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Managing comapany's assets
What do you like best about the product?
It helps you to accomplish lots of different management tasks inside your infrastructure, including patching, inventory, seucirty, and remote assistance. In addition the support is very effective.
What do you dislike about the product?
It has some major bugs that affect the overall usability of the product and lacks some basic functionality. For example, it would be very useful to be able to track the percentage of completion of a deplyed configuration, instead of just seeing "yet to apply"
What problems is the product solving and how is that benefiting you?
It helps me easily manage complex infrastructure by centralizing and automating the management of daily activities.
Solid system for remote device management
What do you like best about the product?
Remote connection for screensharing and remote command prompt access.
What do you dislike about the product?
The interface can be clunky at times but has improved over the years.
What problems is the product solving and how is that benefiting you?
We use it primarily for remote access to troubleshoot issues in field computers. It allows admin level access unlike Quick Assist.
Great insight into the endpoint environment
What do you like best about the product?
We get great information on the software and systems in our environment. It is also a great tool to install, uninstall software in a centralized fashion. Great inisght into the software environment.
What do you dislike about the product?
The agent isn't as stable as we would like. Connectivity and access to remote control is great but we have certain circumstances where the agent is that usable. We would also like to see an easy way to globally search our environment for specific files.
What problems is the product solving and how is that benefiting you?
Detailed information about software in our endpoint environment as well as great tools to automate software installs, updates, and uninstalls. The self service portal is also a great way to do stand alone install.s
Infrastructure Engineer
What do you like best about the product?
Easy & logical. Seems to work well. Easy to update.
What do you dislike about the product?
Sometimes hard to understand helpline. Agent stops installing sometimes
What problems is the product solving and how is that benefiting you?
Easy to connect to users.
Awsome platform to manage endponits
What do you like best about the product?
Patch management, remote control, inventory, etc. which is helping me very much to manage end point devices. More over its repoting features are fantastic.
What do you dislike about the product?
ypu guys should provide OS deployment as free with our enterprise edition.
What problems is the product solving and how is that benefiting you?
Mainly inventory management and patch management which reduces my efforts and time to manage endpoints
Complete Endpoint Mgmt Solution
What do you like best about the product?
Solid Endpoint Management, Able to push a configuration, and software is really helpful
What do you dislike about the product?
The patches are released very often. The patch process seems to be outdated and can be made better
What problems is the product solving and how is that benefiting you?
Having the ability to remote access the endpoints, t-shoot remotely, configure remotely and good reporting.
Great Product!
What do you like best about the product?
Easy to configure, maintain, and administer your business endpoints.
What do you dislike about the product?
Overall I am satisfied with the product.
What problems is the product solving and how is that benefiting you?
It is great at patching my systems, allowing me to remote in and troubleshoot client computers, and allowing my team to connect to remote devices.
Endpoint Management Tool
What do you like best about the product?
IT is a proper Endpoint Management Tool with Patch Management, Application Control, Browser Control, Device Management, Software Deployment, OS Deployment, Mobile Device Management
What do you dislike about the product?
very detailed software, people need to be trained properly to use the product
What problems is the product solving and how is that benefiting you?
Patch Management, Software Deployment, Vulnerability Testing, Patch Scan, System Scan, Mobile Device Management, OS deployment, Browser security, Application control, grey white and black listing of applications, Asset discovery.
A great deal for managing all endpoints without any trouble
What do you like best about the product?
Its easy to manage and deploy. Best is the pricing part and the features they are covering that pricing.
What do you dislike about the product?
Some of the security key aspects missing in security edition like website filtering with categories, Antivirus definition, Advanced Insider threat detection.
What problems is the product solving and how is that benefiting you?
It simplified many of the aspects like Patch management, vulnerability management etc. Bitlocker and others are addon i believe. Report generation are easy.
Extremely intuitive
What do you like best about the product?
The control of all the company's assets
What do you dislike about the product?
Translation of the pages by the translation function
What problems is the product solving and how is that benefiting you?
The control and security of assets
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