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Reviews from AWS customer

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External reviews are not included in the AWS star rating for the product.


    Research

BEST IN INDUSTRY

  • September 26, 2024
  • Review provided by G2

What do you like best about the product?
The customer service which I received during a crucial time
What do you dislike about the product?
There is nothing there. So far, happy with the product.
What problems is the product solving and how is that benefiting you?
To comply with the overall part, my work is becoming easier.


    William C.

Easy to use and learn

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
The most useful thing about ManageEngine Endpoint Central is that I can manage my Endpoints from anywhere I have internet connection so I am not tied to a physical location and I do not have to use a slow VPN either. There is even an app for my phone. I use Endpoint Central everyday to support our customers. Deploying the agent via a GPO in Active Directory makes it very easy to deploy. Customer support is as easy as clicking the chat with support button in the console. Endpoint central works great on our mixed Apple and Microsoft network of devices.
What do you dislike about the product?
The least helpful thing about ManageEngine Endpoint Central is that our entire company does not use it.
What problems is the product solving and how is that benefiting you?
ManageEngine makes it possible to manage devices without having to be at the device.


    Usman M.

Efficient and Reliable IT Management Solution

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
User-Friendly Interface and Reliable Performance
What do you dislike about the product?
Nothing to dislike to be honest. Everything is great.
What problems is the product solving and how is that benefiting you?
It allows for the centralized management of all endpoints across the organization, including desktops, laptops, mobile devices, and servers. This centralization streamlines administration tasks such as software deployment, patch management, and configuration updates.


    Computer Software

Best MDM Software

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
Enables remote troubleshooting and support for endpoints and Manages and secures corporate-owned and BYOD (Bring Your Own Device) mobile devices.
What do you dislike about the product?
New users may face a steep learning curve as they familiarize themselves with the tool's various features and functionalities.
What problems is the product solving and how is that benefiting you?
Remote control: Troubleshooting issues on remote endpoints can be challenging. Endpoint Central's remote control feature allows IT staff to access and manage endpoints remotely, reducing downtime and improving response times.


    Dayabaran S.

Easy to use

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
Automatic patch update, Remote Control, Remote Shutdown, Browser Security & Inventory
What do you dislike about the product?
The build update method is little bit complcate
What problems is the product solving and how is that benefiting you?
Automatically update the required patches


    Sheetal P.

Endpoint Central- Our go to solution

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
With Endpoint Central we can easily manage and secure not only endpoints but also our server. Also, through the single console we feaquently used it to perform many operations like deployement of software, run any script , patching of system, manage the license of software and so on. I must say it is easy to use and also it makes implementation easier also the support of the software is great.The solution can be easily integarted with our Vulnerability scanner and provide easier visbility.
What do you dislike about the product?
I feel it should also support network level device also so that we can easily check the vulnerability details and also could manage our IP based asset through the console only.Also, they should add a predefined templates for microsoft software deployment also as it is commonly used and can be easily deployed inside custom it manually.
What problems is the product solving and how is that benefiting you?
Manageengine Endpoint Central is helping us to patched our system automatically in bulk by configuring the Automatic Patch Deployement task. Also, now we will be able to deploy the common software to our new users and helps to keep in check the vulnerability of system from single console only.I highly recommend this software as it is much feasible and also easy to use and the pricing is great as compared to other software present in market.


    Kevin M.

Complete Control Software

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
With so many features its hard to say what I like best. However if I had to say something I guess it would be the interface and the fact that all the features are in one area. The fact that you can control every aspect of a computer is awesome. I started with anothewr company recently and have another program whos name I wont mention. However I can't wait to our contract ends which is soon so I can purchase the full version and really get all the great features. I've used Endpoint Central in another company and it just works. They are also still adding features from requests from acutal users, how awesome.
What do you dislike about the product?
Im not sure I have any dislikes, you also get a mobile version for when you are away form a computer.
What problems is the product solving and how is that benefiting you?
First off the patch managemet feature is much better then all the other programs I have used in the past and I have been in IT management for over 30 years.
Its reporting is also very helpful as I cycle pcs to keep them in warranty and its easy with Endpoint Central.


    Information Technology and Services

One stop sloution for multiple things

  • September 09, 2024
  • Review provided by G2

What do you like best about the product?
ManageEngine Endpoint Central, previously known as Desktop Central, is a robust solution for managing endpoints. One of its most impressive features is its comprehensive approach to managing IT assets. It offers a wide range of functions, including Detailed Reporting and Analytics, Software Deployment, Remote Control
What do you dislike about the product?
The remote sharing needs improvement like Bomgar.
What problems is the product solving and how is that benefiting you?
Asset Management, Patch Management


    Nedim S.

Great product

  • September 05, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use. Price/Performance ratio is high.
What do you dislike about the product?
Had some issues with remote connection to clients laptops.
What problems is the product solving and how is that benefiting you?
Manage engine solves controlling clients devices remotely patching, installing/uninstalling software, wiping etc..


    Rushikesh S.

Good tool to manage your hardware inventory and remote management of laptops and all your devices.

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
I am using this tool in my org and it solves many of our problems like troubleshooting the issues our user are facing with their systems. We can install/uninstall any software or block the software which does not support our compliance. The features are good and the support is also urgent. UI is friendly and new bies can understand it quickly. It can also show daily report of our systems, which system was up and down for how much time.
The agent installation is very easy and also support all OS, linux, windows and Mac.
What do you dislike about the product?
The Plans and Addon features. I wanted the laptop formate option but it is only available in UEMS edition plan.
What problems is the product solving and how is that benefiting you?
I am using this tool in my org and it solves many of our problems like troubleshooting the issues our user are facing with their systems. We can install/uninstall any software or block the software which does not support our compliance. The features are good and the support is also urgent.