Bloomreach Discovery - Autonomous AI-Powered Ecommerce Search
Bloomreach, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
762 reviews
from
External reviews are not included in the AWS star rating for the product.
Don't look any further!
What do you like best about the product?
Bloomreach stands out for its exceptional event processing capabilities. The platform's ability to handle millions of events in mere seconds significantly accelerates our team's processes and efficiency. Additionally, the user experience (UX), user interface (UI), and automation features are top-notch, making it incredibly intuitive and easy to use. It’s hard to imagine how they could make it any better. Highly recommended for teams that prioritize speed and seamless functionality.
What do you dislike about the product?
I'd like the ability to customize projects with distinct colors or themes for quick brand identification. Additionally, a trigger to start another scenario would be a great enhancement!
What problems is the product solving and how is that benefiting you?
Fast and efficient automation design, built-in A/B testing, and out-of-the-box analytics reporting. The platform provides comprehensive business insights and intelligent engine recommendations, making it a powerful tool for optimizing performance.
It's aligned with our composable architecture strategy and fit for the purpose .
What do you like best about the product?
it's SaaS offering and performance of API.
What do you dislike about the product?
Platform Observability could have been better.
What problems is the product solving and how is that benefiting you?
It's helping in improved product discovery.
Awesome support
What do you like best about the product?
Quick support, a lot of possibilies with the software
What do you dislike about the product?
Price, thats all I can say againt bloomreach
What problems is the product solving and how is that benefiting you?
CRM, emailing, a/b testing, banners, datamining
Fast, accurate and flexible
What do you like best about the product?
The tool is fast for processing data (real-time for many processes). This speed, combined with an intuitive interface, allows me to easily create great marketing and personalization orchestration on-site, in ads, and for email & SMS.
What do you dislike about the product?
There are some limitations for searchable fields in recommendations that impact my use of this feature, there are ways around it, but additional searchable fields would not hurt. There are also some limitations regarding downloading report data in csv format but nothing of fundamental importance.
What problems is the product solving and how is that benefiting you?
Bloomreach enables us to produce a lot of more sophisticated marketing without needing a lot of staff to support it. It has also improved our personalization of site and email massively (segmented list pages, customer-specific recommendations and activation etc)
Exponea is great tool
What do you like best about the product?
Great work with Expoena tool for marketing automatization.
What do you dislike about the product?
Price for FEE in compare with new platform on market.
What problems is the product solving and how is that benefiting you?
Marketing automatization
Modern search engine with good Dashboard tools
What do you like best about the product?
Bloomreach dashboard is one of its kind in latest search engines; search terms can be boosted or buried based on ranking rules. Renaming left navigation facets is easy. Appreciate their efforts in implementing new features as and when they learn them, and they are helpful to other customers.
What do you dislike about the product?
Have to have an excellent mechanism to display an error message when an index/ingest fails.
What problems is the product solving and how is that benefiting you?
At this point, BR is solving index run time compared to on_Prem search engines. Based on BR Architects' recommendations, there are fewer indexes than on-prem search engines had.
Great Customer Service, Great Platform if correctly embedded in the organisation
What do you like best about the product?
The Possibility to integrate with multiple data sources. It enables self service reporting. You don't need to know programming languages to master it, but you need to understand boolean logic.
What do you dislike about the product?
Data governance and democratisation can be better improved.
What problems is the product solving and how is that benefiting you?
Enablin data democratisation and builds a bridge to the online world
Bloomreach experience
What do you like best about the product?
Bloomreach is enabling us to have a unified customer and product view, we can deliver personalized customer journeys. The predictive and AI models also save us from complex and time consuming BI models development. As a data driven business having such tool is empowering our CRM department and improving our customers experience.
What do you dislike about the product?
As a gaming company, the integration is taking longer than we anticipated, mainly due to the customed made API deployment., but the Bloomreach team has been very hepful and supportive in the process. The platform is so advanced, it takes some time to upskill yourself, especially using Jinja, thankfully Bloomreach offers a few Plug and Play use cases allowing us to drive revenue quickly.
What problems is the product solving and how is that benefiting you?
Bloomreach is enabling us to generate more search revenue and category product adoption. Create an unified customer view, so we can gain insights on user experiences and deliver personalized communication across multiple channels. The RFM segmentation and predictive models allows us to drive engagement and boost our traffic.
Very intuitive and easy to navigate
What do you like best about the product?
The documentations are really helpful when trying to create something new. The platform is really easy to navigate and build various segments. Building of segments and reports are also one of my favourite part.
What do you dislike about the product?
There are multiple ways of doing the same thing which comes from more practice but it can get confusing in the beginning. Documents and live chat are really helpful when getting stuck somewhere.
What problems is the product solving and how is that benefiting you?
It is our customer data platform. Bloomreach helps us to build various segments for our customer base. Building campaigns is another key feature for us. Having entire customer data and campaign data in one platform helps us with reporting efficiently.
So powerful and adaptable that it meets all of our needs.
What do you like best about the product?
Technically, since we began using Bloomreach, nothing can stop us. Due to custom-made events and interfaces, we can reach the appropriate audience with the right message. Assistance facilitates this.
What do you dislike about the product?
I would require improved ways to link with other tools, extract data, and identify the intended audience for each campaign.
What problems is the product solving and how is that benefiting you?
Multiple data sources can help us understand more about our customers, improving our email marketing campaigns. As a result, email quality has improved, the database has expanded, and delivery and click-through rates have improved. The application facilitates the connection between the emails we send and actual product sales.
showing 371 - 380