Bloomreach Discovery - Autonomous AI-Powered Ecommerce Search
Bloomreach, Inc.Reviews from AWS customer
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Great and thorough support team
What do you like best about the product?
The support team has been great at resolving my questions and being able to explain and understand my questions in a thorough manner.
What do you dislike about the product?
There is sometime lag between when data shows up in the platform
There are outages
It would be nice to have more US support times
There are outages
It would be nice to have more US support times
What problems is the product solving and how is that benefiting you?
Bloomreach is a good CDP and has helped out with our front end and marketing needs.
Amazing possiblities
What do you like best about the product?
the customizable options for designing and implementing strategies
What do you dislike about the product?
The entire surveys module. Very limited, even in basics like look and feel.
What problems is the product solving and how is that benefiting you?
communication with my customers. highly importante
Great Partner
What do you like best about the product?
Good response time for production issues that are reported.
What do you dislike about the product?
There is an opportunity to communicate better from Bloomreach to TSC when there is an issue on the Bloomreach side. TSC has to report the issue, but if it is caused by an issue on the Bloomreach side pro-active communication is helpful.
What problems is the product solving and how is that benefiting you?
More robust search capabilities for the website.
Quick and easy way to index and retrieve any content or data
What do you like best about the product?
Content Management System is outstanding, super effective way to host the content on live website
Similarly Bloomreach Search system is very easy to index the data and retrieve the data.
Similarly Bloomreach Search system is very easy to index the data and retrieve the data.
What do you dislike about the product?
Facet and Filtering can be further simplified on Bloom reach search, We should be able to aggregate at inorder most JSON format too.
What problems is the product solving and how is that benefiting you?
We are able to leverage most of the features on Bloomreach Tool and address our ecommerce website requirements,
Bloomreach has transformed engagement with our users.
What do you like best about the product?
The ease of the scenarios, and the ability to use data segmentation to manipulate campaigns and also the use of weblayers to reach new audiences on our website.
What do you dislike about the product?
Custom row element can not be a straightforward process at times. The email set up can also be fiddly - the campaign does not automatically save, so if the page refreshes, all your work is lost. An auto save function would be appreciated.
What problems is the product solving and how is that benefiting you?
- Engaging with our current database via data segmentation
- Reaching new audiences via weblayers
- Automation of campaigns
- Reaching new audiences via weblayers
- Automation of campaigns
Excellent platform
What do you like best about the product?
Its user interface is easy to navigate. It is well laid out with a simple but effective design.
What do you dislike about the product?
If i had to cirisices, nothing. Bloomreach is very simple and effective to use.
What problems is the product solving and how is that benefiting you?
Attribution, data colllection, budgeting, crm.
Best software for Digital commerce
What do you like best about the product?
Bloomreach has simple yet clever and intuitive interface, which is very user-friendly and easy to navigate. It allows you to create your customer database, and engage with them as per your specific needs.
What do you dislike about the product?
The tool can feel overwhelming initially, so make sure you allow yourself enough time to familiarize yourself with it. Try one of the Bloomreach Crash courses - they really helped me get started!
What problems is the product solving and how is that benefiting you?
We are using the part of Bloomreach which is called Exponea - we use it for one-to-many communication with our clients - sending newsletters, campaigns, evaluating its results.
Powerful automation of personalized client communication and marketing analytics
What do you like best about the product?
The data integration options and client communication personalization and automation are the main features of Bloomreach for us. They allowed us to automatically send tens of thousands of personalized emails, SMSes and push notifications to our clients, drastically decreasing the need for manual work.
What do you dislike about the product?
There are limitations with the analytics features regarding complicated and cross-event analyses. Moreover, a bug causes merging of customers with different hard ids.
What problems is the product solving and how is that benefiting you?
Bloomreach enables us to filter customers based on complicated criteria, perform on-the-go analyses, and run dashboards with live data. As a result, we can make informed decisions and have on-demand data insights.
I like Bloomreach (formerly Exponea) for its powerful analytics and easy-to-use interface.
What do you like best about the product?
I'm really impressed with Bloomreach Engagement. The logic is easy to understand and the user-friendly UI/UX makes it really simple to use. What I really like is that it allows you to combine multiple data sources and apply logical operations to them. It opens up limitless possibilities for campaigns and analytics.
What do you dislike about the product?
Getting onboarded to Exponea can be a bit of a challenge. It takes time to get a grip on tracked events and attributes and how they work within the platform. I think the Academy course should be free of charge.
What problems is the product solving and how is that benefiting you?
I'm impressed with how Exponea easily combines different modules to create a powerful synergistic workflow for businesses. It's amazing how quickly campaigns can be created and user behavior evaluated.
Happy customer using Bloomreach
What do you like best about the product?
The usability of the system and possibilities for the future.
What do you dislike about the product?
Currently no dislikes for the Bloomreach DXP, might happen in the future :).
What problems is the product solving and how is that benefiting you?
Bloomreach is helping us to display our products online in a proper way and the DXP fits in our digital roadmap for the future.
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