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Reviews from AWS customer

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1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    Aaron S.

Outstanding product for centralized management and inventory.

  • February 10, 2022
  • Review provided by G2

What do you like best about the product?
Desktop Central is so feature packed it leaves you wanting for nothing. I can't think of anything it is missing. I also appreciate how often we get updates and bug fixes. It is very well supported.
What do you dislike about the product?
I can't think of anything I dislike. The product is solid.
What problems is the product solving and how is that benefiting you?
We use it to manage patch deployments, self service software installs. remote support, software inventory, custom scripting .
Recommendations to others considering the product:
If you are fed up with SCCM look no further, this is a one stop shop for centralized management.


    Information Technology and Services

Decent Product, with some glitches

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
I like the ability to manage our laptop/desktop and mobile device infrastructure. It is a product that gets the job done and allows us to see many details about each device and upgrade them.
What do you dislike about the product?
Adding a machine to a "remote office" can be iffy. Sometimes they add to the correct remote office, and sometimes they do not. Also, some of the patches (mainly MacOS) software updates don't go through consistently.
What problems is the product solving and how is that benefiting you?
We can now patch machines more consistently and automatically. It is a great product to get an overview of your device infrastructure as well. The business performance has increased.


    osmani f.

It is the best software that I have seen to manage PC networks.

  • February 07, 2022
  • Review provided by G2

What do you like best about the product?
What I like the most is the integration between different services in a single system and the possibility of using it as needed.
What do you dislike about the product?
what I don't like is that it only has a server installer for windows systems when other ManageEngine products do have one for Linux
What problems is the product solving and how is that benefiting you?
manage to update PCs on the network that do not have internet with windows patches without using so much storage space on the server, have a centralized inventory of PCs, help remote users to work or solve problems with remote desktop control and much more


    Mohammad G.

Productive

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
Remote Support is very good and reliable
What do you dislike about the product?
Reporting part needs to be improved with out of the box reporting queries
What problems is the product solving and how is that benefiting you?
Remote support, inventory, visibility on desktops etc


    Mechanical or Industrial Engineering

Great for a small IT Team

  • January 31, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use. Great support. Value for money.
What do you dislike about the product?
I don't dislike anything about the product so far!
What problems is the product solving and how is that benefiting you?
Small IT team, now able to do pretty much everything from a single console.
Recommendations to others considering the product:
Great single point of endpoint management, especially for a small team.


    Banking

Excellent tool for very complete technology

  • January 28, 2022
  • Review provided by G2

What do you like best about the product?
The simplicity with which it is handled and the easy to use
What do you dislike about the product?
Nothing for the moment, everything impossible excellent
What problems is the product solving and how is that benefiting you?
We can give an account of the vulnerabilities that the teams present and not surpassing be proactive in the solutions.
Recommendations to others considering the product:
32 / 5,000
Resultados de traducción
A complete tool for IT


    Banking

Great product getting better

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
The console is straightforward to navigate, and the product itself has many features. Easy to maintain and patch many computers.
What do you dislike about the product?
Paying for add-on modules.
It can only detect vulnerabilities with devices that have agents installed.
What problems is the product solving and how is that benefiting you?
Easy to keep up to date on Microsoft patches and third-party products.


    Zia H.

I am currently using D central that is so good for troubleshooting and remote access.

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
inventory information and remote access.
What do you dislike about the product?
remote session outing soon it will take time.
What problems is the product solving and how is that benefiting you?
I am working with this application and that is too easy to generate computers report and easy remote access.


    Alberto M.

Great tool to manage PCs

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to use, clear options and powerful features to control the whole park of PCs
What do you dislike about the product?
Sometimes deploying new software is not managed correctly, requiring to test it until correct configuration is found out
What problems is the product solving and how is that benefiting you?
With Desktop Central we can manage around 200 PCs spread in four continents from a single console. We can easily ensure patches, software, etc are up to date and remote control them. This means significant savings in headcount and resources.


    Electrical/Electronic Manufacturing

Looking around for corporate inventory tools and finally I picked MEDC

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
Web-based intuitive UI, tons of reports, software metering, patching, OS imaging ... just to name a few.
What do you dislike about the product?
I just found too frequent security fixes on the MEDC server platform
What problems is the product solving and how is that benefiting you?
We had used some low/mid-end tools where we could not count on for accurate inventory records, but that is the other way after we deployed MEDC for 6 months. And there are many canned reports which are good enough for ad-hoc demands, not to mention the custom reporting function, and I can easily dig around for clues against my client PCs almost in real time.
Recommendations to others considering the product:
Have a good plan in advance for partitioning of your different business regions, which will make it easier to deal with, say assigning roles to other regional admins of lower privileges.