Sold by: Bloomreach, Inc.
Deployed on AWS
Bloomreach Discovery is an AI-native search, merchandising, and recommendations engine purpose-built for ecommerce. It autonomously delivers relevant, revenue-driving experiences that lift RPV - no manual tuning, no guesswork.
4.6
Overview
Bloomreach Discovery transforms ecommerce growth by unifying AI-powered search, merchandising, and personalization into one platform. Powered by Loomi, our AI engine, it replaces rules-based guesswork with autonomous, self-learning algorithms that adapt in real time - improving discoverability, engagement, and RPV. Discovery personalizes every interaction using customer behavior, product data, and real-time context to rank and recommend the right products, automatically. Trusted by 1,400+ brands, Bloomreach Discovery handles complex queries, scales across catalogs, and delivers faster time to value. Whether you're optimizing long-tail search, guiding hesitant shoppers, or eliminating manual work for merchandisers, Discovery turns search from a utility into an AI-native revenue engine.
Highlights
- AI-native discovery built for ecommerce: autonomously optimizes every query, personalizes every experience, and drives 20%+ RPV gains - no manual tuning required.
Details
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Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Tier 1 | Annual Subscription. Pricing is based on an analysis of your site. | $1.00 |
Tier 5 | Annual Subscription. Pricing is based on an analysis of your site. | $1.00 |
Tier 10 | Annual Subscription. Pricing is based on an analysis of your site. | $1.00 |
Vendor refund policy
Bloomreach believes that partnership and ensuring full customer satisfaction is important. Please let us know what kind of refund policy is important to you during commercial discussions and we'll do our best to work around it.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support Email: support@bloomreach.com , Support Portal: support.bloomreach.com, Standard Support Hours: 24/7 global support coverage, with priority escalation for critical issues
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Axultan A.
Seamless Marketing Automation with Outstanding Personalization
Reviewed on Mar 27, 2026
Review provided by G2
What do you like best about the product?
I like how Bloomreach combines data, which helps me tackle data silos. It's a great personalization tool that allows me to understand what customers are doing and use that information to show more relevant content at the right time. The initial setup was very smooth.
What do you dislike about the product?
I find there needs to be more clarity when it comes to Loomi AI as it's not very clear, but I understand it's quite a new feature.
What problems is the product solving and how is that benefiting you?
I use Bloomreach for marketing automation. It helps solve data silos by combining data, allowing me to understand customer behavior and show more relevant content at the right time. It's a great personalization tool.
Fränze S.
Intuitive CRM with Exceptional Customer Service
Reviewed on Mar 24, 2026
Review provided by G2
What do you like best about the product?
I use Bloomreach for CRM & Segmentation in external marketing. I love the exceptional customer service and the intuitive UI. They also release new features constantly, which I really appreciate. Even though the initial setup wasn't easy, the outstanding support we received was really helpful.
What do you dislike about the product?
Reporting can be quite complicated.
What problems is the product solving and how is that benefiting you?
I use Bloomreach for CRM and segmentation, allowing us to communicate with members and customers effectively, and stay relevant to potential customers.
Consumer Goods
Strong A/B Testing and Easy Drag-and-Drop Merchandising
Reviewed on Mar 23, 2026
Review provided by G2
What do you like best about the product?
Strong A/B testing capabilities, plus easy merchandising with drag-and-drop tools and flexible product-attribute rules.
What do you dislike about the product?
I’d like the ability to run A/B tests by audience, with more control over how traffic is split between variations.
What problems is the product solving and how is that benefiting you?
Global rules make it easier to manage inventory availability across all search, category pages, and recommendations.
Beatrice B.
Efficient Brand Tracking with User-Friendly Interface
Reviewed on Mar 20, 2026
Review provided by G2
What do you like best about the product?
I like Bloomreach for its nice, clean layout, which makes it easy to navigate. The data is easy to read, allowing me to retrieve information fast and efficiently. The initial setup of Bloomreach was also very easy.
What do you dislike about the product?
I would like an information tab on the navigation tools/columns. It would support learning how to use the platform better without the help of another colleague.
What problems is the product solving and how is that benefiting you?
I use Bloomreach for brand tracking, sharing sales data, and brand analytics. The clean layout and easy navigation let me retrieve information quickly and efficiently.
Kyle D.
Versatile and Comprehensive, Yet Challenging to Master
Reviewed on Mar 19, 2026
Review provided by G2
What do you like best about the product?
I like the range and versatility of Bloomreach. It enables us to really dive deep into the data and create unique personalization and segments for our customers in a way we didn't have access to in the past. I also enjoy the scenario aspect of their engagement platform, as it allows us to automate some of our marketing processes and streamline the personalization process. This helps save my team time by letting the marketing happen autonomously. The versatility aspect lets us carve up data in many different ways, which allows us to ask questions we didn't have the ability to with other systems.
What do you dislike about the product?
Because of the versatility of the tool, it can be a little challenging to ramp up with. They have a good academy course, but even that can be a little bit more IT-oriented. So helping business leaders understand some of those nuances, and transitioning to the reporting and analysis work to feel confident faster would be great.
What problems is the product solving and how is that benefiting you?
I use Bloomreach to personalize the consumer experience, helping customers find products quickly, automate marketing communications, and streamline reporting processes. It saves my team time, enabling autonomous marketing and deep data exploration.