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Reviews from AWS customer

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1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    Food Production

Complete solution for Endpoint Management

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
It has lots of features, is stable, support is always willing to help and answers quickly, price is competitive. Patching is easy, the remote control works well, security dashboard is handy.
What do you dislike about the product?
Sometimes it is hard to find a needed feature due to the many functions it can manage. Sometimes, it is not easy to operate the various menus. Some features might be easier to use.
What problems is the product solving and how is that benefiting you?
Patching devices is way easier than manually doing it to hundreds of computers. Inventory is easy to consult. A remote connection to assist users is great. We have more free time to work on projects instead caring of our endpoint manually.


    Nancy R.

ManageEngine products are amazing!!

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Endpoint central provides that single portal for all desktop support needs.
What do you dislike about the product?
There is a lot to learn, and multiple steps to create packages, etc....but once you do it, its perfect.
What problems is the product solving and how is that benefiting you?
Gathering an inventory for each computer .....that is a feat in itself! love this product


    Construction

ME Its decent

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
easily manageable on ios
the system is easy and can be used collabrativley fro WIndowes, iOS and Android
What do you dislike about the product?
Ther time out is a joke the settings barley work
What problems is the product solving and how is that benefiting you?
able to ensure our devices are up to date


    Abhishek S.

Good product for Patch Mgmt. and Software deployments

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
Easy Patching, software deployment. There are other useful tools such as remote access etc. which makes it easy to manage deployed laptops.
What do you dislike about the product?
A little complex user interface. Could be simplified.
What problems is the product solving and how is that benefiting you?
Patch mgmt., inventory mgmt., End point mgmt.


    John R.

Very easy and friendly to use, it is the best help desk environment I have ever used.

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
I like the layout and the colours and once you know how to use it is very impressive.
What do you dislike about the product?
Sometimes it takes too long to push out the configuration, I would like to have more control especially if I need to push an update to client immideately.
What problems is the product solving and how is that benefiting you?
Patch Management on every Tuesday we wait for the latest patches, monitoring of users accounts, remote desktop connection is easy, taking control of our environment is so important and ManageEngine Endpoint Central helps us to achieve this.


    Computer & Network Security

Great Product, Great Support

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
It's a huge software and anything you have in mind to do when it comes to managing computers. Manage Engine have you covered.
What do you dislike about the product?
It's SUPER expensive! Although it does a lot, the company makes sure to get there money's worth.
What problems is the product solving and how is that benefiting you?
Patching, Mobile Management was a huge problem, not anymore.


    Government Administration

Easy, fast to deply, a true swiss knife on helpdesk and centraliezed updates

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
helpdesk, update. install and uninstall software on client machines
What do you dislike about the product?
in my case it's the linux integration, because i don't need it. Other thing is the inventory
What problems is the product solving and how is that benefiting you?
The time consuming on update clients, and helpdesk on them.
Can do almost everything from the console


    Chemicals

I'm using this software for around 2 years, and the software has many bugs.

  • July 09, 2023
  • Review provided by G2

What do you like best about the product?
I think Patch management future it work for me.
What do you dislike about the product?
When i manage endpoint, I found many slow and error or bug many times.
What problems is the product solving and how is that benefiting you?
When have new patch, I think it easy to patched.


    Charles P.

Endpoint Central bang for the buck

  • July 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, quick support, and works reasonably well for managing endpoints across our organization at its price point.
What do you dislike about the product?
Being a primarily Windows shop, we see issues with our single Mac endpoint not reporting correctly. Not sure if this is an issue with Endpoint Central or configuration on the MacOS; it has not been a significant enough issue to open a support ticket.
What problems is the product solving and how is that benefiting you?
Centralized management, patching, software management, imaging and updating of endpoints require a less interactive approach for our support team, especially with 1/3 of our workforce working remotely; which saves time and money.


    Brian B.

Comprehensive, Intuitive, Robust

  • July 07, 2023
  • Review provided by G2

What do you like best about the product?
ManageEngine Endpoint Central is an outstanding endpoint management solution that combines a comprehensive feature set, user-friendly interface, robust security measures, and excellent support. It has significantly improved our endpoint management capabilities and enhanced the overall security of our organization. I highly recommend ManageEngine Endpoint Central to any company looking for an efficient and reliable solution for their endpoint management needs.
What do you dislike about the product?
The software can have a slight impact on the performance of the endpoints, especially during resource-intensive tasks like scanning or deploying updates. While the impact is generally minimal, it is worth considering for organizations with older or less powerful hardware.
What problems is the product solving and how is that benefiting you?
Overall, ManageEngine Endpoint Central solves the challenges of scattered management, inefficient processes, security risks, and compliance gaps in endpoint management. By consolidating and streamlining endpoint management tasks, organizations benefit from improved operational efficiency, enhanced security, reduced downtime, and better control over their IT infrastructure.