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M.E
What do you like best about the product?
I find the config builder to be the best.
What do you dislike about the product?
There is not much I dislike about Manage Engine.
What problems is the product solving and how is that benefiting you?
It is solving a lot of our missing computer patches.
A great tool for the work team!
What do you like best about the product?
The software improve communication between the support team and customers, facilitating the exchange of information and feedback also increase the efficiency and productivity of the support team, reducing waiting and problem resolution times.
We can monitors performance and quality of service, providing reports and statistics on received, resolved and pending requests, and finally it's optimize resources and processes, allowing you to centrally and automatically manage priorities, assignments and ticket notifications.
We can monitors performance and quality of service, providing reports and statistics on received, resolved and pending requests, and finally it's optimize resources and processes, allowing you to centrally and automatically manage priorities, assignments and ticket notifications.
What do you dislike about the product?
Inadequate technical assistance and software updating, which does not guarantee timely and qualified support in case of problems or doubts, and which does not offer new versions or patches to improve performance or correct errors.
What problems is the product solving and how is that benefiting you?
It allows me to log, track and resolve customer support requests, find the computers in easy mode.
kudos to endpoint
What do you like best about the product?
Very convient for work and has all the features an IT organization would require. The asset management and software deployment options are great.
What do you dislike about the product?
There is nothing I dislike so far expect that I have a lot more options I need to search learn more about.
What problems is the product solving and how is that benefiting you?
asset management, software depolyment, remote contol
Easy to use and a great value
What do you like best about the product?
Interface is easy to follow and it is layed out well. You really dont need to read the documents for the basic items. more complex things you should read the best practices and docs.
What do you dislike about the product?
Licensing was confusing to understand . All the options required a consult to make sure you get the right number of seats for what you want. I would like to see a simple model
What problems is the product solving and how is that benefiting you?
Patching and remote control of off site computers. MDM of our phones. We are starting to use the entire suite of products because of the ease of integration. All the products work well when connected.
ME endpoint Central - Central hub to securely manage and support your devices
What do you like best about the product?
Easy AD User Management, Reporting and Automation. The support team is very helpful as well. Easily and securly able to manage all our devices (Laptops and mobile devices) as well as user accounts, all from a web portal.
What do you dislike about the product?
The remote feature must be improved, especially the mobile device one. You have to go to inventory, Directory services and manually sync if you want immediate syncing between AD and 365.
What problems is the product solving and how is that benefiting you?
I am able to manage the devices in our business all from a central web portal from anywhere. I can do patch management for laptops/servers, remote control (For support), Mobile management enables us to see all devices we give out to users and provide support as well as push approved apps, apply policies such as blocking unapproved apps/sites etc. We are able to pull reports for auditing purposes, we can also see where a device is and has been for up to 30 days.
Easy to manage and secured asset
What do you like best about the product?
ManageEngine Endpoint Central is easy to use and user-friendly. I can manage and teach my technician to use it without any difficulties. Compared to other products, Endpoint Central may be reliable and manageable.
What do you dislike about the product?
The downside is maybe need more free training to make sure we can use all the function subscribe. Hence, we will only use partial function only. More information should be fine.
What problems is the product solving and how is that benefiting you?
Secured remote support can be done easily. USB policies and other security that can help us in IT industries. Easy to manage and been more productive since.
I left a message to support team none replied.
What do you like best about the product?
It is a good product, but support is bad
What do you dislike about the product?
Yesterday, I left a message, nobody replied.
What problems is the product solving and how is that benefiting you?
keeping systems safe and secure.
It gives us the control of all our devices
What do you like best about the product?
Total control of all devices , good technical support, constant updates,
Automatic patch updates, inventory of hard and soft.
Automatic patch updates, inventory of hard and soft.
What do you dislike about the product?
The only thing I dislike is to enter the domain password administrator in order to connect Endpoint central to Active directory
What problems is the product solving and how is that benefiting you?
Recovery of endpoints is not an easy process
Patch management is working excellent
What do you like best about the product?
Patcha management and remote assistant its helping a lot
What do you dislike about the product?
For Remote assistant user approva require that need to disable
What problems is the product solving and how is that benefiting you?
NO vulenable till now
Reliable, Trusting, Friendly UI
What do you like best about the product?
Central point where you can manage the patch mangement, software to all your device inside the organization, easy to manage, Quick support with quick solution available any time,
What do you dislike about the product?
Some times the agent is not communicating with central server, you need to restart the client maching to implement the patches, Details reporting in chart bar not available,
What problems is the product solving and how is that benefiting you?
Mostly we taking support for agent communication as the end point sometimes not communicating with server, missing patches if not reflecting on the server, the quick support resolve our issue/qurey with proactive time
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