Bloomreach Discovery - Autonomous AI-Powered Ecommerce Search
Bloomreach, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
745 reviews
from
External reviews are not included in the AWS star rating for the product.
Powerful, presentable and intuitive tool that helps me engage web visitors more.
What do you like best about the product?
The way how easy am I able to launch the campaign and how easy is to get the reliable results.
What do you dislike about the product?
The price is too high for some business purposes :) But it`s possible to agree on the custom pricing.
What problems is the product solving and how is that benefiting you?
I can show and offer my web visitors everything what they are searching for.
Recommendations to others considering the product:
Much more easy for handling than other products on market. Plus, the outputs are very nice by default and does not require your additional effort to tweak the design.
Exponea experience feedback
What do you like best about the product?
I have been working with Exponea since the beginning of 2017. It's a critical tool we use in our business to target specific customer segments, to track and evaluate our emailing performance, to trigger SMS campaigns and much more. Exponea provides into depth capabilities for extracting customer insights that we use in our marketing campaigns and most specifically emailing campaigns. Exponea has lots of capabilities that allow you to extract a wide variety of reports and its integration with our systems provides an easy workflow for us.
One of the most appreciated aspects for us has been the support received from the Exponea contact points. Every time we wanted to try something new, or wanted to find an answer to a problem/question, the support received has been always timely and on point. Thumbs up!
One of the most appreciated aspects for us has been the support received from the Exponea contact points. Every time we wanted to try something new, or wanted to find an answer to a problem/question, the support received has been always timely and on point. Thumbs up!
What do you dislike about the product?
Along the time, we experienced many down times of the tool, so this is an aspect that can be improved. Also, there are several aspects related to the user experience that can improve the time spent on using the tool from our side. In the same time, related to the Exponea emailing capabilities, (the way an email template is built in Exponea) this can improve also.
What problems is the product solving and how is that benefiting you?
We used Exponea especially for the malining campaigns (and here we used the AB testing capabilities, tracking performance, targeting specific customers and extracting specific customers from the tool), for implementing web layers in our website, sending SMS campaigns to our users. For sure we will discover more capabilities that we can use in the near future.
Exponea - perfect marketing tool
What do you like best about the product?
Exponea does a lot of progressive automation, that is more powerful and flexible than other robust tools. It offers a solid mix of usability and functionality. If your goal is to see immediate results in a few weeks, Exponea is a perfect fit. Anyone can build comprehensive scenarios, funnels, workflows, data segments and customize onsite digital notifications without advanced developer skills. The real-time, drag’N’drop style canvas is intuitive for business users to exploit as well.
What do you dislike about the product?
Sometimes it takes some time to get the data you would like to have immediately. Also mobile application with dashboards would be much appreciated.
What problems is the product solving and how is that benefiting you?
Our goals is to improve online experience for our visitors. I work with reports from multiple sources - Exponea makes it easy for me to link them all together, provides me reports that give me better insight I need and the next action I should take. Thanks to evaluation of the campaigns we know who is engaging with our content and who is not, which allows us to focus on the right efforts. To sum up, it has helped us in many ways from advanced segmentation, through creating and executing automated email campaigns to reporting in customized dashboards.
Recommendations to others considering the product:
It is worth considering if you are an organization with urgent needs for series of email solution.
Good experience
What do you like best about the product?
We are a furniture ecommerce and retail company. We started using Exponea a few months ago as our email provider. The emails are easy to create and the dashboards provide valuable metrics. At the top of this, we are able to set up complex automated workflows.
What do you dislike about the product?
Quite difficult at the beginning, but you will get use to the Exponea´s capabilities structure.
What problems is the product solving and how is that benefiting you?
Exponea helped us to complete our existing digital communication. We were approaching customers through traditional media outlets and social media. Thanks to Exponea’s email marketing possibilities we are able to get in touch with our customers in more sophisticated way / with the way they like to be communicated (thanks to A/B testing) or even in the calls to action that they best respond to.
Recommendations to others considering the product:
Invest your time upfront in getting set up successfully. The hardest part starting, but don’t be scared, start trying it out- you really can’t cause any damage in giving the Exponea a try.
User friendly system
What do you like best about the product?
The fact that we can create our own email templates and edit the code immediately. Exponea has also some advaced features that have benefited our company significantly with efficiency in performing routime email sends.
What do you dislike about the product?
The tool is really robust and you need to get to know each other to start achieving the goals.
What problems is the product solving and how is that benefiting you?
Seinding out pesonalizet newsletter campaigns to specific segments of our list an stopped sending out general emails to our entire email list of customers. Exponea is complete solution for web tracking, email marketing and web conversions.
Recommendations to others considering the product:
The support and customer succes managers are good at what they are doing. They came up with specific use cases that worked for us. If there isn´t an immediate and clear solution to a problem, they help figure out a solution until they can make the situation right.
Powerful tool - but put the work in!
What do you like best about the product?
Exponea is user friendly, after the initial training and integration/pilot phase it's easy to create, deploy, test and evaluate campaigns.
The level of care and attention during the pilot phase is fantastic, guiding both myself and the team throughout the whole process.
The level of care and attention during the pilot phase is fantastic, guiding both myself and the team throughout the whole process.
What do you dislike about the product?
A tool like Exponea requires resource investment - the more you put into the tool, the more you get out of it. Although it suits a variety of businesses (both large and small), be prepared to invest a significant amount of time into the tool - but it's worth it!
What problems is the product solving and how is that benefiting you?
With Exponea we have launched an automated consumer lifecycle management program, as well as deployed numerous conversion rate optimization and email strategies to drive real business value.
Breathtaking Tool
What do you like best about the product?
The flexibility of Exponea is suitable for us. Of course, no software is going to enable you to do every single thing your brain can come up with, but Exponea comes pretty close. We are able to gather data through engagement incentives and on site web banners. Having our lead database, emails, surveys, NPS banners and customized dashboards all in one tool enable us to streamline our campaign efficiently.
What do you dislike about the product?
Nothing I can think of. I have nothing to say.
What problems is the product solving and how is that benefiting you?
We are a company with many marketing needs and Exponea is truly a tool that scales to the size of our client’s needs. For us as an agency, we offer our clients variety of solutions and one tool and in this case one tool seems to be a fit for everyone, thanks to its flexibility. We use it mainly for lead generation, newsletter and email programs, web layers, A/b testing and reporting.
Recommendations to others considering the product:
I find the tool to be one of the most intuitive out there. You can set up and send emails within minutes. The way the platform is set up allows you to quickly find what you need and execute non advanced campaigns. Plus support is really really helpful.
Literally brought new dimensions into the work we do with our clients
What do you like best about the product?
Complexity of the tool. Analyzing and executing various campaigns in real time.
What do you dislike about the product?
Not much. Tool is still young therefore lots of functions and possibilities are added often.
What problems is the product solving and how is that benefiting you?
- analyzing of the e-shops visitors in whole new level
- segmentation of customers
- execution of various campaigns ranging from automated e-mail marketing, any weblayers you can think of most of all personalisation of websites, web layers and emails to suit the customers
- segmentation of customers
- execution of various campaigns ranging from automated e-mail marketing, any weblayers you can think of most of all personalisation of websites, web layers and emails to suit the customers
Recommendations to others considering the product:
Worth giving it a try. If your online business has come to a point where increasing a conversion rate via all your current ways has stopped try Exponea. If you need to cut cost by implementing automation do it as well.
Real-time marketing automation for enterprise companies
What do you like best about the product?
Robust marketing automation tool that allows marketers to track omnichannel customer journeys for complete visibility of the influence on a prospect. It offers lots of integration options that are easy to set-up.
Exponea’s capabilities allow for speed in development and deployment of marketing campaigns
Lead scoring helps us to score pretty much everything including demographic data points and user behaviour
Considering how much you can do in this one platform it is relatively easy to pick up and understand. With Exponea, we can not only push out distributions more effectively, but truly measure the impact of campaigns beyond vanity metrics
Advanced scenarios worth mentioning: cart abandonment email, timely sent newsletters, etc
Flexibility, customization, reporting, custom dashboards, granular activity tracking and real-time numbers.
Exponea’s capabilities allow for speed in development and deployment of marketing campaigns
Lead scoring helps us to score pretty much everything including demographic data points and user behaviour
Considering how much you can do in this one platform it is relatively easy to pick up and understand. With Exponea, we can not only push out distributions more effectively, but truly measure the impact of campaigns beyond vanity metrics
Advanced scenarios worth mentioning: cart abandonment email, timely sent newsletters, etc
Flexibility, customization, reporting, custom dashboards, granular activity tracking and real-time numbers.
What do you dislike about the product?
Lack of documentation for specific use cases - you need a help from Exponea expert from time to time to bring your hypothesis to life.
What problems is the product solving and how is that benefiting you?
Thanks to Exponea we have realised some significant business benefits. , such us turning our half-manual processes for outbound campaigns into fully automated and tailored customer journeys. Creating, scheduling and sending out emails to large groups. Exponea takes our marketing automation to the next level. It allows us to spend time and build complex campaigns and duplicate the entire campaign to utilize it according the future plans. This saves a lot of time.
Recommendations to others considering the product:
If you need advanced segmentation and automation tool, Exponea should be on your list.
All in one
What do you like best about the product?
- simple way to create email campaigns
- real time statistics
- possibility of personalization and segmentation
- possibility of create custom metrics
- detailed tracking events
- excellent support
- real time statistics
- possibility of personalization and segmentation
- possibility of create custom metrics
- detailed tracking events
- excellent support
What do you dislike about the product?
Occasionally, there is a problem with the functionality of some advanced options. But it's obvious the team work hard on fixation. They are constantly improving.
What problems is the product solving and how is that benefiting you?
- to create email campaigns and autoresponders - possibility of simple a/b testing
- to create web layers (also lead generation pop-up)
- to analyse of customer behavior
- to create web layers (also lead generation pop-up)
- to analyse of customer behavior
showing 651 - 660