Endpoint Central (EE 500 computers & Single User) - Endpoint management

What do you like best about the product?

Very quickly support and professional experts

What do you dislike about the product?

Time to increase new updates from our side (Feature requests)

What problems is the product solving and how is that benefiting you?

Solve a lot of problems like CMDB, Tools using Remote Control, Patches, Software Deployments and a lot of Reports.

What do you like best about the product?

Endpoint Central comes pre-fitted with many modules, including OS deployment, a self-service portal, software deployment, patch management, asset inventory, remote management, reporting, and more. For our organisation, having a single tool that delivers all of these capabilities to an acceptable standard is invaluable. There is a fair amount of work involved in configuring each module to suit our specific use cases, but once that is in place, the ongoing management overhead is extremely minimal. After that, the main effort is limited to small, intermittent updates, such as adding new software, deploying group-policy-style configurations, and similar changes as needed.

What do you dislike about the product?

The product interface feels a bit clunky and never quite achieves a “premium” or “modern” aesthetic. That said, it isn’t a major issue, since the interface is mainly used by administrators.

Out of the box, there’s an intimidating wall of tasks that need to be set up and configured before everything is running smoothly. This includes patch management settings (auto-approving and deploying with test groups), OS deployment (creating a golden image and configuring networking for PXE boot), and software configuration plus the self-service portal. The latter has been significantly streamlined over time thanks to the addition of thousands of templates that Manage Engine have built out since we first implemented the solution.

What problems is the product solving and how is that benefiting you?

Endpoint Central boasts an incredibly versatile toolset that addresses more thzn I can fit into a single review. It completely automates and streamlines patch management, software deployment and self-service, provides end-user workstation support and toolsets (remote capabilities, remote command line, inventory details and reporting, and more), OS deployment and configuration, etc.
For the purpose of this review I'll hone in on the end to end deployment and configuration of workstations, which has undoubtedly saved our organisation hours of otherwise menial and repetitive configurations and management.
Using the OS deployment tool, we are able to apply a golden image that already has the Endpoint Central agent installed - using this we can deploy to a blank machine with the major prerequisites already in place; i.e agent installed, domain joined, and an administrator account already pre-loaded for any situations in remote support where cached credentials may be required (Think domain-trust issues and such). This deployment allows the workstation to be already named and loaded into a specific OU in active directory.
The task configurations can vary from browser configurations, software deployments, certification installs, firewall settings, registry changes and more; but most importantly these can be grouped together into custom task configurations that can be targeted based on criteria such as the OU that the PC is based in. This allows us end to end configuration and complete targeted build of the workstation, bar the provisioning of the end-user profile, and frees up what would otherwise be hours of turnaround for staff onboarding/offboarding configurations.

What do you like best about the product?

I like how easy and intuitive ManageEngine Endpoint Central is to use. It's really easy to find a specific machine and take remote control, which is valuable to me because we have to identify errors and fix them daily. With so many machines, this process could get hard, but ManageEngine makes it easy.

What do you dislike about the product?

I have not yet found something to complain about, besides the fact that I believe the UI could look better. It could be more intuitive and faster.

What problems is the product solving and how is that benefiting you?

I use ManageEngine Endpoint Central for ease of patching, managing, and control access issues, making it simple to find specific machines and take remote control, which helps me identify and fix errors daily.

What do you like best about the product?

Customer Support Managed Engine Endpoint

What do you dislike about the product?

Dislike that managed upgradation and sync issue with desktop central

What problems is the product solving and how is that benefiting you?

Sync with endpoints

What do you like best about the product?

What I like best about ManageEngine Endpoint Central is its comprehensive and centralized approach to endpoint management. It makes it easy to manage devices, deploy updates, and ensure security across the network from a single console. I especially appreciate its automation capabilities and user-friendly interface, which save time and simplify daily IT tasks.

What do you dislike about the product?

What I dislike about ManageEngine Endpoint Central is that some features can feel a bit complex and not very intuitive at first, especially for new users. The interface could be more modern and easier to navigate. Additionally, certain advanced configurations may require more time and technical knowledge than expected.

What problems is the product solving and how is that benefiting you?

ManageEngine Endpoint Central helps solve the problem of managing multiple devices and updates from different places. It allows me to handle everything from a single platform, which saves time and reduces manual work. This makes my daily tasks more efficient and helps keep all systems updated and secure with less effort.