teams. It integrates with systems like Slack and Drive, allowing me to directly access context and information. It cuts down on manual work, making it a strategic partner for pulling insights and opportunities.
Neill K.
Effortless Setup, Broad Integrations
Reviewed on Apr 14, 2026
Review provided by G2
What do you like best about the product?
I like that Glean is connected to company data. I like the model picker and how I can switch between Anthropic, Google, and OpenAI models.
What do you dislike about the product?
I think that there is some room for growth in it taking action on behalf of the user. I know that's on the roadmap, though.
What problems is the product solving and how is that benefiting you?
I use Glean for finding things within enterprise apps like Office 365, Teams, and more. It integrates with Salesforce and Snowflake, and I handle service desk tickets with it. I like that it's connected to company data and lets me switch between AI models. I've started to use it recently to create mini web pages as dashboards to present information effectively.
Josie R.
Easy-to-Use Gemini Integration That Pulls Company Info Instantly
Reviewed on Apr 13, 2026
Review provided by G2
What do you like best about the product?
I love that it pulls information straight from the company and integrates into Gemini. The interface is easy to use, and it also lets you filter through company resources.
What do you dislike about the product?
I haven't experienced anything that I don't like.
What problems is the product solving and how is that benefiting you?
Glean is super helpful in answering our team questions, and I often utilize to help my team find their answers. It helps me locate company resources quickly as well.