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Technical Support atention to one ticket reported by Abalon Tecnología y Sistemas. Perfect End
What do you like best about the product?
The easy of use and very complete functionality; very intuitive GUI; Customer Support; Ease of Integration.
What do you dislike about the product?
Nothing. It´s a great tool, very friendly a nd easy ti Integrate to Network Adminnistration.
What problems is the product solving and how is that benefiting you?
Service Pack Update Manager
Easy to manage, user friendly
What do you like best about the product?
Mobile Device Management with ther useful features.
What do you dislike about the product?
Less support, and not professional or not willing to help on technical issue. Less security features. should has more security option for restriction.
What problems is the product solving and how is that benefiting you?
Can manage mobile devieves, easy to enroll etc.
Great Features (patch deployment, remote management, etc.)
What do you like best about the product?
The ability to remotely manage computers, the self service portal (self deployment of applications), and the use of the patch management system (especially the test and deploy features).
What do you dislike about the product?
The only downsides that we have run into, is the support side of things. Historically, it has been difficult to obtain resolutions to our problems when dealing with support.
What problems is the product solving and how is that benefiting you?
It allows to access any node remotely, keep inventory of devices, deploy configurations quicly (different options than AD group policy), deploy patches etc.
Daily Took
What do you like best about the product?
I use this product all day clicking button being a super hero making sure stuff gets done
What do you dislike about the product?
I really don't like UI within other section of the application doesn't seem like those team commuication and the experiince of using a static platform lacking on that part.
What problems is the product solving and how is that benefiting you?
N/A
Lots of Features, Not Very User Friendly
What do you like best about the product?
I like that it's fairly one-stop shop for managing device information, remote control, and software deployments. We use this multiple times a day in our 700+ people organization.
What do you dislike about the product?
The agent often has issues with remote connection especially with our mac agents. Software and patches often don't hit end user devices because the agent isn't properly functioning or the computer is shut down, but you can't tell the difference. Wake on LAN never works and I can't find a way to look at historical results of configuration deployments.
What problems is the product solving and how is that benefiting you?
Being able to remotely manage devices allows us to support staff both in office and in work-from-home scenarios.
360 degree endpoint management
What do you like best about the product?
rapid implementation having chosen the cloud solution
What do you dislike about the product?
slightly fragmented online documentation
What problems is the product solving and how is that benefiting you?
automatic update management, remote control, vulnerability checking, dlp
I feel its a very good product and has LOTS of features.
What do you like best about the product?
Everything from the imaging to the device control and management is very good.
What do you dislike about the product?
Sometimes the menu's are difficult to navigate and some issues with the browser. I fund google works better than Edge in some cases.
What problems is the product solving and how is that benefiting you?
Great remote support tools. If its on the network you can normally use the support features.
The best remote user management system
What do you like best about the product?
First, the user interface is friendly.
There are a lot of options you can do with the Endpoint Central and we are using just a part of it.
User management is super and easy to configure.
Remote and auto installation of application works well.
A variety of reports you can use to deliver to your management.
There are a lot of options you can do with the Endpoint Central and we are using just a part of it.
User management is super and easy to configure.
Remote and auto installation of application works well.
A variety of reports you can use to deliver to your management.
What do you dislike about the product?
Some options maybe difficult to configure if you are not technically good.
It may take some time to have it good configured in your domain.
It may take some time to have it good configured in your domain.
What problems is the product solving and how is that benefiting you?
Remote control of users.
Auto installation on start up.
Mobile management
IT Inventory (hardware and software)
Auto installation on start up.
Mobile management
IT Inventory (hardware and software)
Helpful Resource for an organization
What do you like best about the product?
Managing multiple aspects of your organization's asset at single platform. Multiple features at one place. Easy to implement and good customer support. I use it quite frequently.
What do you dislike about the product?
Not easy to to navigate, enable or disable policies for particular client.
What problems is the product solving and how is that benefiting you?
cENTRALIZED PATCHING OF DEVICES, REMOTE ACCESS TO CLIENT PCs. Assets inventory.
Managing Endpoints with Elegance
What do you like best about the product?
ManageEngine Endpoint Central is valued for its comprehensive endpoint management, offering unified control, robust security features, and efficient asset management.
What do you dislike about the product?
Moderately steep learning curve due to the platform's comprehensive capabilities. Additionally, some users find the interface complexity challenging but these can be over come with trainings.
What problems is the product solving and how is that benefiting you?
ManageEngine Endpoint Central addresses security vulnerabilities, streamlines patch and asset management, ensures compliance, and enables efficient remote troubleshooting. These solutions collectively enhance endpoint security, reduce downtime, and optimize IT operations.
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