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Reviews from AWS customer

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1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    Rijin A.

Central Tool for ITSM

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
The best features would be the inventory, patching solutions, the ability to run scripts,software. This tool is very easy to use and does not take much technical knowledge to implement.
What do you dislike about the product?
The only one thing that I felt could be better is the support that is being offered while raising an issue and also some lack of features on Mac Devices.
What problems is the product solving and how is that benefiting you?
Endpoint Central has helped to centralize the inventory and patching solutions al in one place without having the need to have more tools to manage our networks.


    Moataz R.

very strong solution

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
Its all-in-one console simplifies patching, software deployment, asset management, and remote support. The automation features reduce manual effort and enhance endpoint security effectively.
What do you dislike about the product?
The interface can feel cluttered at times, and some advanced features require a learning curve. Integration with third-party tools could also be more seamless.
What problems is the product solving and how is that benefiting you?
It solves issues related to patching delays, inconsistent software installations, and endpoint visibility. It helps us improve security, reduce manual workload, and manage endpoints efficiently from a centralized platform.


    Research

ManageEngine Endpoint Central – A Game-Changer for IT Asset Monitoring

  • June 23, 2025
  • Review provided by G2

What do you like best about the product?
ManageEngine Endpoint Central is a powerful, all-in-one platform for endpoint management. It offers multiple features including asset discovery (hardware/software), automated patching, OS deployment, security management, and mobile device management (MDM)—all from a single, centralized console.

One of its standout features is its robust discovery capability, which allows seamless detection of assets with detailed user login history —particularly valuable for real-time inventory tracking.

This visibility eases asset reconciliation and provides deeper insights into hardware and software usage —Helping to streamline and optimize IT budget utilization and plan for future needs.
What do you dislike about the product?
The all-in-one setup is great, but it can feel a bit crowded at times. More workshops would really help users get familiar with the features.

A quick introductory training for new customers could be really helpful. It would give them a great start by showing all the key features early on and help them get the most out of the tool right from the beginning.
What problems is the product solving and how is that benefiting you?
Real time Inventory


    Omar A.

🚀 Transforming IT Management with Endpoint Central 🚀

  • June 23, 2025
  • Review provided by G2

What do you like best about the product?
After working with various endpoint management solutions over the years, I can confidently say that Endpoint Central (by ManageEngine) stands out as one of the most powerful and user-friendly platforms available today. 💻🔐

✅ What I love about it:

Centralized control for desktops, laptops, servers, and mobile devices

Smooth patch management, software deployment & remote troubleshooting

Strong reporting and automation tools that save hours of manual effort

Built-in security features to keep endpoints protected

Scalable and perfect for both SMEs and large enterprises

Customer Support.

Ease for implantation with integration.

Whether you're managing a few hundred devices or several thousand, Endpoint Central offers a seamless, all-in-one solution that simplifies IT operations and enhances security posture — especially crucial in today's hybrid work environments. 🌐🛡️

If you're in IT support, system administration, or cybersecurity, I highly recommend giving Endpoint Central a serious look. It’s a game-changer for modern endpoint management!
What do you dislike about the product?
Some Features should be add in the future to cover everything.
What problems is the product solving and how is that benefiting you?
1- Security pathing it's now easy to manage.

2- its help us in big project for Dubai government when we change the File server its really support us & make this project under our control.


    Government Administration

Remote support 5 Stars

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
Support techs always willing to help. They are available via chat, email and phone
What do you dislike about the product?
No dislikes. With support like this what can you dislike
What problems is the product solving and how is that benefiting you?
Browser Security. Extension management


    saeed A.

A Lifesaver for IT Teams: Simplifies Endpoint Control and Compliance

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about ManageEngine Endpoint Central is its all-in-one functionality—it lets me manage patching, software deployment, remote troubleshooting, asset inventory, and compliance from a single unified dashboard. The remote control and automation features are especially powerful, saving a lot of time for IT teams.
What do you dislike about the product?
The interface can be a bit outdated and complex, and some features like reporting and MDM aren’t as strong as competitors.
What problems is the product solving and how is that benefiting you?
Endpoint Central helps us manage patches, deploy software, and support remote users from one platform. It saves time, improves security, and reduces the need for manual IT tasks.


    Utilities

A very powerful yet very User-friendly tool

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
We are implementing Endpoint central in our Organization and tbh, i am blown away by the capability of this solution. mind blowing part is, you get all the tools and solutions under 1 umbrella. best part is, it's user friendly dashboard and very easy to use all the platforms. you can customize/modify the solutions as per your needs which is not very easily accessible in other solution providers. just to give reference, I almost wasted my 1 month to find the root cause of a problem to fix 1 user configuration item through many other portals and still couldn't. once i deployed the same from Endpoint central, it worked like a charm. Very happy as of now.
What do you dislike about the product?
As we are implementing this solution so yet to find a con as it is working good as of now but yes issues can come up any time.
What problems is the product solving and how is that benefiting you?
Ease of implementing the solutions which are very difficult to perform if done manually. Also, the customization as per our needs in these implementations. Patch management and Vuln. management is the core tool we are going to use in our org for now but of course tool is so good, it's highly unlikely that we don't take the leverage of other solution provided under 1 umbrella.


    Computer & Network Security

Unified Console

  • June 19, 2025
  • Review provided by G2

What do you like best about the product?
Manages desktops, laptops, mobile devices and servers from a single interface. It is ideal for Hybrid and remote works cenarios.Ui
What do you dislike about the product?
While functional, the interface can feel dated and cluttered with nested menus
What problems is the product solving and how is that benefiting you?
Easy to deploy apps across devices track software usage and manage licenses


    Vijayakumar K.

Simplified Patch Management and Centralized Control Are Key Strengths of Endpoint Central

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Endpoint Central is a reliable, cost-effective and user-friendly solution. Great visibility into endpoint inventory, easy remote access with audit trails, simplified Patch Management, Centralized Software Deployment and much more. It's ideal for all sizes of organizations.
What do you dislike about the product?
Nothing Much other than few customizations on Branding.
What problems is the product solving and how is that benefiting you?
Visibility of Endpoint devices and its inventory (both hardware and software) was challenging. Patch management, Remote access, Centralized software deployment was some of the addon challanges that we had and Endpoint Central simplified it.


    Computer Software

Reliable and Efficient Endpoint Management Tool

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
It provides a unified platform to manage all endpoints—desktops, laptops, servers, and mobile devices. The automated patching and remote troubleshooting features, including screen blackout and file transfer, are particularly effective. Automation and reporting tools also help streamline daily operations.
What do you dislike about the product?
The initial configuration can be tricky, especially in environments with remote offices. Some parts of the interface could be more modern, and the MDM section might benefit from improved usability. Performance can occasionally dip with large-scale deployments.
What problems is the product solving and how is that benefiting you?
Endpoint Central helps us manage patches, deploy software, and troubleshoot systems remotely from a single console. It saves time, improves security, and simplifies endpoint management across all locations.