Bloomreach Discovery - Autonomous AI-Powered Ecommerce Search
Bloomreach, Inc.Reviews from AWS customer
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Bloomreach is the best mailing tool
What do you like best about the product?
I like user-friendly interface. Also i like i can make realy detail reporting of our campaings in one tool and share with other colleagues.
What do you dislike about the product?
There is nothing i dislekes on Bloomreach
What problems is the product solving and how is that benefiting you?
Email communication with our customers and performance of our eshop. Also we use fot customers data.
Simple UI, easy to use
What do you like best about the product?
Easy to build customer journeys and analisys afterwards
What do you dislike about the product?
There is nothing I dislike or find inconvenient.
What problems is the product solving and how is that benefiting you?
Solves issues with collecting and managing customer data, and thanks to that we can target the right customers
A very complete customer engagement platform
What do you like best about the product?
The customer service and support, the versatility of the tools and features included, the possibility to personnalize your customers' journey, and the precise reporting that it allows
What do you dislike about the product?
The lack of a no-code AMP option when designing emails can be limiting, but it can be circumvented by the use of both emails, weblayers and in-app messages. Hopefully it will be a futture addition to the email designer.
What problems is the product solving and how is that benefiting you?
Bloomreach provides us with a very intuitive engagement platform that covers our needs in terms of CDP, ESP and marketing automation, with the added benefits of web personalization
Sometimes a bit slow support, but platform is good
What do you like best about the product?
More instruction of tech detailes for simple person
What do you dislike about the product?
Slow imports that can take an hour for send sms
What problems is the product solving and how is that benefiting you?
all analitics that save a lot time
Great Platform
What do you like best about the product?
The ability to do identity resolution fast and easily. The setup is also straightforward.
What do you dislike about the product?
A little limiting on the relational data tables and functionality
What problems is the product solving and how is that benefiting you?
Identity resolution having multiple identity points, online and offline
Exponea is good tool, but the company doesn't have the best pro client orientation development.
What do you like best about the product?
Speed, cloud-based, app UX, organization of app
What do you dislike about the product?
Missing some useful features, that would be handy for day to day work
What problems is the product solving and how is that benefiting you?
web tracking, web personalization
I use exponea for creating audiences, email campaigns, recommendations and sending pushes.
What do you like best about the product?
eeasy targeting, making scenarios, assets, etc
What do you dislike about the product?
Reporting - not able to use 2 diff events
What problems is the product solving and how is that benefiting you?
To communicate more effective
Fintech user review
What do you like best about the product?
- Clear and transparent dashboards.
- Possible to customize different report templates.
- Visualization tools.
- Possible to customize different report templates.
- Visualization tools.
What do you dislike about the product?
Nothing really, I do enjoy using Bloomreach but I would like to learn more about the possibility to export data from dashboards to xls or other data processing tools.
What problems is the product solving and how is that benefiting you?
I need to have a management overview of activities in my domain and Bloomreach delivers this functionality clearly.
I have been working with Bloomreach even before it became Bloomreach (it used to be called Exponea)
What do you like best about the product?
It is easy to use but difficult to master. Unlike other, cheaper alternatives, here you can/must do everything on your own (reports, segmentations, etc). This way it takes you longer to work with it, but you get more control.
What do you dislike about the product?
Usually, it's small stuff, like saving e-mail templates with undefined variables is impossible.
Lately they added in a new update, that when you clone campaigns across workspaces, it switches all settings to default. I did not find it in any documentation and our campaigns ran for two months with incorrect tracking data.
Lately they added in a new update, that when you clone campaigns across workspaces, it switches all settings to default. I did not find it in any documentation and our campaigns ran for two months with incorrect tracking data.
What problems is the product solving and how is that benefiting you?
Mostly CRM, we send direct mail, e-mail, push notifications etc. We also use weblayers and experiments, but for these we hire an external company. By having it all underneath one program, we can better optimise and plan future campaigns.
The best marketing tool in the world.
What do you like best about the product?
I really like working with Bloomreach Engagement. It's the heart of marketing. We use one tool for data management and omni-channel communication. I really appreciate their efforts to educate clients through Bloomreach Academy. And their technical support is also very helpful.
What do you dislike about the product?
The surveys function could be improved. That's all I can think of right now. Bloomreach strives to continuously improve and develop its services. They're great!
What problems is the product solving and how is that benefiting you?
Bloomreach Engagement becomes the heart and brain of the marketing department.
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