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Reviews from AWS customer

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External reviews

1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    Law Practice

Great management software

  • July 02, 2023
  • Review provided by G2

What do you like best about the product?
System misconfiguration is so helpful to find vulnerabilities.
What do you dislike about the product?
I can't think of anything I dislike about the software
What problems is the product solving and how is that benefiting you?
Managing 3rd party software patches is the biggest benefit but I have also stopped using WSUS since it is so much easier to manage in one place with EPC.


    Electrical/Electronic Manufacturing

Excellent user and team manager

  • June 30, 2023
  • Review provided by G2

What do you like best about the product?
The best thing is the centralized attention that can be provided through the tool to both users and teams.
What do you dislike about the product?
Having to update agents on computers with each update
What problems is the product solving and how is that benefiting you?
It helps me keep my equipment up to date and quickly connect to workstations to deal with incidents


    Steven D.

Manage Engine Patch managment takes the mystery out of windows updates.

  • June 30, 2023
  • Review provided by G2

What do you like best about the product?
The system is very easy to use. Once a week over coffee I do some clicking to approve and push out updates that were not automatic. I can easily sort machines by the number of missing updates and deploy those items.
What do you dislike about the product?
I do not have any negative observations of the system.
What problems is the product solving and how is that benefiting you?
The built-in Windows update system is very flawed. Machines frequently did not install updates, and even when they did, you have no way of knowing. With 79 desktops, this was a constant concern. With Manage Engine, I know for sure what was installed and when. All matching update statuses are on a single screen.


    Martin M.

Endpoint Central Patch management

  • June 30, 2023
  • Review provided by G2

What do you like best about the product?
Patch management is one of the modules that has effectively boosted our security performance and productivity, which supports Windows, Mac, Linux, and Third Party Applications.
What do you dislike about the product?
ADDONs like DLP are not fully functioning well which don't deliver the full expectation and standards as expected from high-end software and only support outlook
What problems is the product solving and how is that benefiting you?
Path Management has helped us to protect our data, optimize system functionality, comply with regulations, and mitigate risks associated with outdated software.


    RAUL C.

ManageEngine Endpoint Central is a powerful tool

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
ManageEngine Endpoint Central is a powerful tool I use to manage my endpoint devices. This software has become an indispensable part of my job as an IT administrator. I like the intuitive design best about ManageEngine Endpoint Central. It makes it easy for me to find what I need quickly, so that I can return to the task. Furthermore, the ability to automate specific tasks with its policy-based management system makes it even more efficient and time-saving.

I also appreciate that ManageEngine Endpoint Central offers comprehensive security features such as malware protection, real-time scanning and automatic updates for all connected devices ensuring they are always up-to-date with the latest security patches and fixes.
What do you dislike about the product?
I have been using ManageEngine Endpoint Central for nearly a year now, and although it has some great features, there are still some aspects of it that I’m not too fond of. One of the main things I dislike about this application is its lack of customization options. It has a very basic user interface that can’t be changed in any way, making life difficult when trying to get used to the layout. Also, the software requires numerous updates and bug fixes which can take up a lot of time and cause even more confusion while trying to figure out how to use the program correctly.
What problems is the product solving and how is that benefiting you?
ManageEngine Endpoint Central solves many problems and benefits me as an IT professional and administrator. The tool allows me to effectively manage endpoints from a single centralized location, greatly enhancing my ability to promptly address system changes and threats.

Endpoint Central offers comprehensive solutions that simplify my role. It enables me to efficiently deploy applications and patches, ensuring that the latest software updates are seamlessly distributed across multiple systems. This automated patch deployment capability saves time and reduces the need for labor-intensive manual processes.

Another significant advantage of using Endpoint Central is its asset tracking feature. This feature allows me to effortlessly monitor and manage hardware assets and licensing information without physically visiting each device. Endpoint Central simplifies the task of tracking and maintaining accurate records by providing a centralized view of the hardware inventory.


    Vimal S.

It is very userful deploying software and patch management and inventory for enterprise company.

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Patch Management and Software deployement module
What do you dislike about the product?
OS Deployment module is not working as requirement
What problems is the product solving and how is that benefiting you?
Not able to OS deployment


    Entertainment

Manage Engine is great for our smaller enterprise needs!

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
It's a great system with tons of gems in it, from WOL to OS deployment to system patching and then some...and then some... it's a great tool. With our users working from home these days we thrive on the ability to administer things remotely (and out of sight). Also, deploying patches via the self-service portal is fantastic!
What do you dislike about the product?
The GUI is a bit clunky and having video tutorials (video tutorials that are more recent than the ones I have found, anyway) would be a godsend. I spent a good amount of time figuring out OS deployment where a video would have saved a ton of time.
What problems is the product solving and how is that benefiting you?
It keeps track of the missing updates/patches on every machine, which we just cannot do manually as it would waste too much time on both sides. With the machines going to a datacenter being able to patch, clone, image, etc is huge.


    Insurance

Great remote control tool with lots of additional add-on features

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use. The interface is intuitive and it allows a quick and easy computer search from the main screen. They continue to add new features including patch management for various operating systems, OS deployment, USB control, DLP control, etc.
What do you dislike about the product?
Minor cosmetic issues. If the user is controlling the mouse, you cannot see it moving in the remote window. Some pop-up messages only display on the user's machine and not in the remote window, but that can be a limitation of Windows.
What problems is the product solving and how is that benefiting you?
Patch management is a nightmare. ManageEngine makes it much more manageable with its centralized control of not only Windows patches but also support for many third party products. Some of their additional features have replaced other products, giving us a single pane of glass to view and manage our endpoints.


    Chris L.

Very useful tool

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
My organization started using ManageEngine Products since 2019 and it has never been the same. We now have an overall picture of our environment with Desktop Central, Data Security Plus, Service Desktop Plus. Looking forward for other tools ManageEngine has to offer.
What do you dislike about the product?
It should have a record of all removed stations from the Inventory. We are using Endpoint Central as the inventory tool and that would be a welcome feature. And the history of the Computer Inventory, such as renames, movement o other domains, etc.
What problems is the product solving and how is that benefiting you?
Doing patch management using Endpoint Central is now a breeze. As administrator, I can now accurately monitor the status of all the stations and servers in our corporate environment.


    Mduduzi M.

ManageEngine Endpoint Central has all its functionality cetralized which makes easier to manage.

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
I am currently using Manage Engine Endpoint Central to manage patch deployment, operating system deployment, and BitLocker management. The system is easy to install and configure and the knowledge base has all the required information in order to successfully configure Manage Engine.
What do you dislike about the product?
Some and not all remarks are clear, especially on failed deployments. It will be much better if the remarks can be detailed it will make it easier for engineers to troubleshoot and find faults.
What problems is the product solving and how is that benefiting you?
The deployment of Software vulnerabilities and Missing Patches is very beneficial to our organization to keep our systems compliant and secure at all times. The deployment of the Operating System is made easy, just capture the different Windows OS versions, Customise the Image, defined the applications that you want to install during the deployment, and join the workstations to the domain. The process is made easy and it is straightforward.