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Easy to Use Desktop Management
What do you like best about the product?
Simple patch management and easy remote assistance.
What do you dislike about the product?
Several updates a month that require shutting down the service and doing a complete backup.
What problems is the product solving and how is that benefiting you?
Simple patch management and easy remote assistance.
Recommendations to others considering the product:
N/A
Very useful tool to manage Mac Devices
What do you like best about the product?
DC provides a lot tools to manage computers and mobile devices. it provides various range of Mac device management in computer or MDM modules including software deployment, path management and location finder.
What do you dislike about the product?
The MDM modules does not sync with computer inventory and it requires to add/edit devices' information include owner and owner email, asset tag and location.
What problems is the product solving and how is that benefiting you?
I do computer management and mobile device management including asset management with this tool. I sometimes uses it for the remote computer management
It's really great!
What do you like best about the product?
Ease of use, ease of management, ease of install, it's quick and it just works.
What do you dislike about the product?
I actually cannot fault it. Way better than Microsoft Windows update services.
What problems is the product solving and how is that benefiting you?
We get audited regularly and require the latest 3rd party patches and windows updates. They have to be done within 14 days. This program has allowed me to keep on top of that easily.
Recommendations to others considering the product:
It's lightweight, can be installed almost anywhere. I've installed it on windows 10 before and it still works just as good as on a server platform. Easy to setup easy to work with. It's the best 3rd party installer I've ever used. Set up schedules or on demand.
A handy product for system administratiopn
What do you like best about the product?
It has some best features which include MDM, desktop/laptop controls, patch management, remote support and various other admin controls that lets the IT team handle tickets and other services for the end-users in the organization.
What do you dislike about the product?
The UI can be better in level to the products/features that are being offered by the product. It has some redundant features when it comes to integrated products from Manage Engine.
What problems is the product solving and how is that benefiting you?
Managing the end-user machine for handling various IT support needs
To maintain the patches across the user machines in the organization
Started deploying the MDM policy for corporate devices
To maintain the patches across the user machines in the organization
Started deploying the MDM policy for corporate devices
Recommendations to others considering the product:
Definitely a must-have product for IT operations and its needs.
Desktop Central at Continental Gold
What do you like best about the product?
The ease of use of the tool and the number of functional options for the entire IT area
What do you dislike about the product?
So far, I have only encountered one technical difficulty, which is that I have not been able to restrict, from Desktop Central in its patch management module, the prevention of computers using Windows Update for updates.
What problems is the product solving and how is that benefiting you?
We use the tool for patch management, hardware and software inventory, configuration management, remote control, unattended application deployment.
Recommendations to others considering the product:
If you are looking to centralize team and server management tasks on a single platform, this is an excellent option.
ManageEngine Desktop Central a program that you should use.
What do you like best about the product?
This program is nice and effective in software implementations, very good reportage, and patch management is very feasible. Allows the multiple use of screens and in addition to file transfers in the background, I like your remote control agent. The packages can be updated correctly. ManageEngine Desktop Central works very well in the implementation of complete sets of equipment. It must be considered that the remote connection tool requires very little interaction of the final user to achieve a connection.
What do you dislike about the product?
Big patches may be a problem, since the end user must wait first for the patch to allocate to DL in order to install it, noting that they frequently get frustrated and restart while the big parche is still downloading. Sometimes the remote control does not generate confidence, due to problems with the very high resolution video cards, in addition to the fact that you can lose control of the mouse and keyboard other problem of the remote control agent.
What problems is the product solving and how is that benefiting you?
ManageEngine Desktop Central is used in Agro Zaffiro LLP for the automation of desktop administration, obtaining control of remote desktops, patch implementation and software. It has been excellent for access and control of certain demands of the company, such as inventory and assets.
Recommendations to others considering the product:
This program is fantastic as a tool to manage desktops, laptops and servers, considering its excellence for the implementation of remote software and policies, also highly capable of being used as a feasible daily product for the company, due to its effective personalization.
Great solution for remote PC management
What do you like best about the product?
We are able to push software to machines on our network quickly and on a mass scale.
What do you dislike about the product?
PCs must have Desktop Central pre-installed, cannot retroactively push to PCs on the network.
What problems is the product solving and how is that benefiting you?
We are able to deploy software and updates much more quickly using Desktop Central than traditional methods.
Makes managing multiple desktop computers scalable
What do you like best about the product?
ManageEngine Desktop Central lets us manage multiple desktop computers in a scalable way. Without it, we'd be spending countless more hours accessing each desktop computer manually.
What do you dislike about the product?
We had problems with the server-side software slowing down our server, but they were resolved with help from ManageEngine support.
What problems is the product solving and how is that benefiting you?
We use ManageEngine Desktop Central to manage all the desktop computers in the agency. We're able to push updates to computers, push configuration updates, and run inventory so we can see what hardware we have. We also receive alerts if new hardware is installed, and we can respond by deciding if it is something we should allow or not.
Recommendations to others considering the product:
It is free for 25 desktops now. It used to be only 15(?).
Technical support can help us with Desktop Central even if we are out of the office
What do you like best about the product?
I like that the technical support department are able to remote control our computers and tablets and help us with problems, even if we are out of the office on a VPN.
What do you dislike about the product?
I dislike that you can't turn off the notification when I log in saying when my last login was. I would like to have the option, as a user, to turn it off.
What problems is the product solving and how is that benefiting you?
A few times I have had technical problems with my company tablet, and it has been fixed remotely with Desktop Central. This has saved us having to cancel an appointment, which obviously reduced costs.
Recommendations to others considering the product:
You need to be connected by VPN for you to get support if you are out of the office.
Easy remote access to any computer in the company
What do you like best about the product?
I like that you can remotely access any computer in the company when you need to give them technical assistance.
What do you dislike about the product?
I don't like that Desktop Central logs you out after only a few minutes so you have to log back in.
What problems is the product solving and how is that benefiting you?
We use Desktop Central so we can log in to anyone's computer in the company. This saves having to walk to someone's desk, and perch awkwardly next to them.
Recommendations to others considering the product:
Keep reloading the page every few minutes, and it will stop you from being logged out automatically. It logs you out because of a lack of activity.
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