Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,061 reviews
from
External reviews are not included in the AWS star rating for the product.
Comprehensive Endpoint Management That Simplifies Daily IT Work
What do you like best about the product?
What I like best about Endpoint Central is its patch management. It’s reliable, automated, and makes it easy to keep all endpoints secure. I started with the Professional license and eventually upgraded to Enterprise because the added features especially advanced patching and remote office management. Really made a big difference in day-to-day operations.
What do you dislike about the product?
What I dislike about Endpoint Central is that some parts of the interface can be inconsistent. For example, certain dashboard charts sometimes display odd or mismatched characters, which can be confusing. I also frequently encounter bandwidth limitations in remote offices when I maximize usage for deployments or patching, it affects the whole site so I think I need to plan these configurations before deploying. These aren’t major issues, but they do impact the overall user experience.
What problems is the product solving and how is that benefiting you?
Endpoint Central solves several problems for us, especially around patching, software deployment, and managing remote offices. It centralizes updates, inventory, remote access, and configurations, so we don’t need multiple tools. This saves time, improves security through automated patching, and makes it easier to support users in different locations without going onsite. Overall, it streamlines IT operations and reduces downtime. We also utilize the built-in MDM alongside Microsoft Intune, which is very helpful whenever we run into license limitations. Endpoint Central serves as a solid and reliable alternative in those cases.
Centralized Management and Reliable Performance for Enterprises
What do you like best about the product?
Centralized management makes endpoint administration fast and efficient. Patch deployment, software distribution and remote control work very stable. Dashboard and reporting are clear, intuitive and ideal for enterprise environments.
What do you dislike about the product?
Honestly, I have not experienced a negative aspect so far; the platform operates very reliably and meets all our enterprise needs.
What problems is the product solving and how is that benefiting you?
It streamlines our entire patch management lifecycle by automating detection, testing and deployment, which significantly reduces security risks and saves operational time.
Exceptional Support with Prompt, Detailed Solutions
What do you like best about the product?
What I appreciate most is their timely support, which always provides detailed solutions within the expected timeframe.
Their patch management and vulnerability management which gives you each count for your endpoints.
Their patch management and vulnerability management which gives you each count for your endpoints.
What do you dislike about the product?
Well I don't dislike anything about Manage Engine Endpoint Central
What problems is the product solving and how is that benefiting you?
Patch Management and Vulnerability management which makes your infra secure and safe
Effortless Cross-Platform Management and Updates
What do you like best about the product?
It greatly simplifies the sysadmin's job, both for inventory control and for updating all software, including system updates, on all personal computers and company servers. It works perfectly with Windows, Linux, and Mac, so we will undoubtedly continue to be partners in the future.
We deploy critical software updates daily to enhance cybersecurity
L1 staff can learn other tasks and don't waste time installing trivial software.
We deploy critical software updates daily to enhance cybersecurity
L1 staff can learn other tasks and don't waste time installing trivial software.
What do you dislike about the product?
I haven't found any drawbacks yet; when there has been a problem, we've contacted support and it's been resolved quickly.
What problems is the product solving and how is that benefiting you?
It solves the inventory management and software implementation issues directly for users without administrator privileges, and the resulting loss of time on trivial installations.
Excellent Tool for Patch Management and Application Deployment
What do you like best about the product?
I find ManageEngine Endpoint Central incredibly useful, having used it for over a year now. I appreciate the Patch Management feature, which effectively handles both operating system updates and third-party applications, ensuring our company's systems are always up-to-date and secure. The product's remote control functionality is invaluable for managing client computers, providing seamless remote access and support, which is crucial for efficient IT operations. The application deployment and update feature simplifies the installation and maintenance of software across multiple devices, saving considerable time and effort. Additionally, I found the initial setup process to be straightforward, making for an easy integration into our existing IT infrastructure. I’m also impressed with the customer support, who promptly addressed my inquiry about a dedicated application for a company, resolving it in just two days. Overall, ManageEngine Endpoint Central stands out as an excellent tool that significantly enhances my ability to manage and secure company computers effectively.
What do you dislike about the product?
The main challenge I face with ManageEngine Endpoint Central is related to customer support's requirement for complete log information during troubleshooting. Due to our company's strategy, I am often unable to provide full log details and this hinders the support process.
What problems is the product solving and how is that benefiting you?
I use ManageEngine Endpoint Central for patch management, remote control of client computers, installing and updating applications, and managing company computers, making these tasks more efficient and easier.
Efficient Endpoint Management with Robust Features
What do you like best about the product?
I love the ease of use and breadth of features ManageEngine Endpoint Central offers, making it a robust tool for endpoint management. The product is incredibly beneficial for software deployment and patching with its online repository that automatically updates, making the process of maintaining up-to-date software a breeze. The plethora of reporting tools and dashboards allow for detailed oversight, and the ability to decline patches and categorize software adds a layer of customization that I find invaluable. This tool makes managing both Mac and Windows devices significantly easier, which was a pleasant surprise after initially adopting it for MDM of Mac devices. Its straightforward initial setup also deserves praise. Ultimately, the seamless management capabilities and comprehensive feature set of ManageEngine Endpoint Central make it an indispensable asset in my toolkit, and I would wholeheartedly recommend it to colleagues, as evidenced by my high likelihood of recommending it with a score of 10.
What do you dislike about the product?
I find the remote PowerShell feature not fully interactive, which limits functionality in terms of auto-completing commands and using the up arrow to access recent commands. This causes me to manually copy and paste commands or check them on a local computer before executing them remotely.
What problems is the product solving and how is that benefiting you?
I find ManageEngine Endpoint Central simplifies endpoint management, making patching, software deployment, and system management easy. The automatic updates and extensive reporting tools reduce the effort of maintaining up-to-date software, enhancing our operational efficiency.
Efficient Patch Management with Minor macOS Annoyance
What do you like best about the product?
I greatly appreciate the automatic patch management solution provided by ManageEngine Endpoint Central, allowing us to efficiently address security vulnerabilities by pushing patches for both OS and third-party applications. The ease of setting up ManageEngine Endpoint Central stands out with its super easy and plug-n-play nature, which significantly reduces the hassle during implementation. Additionally, the support team is consistently helpful, enhancing our overall experience by providing reliable assistance whenever needed. These aspects collectively contribute to a robust and effective IT management solution that aligns well with our organizational needs.
What do you dislike about the product?
I find it frustrating that for macOS agents of ManageEngine Endpoint Central, we continuously have to reinstall the agent whenever macOS has an update. This issue arises because the agent on the device stops communicating with ManageEngine, necessitating a reinstallation to re-establish connections. This problem disrupts the workflow and requires additional effort from my IT team to maintain functionality.
What problems is the product solving and how is that benefiting you?
I use ManageEngine Endpoint Central for automatic patch management, solving security vulnerabilities and allowing remote troubleshooting, enhancing our IT support capabilities and ensuring devices are updated securely.
Effortless Device Management, Detailed report and Outstanding Support
What do you like best about the product?
ManageEngine Endpoint Central provides us with an excellent platform for managing all our devices (over 1,230), ranging from Mac to Windows, iOS, and Linux. The Licensing is easy to patch to our server once we have the .xml file. The Patch management automation and software deployment save our team a lot of time. The Dashboard provides a clear overview of all our system health and SecOps compliance reports, making it easier to audit during our weekly meetings. The integration was so easy that even our interns can deploy and implement it. ManageEngine simplifies our patching, vulnerability, and security compliance concerns. Lastly, the ManageEngine support team was excellent. They are very professional, expert, and helpful
What do you dislike about the product?
The Endpoint Platform is powerful, and if you're a first-time user, especially in a larger environment with no prior knowledge, the initial setup can be a bit challenging. Sometimes, if you are not aware of the settings, some updates or feature updates require a restart, which can disrupt your operations, or your senior leaders may come after you. The ease of implementation is excellent. However, be aware of and read everything thoroughly before implementing it. This is not dislike or hate for the product, but more feedback based on my experience
What problems is the product solving and how is that benefiting you?
ManageEngine simplified all our Endpoint devices for patching, software deployment, and asset monitoring. That's why we are still using these tools instead of M-Intune. There are issues, especially on macOS and Linux devices, when using opponent tools. They required an additional third party to work on the devices, which took a significant amount of effort and time.
MDM, Bitlocker, and Patch Management Made Our Work Effortless
What do you like best about the product?
The MDM, Bitlocker Management and Patch management made our work ease.
What do you dislike about the product?
Sometimes the remote control is not happening properly.
What problems is the product solving and how is that benefiting you?
Most of the things are handled without any user intervention
All-in-One Tool for Simplified Endpoint Administration
What do you like best about the product?
ManageEngine Endpoint Central provides a comprehensive set of tools to manage and secure all endpoints from a single console. As an administrator, I really value its automated patch management, remote troubleshooting, and software deployment features. The dashboard is well-organized and provides clear visibility of devices across different locations. Integrations with Active Directory and other ManageEngine tools make it easier to streamline operations. It’s especially useful for enforcing security policies and keeping systems compliant without much manual effort.
What do you dislike about the product?
While the platform is powerful, the interface can sometimes feel a bit dated, and initial setup can be time-consuming. Some reports take longer to load when managing a large number of endpoints. Also, certain advanced configurations (like custom scripts and automation templates) could be made more intuitive for quicker deployment.
What problems is the product solving and how is that benefiting you?
ManageEngine Endpoint Central helps us manage all our company devices from one place. It saves time by automating patch updates, software installs, and remote troubleshooting. We no longer have to do manual updates on each machine, and it’s much easier to keep everything secure and up to date.
showing 61 - 70