Sold by: Glean
Deployed on AWS
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
4.7
Overview
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
A standout feature is Glean Agents - AI assistants that can be created and customized by any employee using natural language, without requiring technical expertise. While maintaining enterprise-grade security and compliance, these agents transform complex workflows into streamlined processes. By automating traditionally time-intensive tasks across departments, Glean Agents enhance team efficiency and drive measurable improvements in customer satisfaction.
The platform's comprehensive approach to knowledge management and task automation makes it a powerful tool for organizations seeking to modernize their work processes and maximize productivity.
Highlights
- Information Fragmentation: Glean addresses the challenge of deploying and adopting generative AI across enterprises in a secure and centrally managed manner. It simplifies the complexity, cost, and security risks associated with federated shadow IT approaches by using its foundational enterprise search to create a contextual knowledge graph that powers applications and agents.
- Productivity Loss: Employees often spend excessive time searching for information and performing repetitive tasks. Glean agents automate these processes, saving valuable time and increasing productivity across the organization.
- AI Literacy and Adoption: Many organizations struggle with inconsistent AI adoption due to varying levels of technical expertise among employees. Glean democratizes AI access through intuitive no-code interfaces and personalized assistance, enabling all employee regardless of technical background to leverage advanced AI capabilities in their daily workflows without extensive training.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Seats | Number of monthly Glean users | $100,000,000.00 |
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Software as a Service (SaaS)
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Support
Vendor support
Please allow 24 hours before being contacted by one of Glean's support engineers.
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Customer reviews
Joseph B.
Helpful Docs + Slack Q&A Bot Integration
Reviewed on May 05, 2026
Review provided by G2
What do you like best about the product?
The ability to tie it into our docs. Also the integration with slack for a Q&A bot has been helpful
What do you dislike about the product?
Sometimes it has an error and won't generate a response. Often the errors have a useful error code, but sometimes they lack it completely.
What problems is the product solving and how is that benefiting you?
Just saves me time, doesn't really solve any problems
Andrey T.
Clean UI, Quick Task Completion
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
I love the UI of Glean. It's clean and super user-friendly, making it very easy to put data together. I can get stuff done quicker, like writing something that would normally take me three hours, and be able to adjust and refine it in just five minutes before shipping it off to our customers. Additionally, as a user, the initial setup was very straightforward.
What do you dislike about the product?
Definitely more around the agent capabilities, making it a little bit easier. Also, the ability to create presentations. I think that's a lacking feature of Glean.
What problems is the product solving and how is that benefiting you?
I love Glean's clean UI and user-friendly interface. It's super easy to gather data, helping me complete tasks faster—what used to take three hours now takes five minutes. It's well integrated with tools we use, like Google Drive, email, and Slack.
Ana G.
Efficient Data Integration, Hindered by Slowness
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
I like the Chrome extension the most because I can pop it up wherever I need it, on any tab, and ask it questions based on the tab I'm working in. I also like that I can toggle on different settings from the Chrome extension based on what output I'm looking for, such as using outside data, only internal company data, or both. It's an enhancement from using ChatGPT or Claude separately because it is layered into all of our enterprise data, which means I don't have to give it context or copy and paste internal company info for context.
What do you dislike about the product?
It's very very very slow in providing answers. It's also not always consistent. I can query it the same prompt on different occasions and it will use totally different ways to get to an output, which is not helpful. An example would be when I am looking at an Opportunity in Salesforce, and I ask Glean to show me similar closed-won opportunities in the system, and it will use different Salesforce fields in different queries to yield results, even after I have instructed it to do it a certain way.
What problems is the product solving and how is that benefiting you?
I use Glean to integrate AI into company data, solving the need to switch apps and providing direct insight into accounts and deals without extra context or copying from other tools.
Madison S.
Glean Makes Finding Relevant Info Across Tools Effortless
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
I like how Glean makes it really easy to find information across tools without having to think too hard about where to look. It pulls everything into one place and surfaces what’s actually relevant, which saves a lot of time and reduces the usual back-and-forth of tracking things down.
What do you dislike about the product?
I don’t have any major complaints, but sometimes the results can feel a bit broad, so it can take an extra step to find the exact thing I’m looking for. I also think there’s room for more customization in how results are prioritized or filtered.
What problems is the product solving and how is that benefiting you?
Glean solves the problem of information being scattered across a bunch of different tools. Instead of having to remember where something lives or digging through Slack, docs, and other systems, you can just search once and find what you need. For me, that cuts down a lot on context switching and saves time, especially when I’m trying to move quickly or find something I haven’t looked at in a while.
Vijay D.
Game Changer and Productivity Booster
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
I like the aspect of building Glean agents as it has been a real game changer for me. I've built a lot of agents to gather insights, analyze trends, and find patterns, leveraging tools around Glean MCP servers as well. Since Glean has rich context to the enterprise platform, it is able to understand and provide great results. That's something that I really love about Glean, using MCP servers and Glean agents.
What do you dislike about the product?
One thing that comes to mind is the clean actions, especially those tied with Jira. Whenever Glean performs a JQL search, I've noticed it hallucinating a lot. We could really fine tune that to get the desired results.
What problems is the product solving and how is that benefiting you?
I use Glean to reduce onboarding time significantly, cutting it by around 40%. New employees no longer need constant help from mentors, as Glean answers their questions and helps them understand the product quickly.