Bloomreach Discovery - Autonomous AI-Powered Ecommerce Search
Bloomreach, Inc.Reviews from AWS customer
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Amazing tool!
What do you like best about the product?
The endless possibilities in this tool are mind blowing. Driving up conversion is easier than ever!
What do you dislike about the product?
Setting up scenario's can be quite a challenge when you have little experience.
What problems is the product solving and how is that benefiting you?
We have our custom recommendation engine to help our customers select wines they might like. In addition, A/B testing our marketing outings is really easy and effective.
Great MA tool (warning: it doesn't work alone)
What do you like best about the product?
a. Constantly evolving
b. Predefined templates – easy to start using
c. Imagination is your obstacle - you can create your own templates
d. Easy to build scenarios once you know what you want
e. Easy to import own data and use them in scenarios
f. Easy to export data
g. Good analytics and visualizations
h. Automated services (e.g. imports) and API
i. Very good user support & Communicatio
b. Predefined templates – easy to start using
c. Imagination is your obstacle - you can create your own templates
d. Easy to build scenarios once you know what you want
e. Easy to import own data and use them in scenarios
f. Easy to export data
g. Good analytics and visualizations
h. Automated services (e.g. imports) and API
i. Very good user support & Communicatio
What do you dislike about the product?
a. Longer learning curve if you want more sophisticated scenario
b. Web developer in your team is almost a must (higher costs)
b. Web developer in your team is almost a must (higher costs)
What problems is the product solving and how is that benefiting you?
Marketing automation scenarios, personalised sales, lead generation...
Recommendations to others considering the product:
When it comes to Marketing Automation we've learned, as many times before, that the tool itself is not your biggest concern. Clear idea of what do you want to achieve and human resources to do that are.
Awesome next generation marketing automation tool (and more...)
What do you like best about the product?
I love how easy it is to set up scenario's to automate your marketing communication flow. In addition, we have created and implemented highly advanced recommendation models together with Exponea which boosts our sales. The service is great as well, always a friendly and fast response.
What do you dislike about the product?
When you are new with the program, some functionalities can be hard to understand. Luckily the support team was always willing to setup call so we could discuss our user case issues.
What problems is the product solving and how is that benefiting you?
We have setup a recommendation model to recommend wines that people are bound to love, based on ratings and other personal data. In addition, we were able to automate our marketing communication flow so that we do not have to send out 'standard' emails and other communication by hand anymore.
The best marketing automation tool out there!
What do you like best about the product?
I used to work with many marketing automation tools in the past such as Marketo, Eloqua or Pardot, but Exponea was totally the best solution for our business needs. It's one of the most complex tools which provides us with amazing 1:1 personal communication to our targets. Exponea si truly the future of marketing cloud.
What do you dislike about the product?
There's nothing really specific I dislike about this platform. You may think firstly that it's hard to implement this platform for your needs but once you start using this tool you discover unlimited options it provides you with.
What problems is the product solving and how is that benefiting you?
We're a growing Saas startup creating social media tool for marketing agencies and their clients and Exponea helped us to boost our conversion rates from our landing pages and increase acquisition ROI by delivering the right messages to the right people at the right time.
A Wealth of Data
What do you like best about the product?
Exponea is the most robust and customisable marketing automation tool there is ; their platform really excel in its ability to cater for any business data needs; from creating custom funnels, to zeroing in on specific interactions in the customer journey, to 3D reports with complex variances, the options that are available in the is platform are breathtaking.
What do you dislike about the product?
It is not the easiest platform to learn, and at times the learning curve can be steep. Its wealth of options and custom tools means that users needs some time before one to excel and learn about the hidden ins and outs of the platform.
What problems is the product solving and how is that benefiting you?
We are trying to craft CRM and marketing solutions and campaigns around the data and visualizations that are captured from Exponea. Its Mailgun service is excellent for campaigns; with efficent delivery mechanisms, and its complex integrations with third-party services like Facebook Ads and Google Ad Words also makes it a holistic tool for marketing and engagement.
Recommendations to others considering the product:
For a good alternative to Adobe Marketing Cloud, with more options and customizabilities, Exponea is the way to go for marketing automation, A/B Tests, and data analytics.
Exponea the working cloud
What do you like best about the product?
I like working with Exponea as a programmer. It gives me full control of what is show on page and how can we handle such events. I like how Exponea automate daily task. If you are about to create new weblayers or subscribe buttons, also you want to A/B test it, Exponea gives you full control about everything. You can use your own HTML/CSS/JavaScript (jQuery) style and it's even Jinja positive. Absolute top!
What do you dislike about the product?
Creating reviews is hard if you don't know everything about your website and what are you tracking. But once you manage to beat it, the final form is awesome and good to watch. If you are new to Exponea, they will help you with everything with patience and friendship.
What problems is the product solving and how is that benefiting you?
A/B testing, marketing automation, automation of the tasks, digital anlytics, reviews, reports, customer tracking, event tracking, newsletter tool, scenarios and automations for newsletters, pop-ups, weblayers, etc...
Recommendations to others considering the product:
Just try it and if you like it, take it!
New generation of marketing automation.
What do you like best about the product?
Impressive ability to view people's data and how they interacted with your website. You can create custom metrics, user journey flows and are able to track events that are usually harder to track via GA. The queries are fast, as well, and you can get the full picture of your data. The actual integration is simple enough that frontend developers can handle it in a short period of time.
The campaigns ( weblayers, email campaigns) help us to create the biggest value regarding sales and revenue. Creating email campaigns is simple, even when you use advanced scenarios (like cart abandonment emails or newsletter with dynamic timing).
The campaigns ( weblayers, email campaigns) help us to create the biggest value regarding sales and revenue. Creating email campaigns is simple, even when you use advanced scenarios (like cart abandonment emails or newsletter with dynamic timing).
What do you dislike about the product?
Nothing in particular. Usually every problem in Exponea has its solution through some workaround
What problems is the product solving and how is that benefiting you?
Exponea helps us to schedule emails to deploy, create WYSIWYG drag and drop email templates, personalize content and track user activities. We are able to gather critical information about prospect consumers from the website, newsletters, social media, banners etc. to focus attention on improving those areas. Exponea is able to gather unique information specifically targeted to leads and opportunities through all the stages of the sales funnel to ensure we are communicating the right message, at the right moment, to the right audience.
Automation, segmentation and marketing optimization under one roof
What do you like best about the product?
You can dynamically change / add / edit content on your website and use A/B testing very effectively without programmers. It's easier to create e-mail campaigns in 9 different countries comparing to other tools on market (eg. Mailchimp, Getresponse...). We have created new reports which helped us to analyze marketing more then Google Analytics.
What do you dislike about the product?
Integration was a bit tricky and took a more time then we expected, but people from Exponea did a great work during our 2-months warm-up process. It took a 1-2 months until you will find out how to fully use this platform.
Higher cost
Higher cost
What problems is the product solving and how is that benefiting you?
Tracking visitors, segmentations, automatizations
Easier coordination of marketing through 9 markets
Better analyses than in Google Analytics
Easier coordination of marketing through 9 markets
Better analyses than in Google Analytics
The best newsletter automation tool
What do you like best about the product?
We are able to send highly targeted and relevant newsletter campaigns and website banner offers. The segmentation and automation process is far more advanced and user-friendly than any other competitor that we have used before (e.g. Mailchimp, Getresponse). We have seen positive ROI in less than 3 months.
What do you dislike about the product?
Exponea needs time to learn, especially when creating segments and reports, but the customer support is very helpful.
What problems is the product solving and how is that benefiting you?
We are using Exponea for advanced customer segmentation and email campaigns automation. We increased both our revenue and conversion rates by using Exponea.
i love their support
What do you like best about the product?
The flexibility of Exponea is the reason why I think this marketing cloud is one of the best performers in the industry. If you have the right approach, it is easy and intuitive to create actionable reports and custom made funnels. I enjoy the ease of use and the dashboards - you can set up a table with dimensions, tailored metrics, breakdowns and run reports within minutes. It enables me to split different traffic and conversion variables and report on large sums of data to dive deeper and see the key trends that affect our website.
What do you dislike about the product?
It takes some time to start enjoying the full power of the tool - you need to work with the tool on a daily basis.
Recommendations to others considering the product
It is an enterprising analytics and automation tool - it involves considerable investment on a periodic basis. On the other hand, it delivers the promised value thanks to campaign modules.
Recommendations to others considering the product
We are improving the usability of our website both for prospects and customers. Trying to see the comprehensive behaviour of our customers. Exponea helps us to see how they convert from prospect, to lead, to customer. It also helps us to see if our campaigns have received any traffic and improves the evaluation of the campaign sources.
Recommendations to others considering the product
It is an enterprising analytics and automation tool - it involves considerable investment on a periodic basis. On the other hand, it delivers the promised value thanks to campaign modules.
Recommendations to others considering the product
We are improving the usability of our website both for prospects and customers. Trying to see the comprehensive behaviour of our customers. Exponea helps us to see how they convert from prospect, to lead, to customer. It also helps us to see if our campaigns have received any traffic and improves the evaluation of the campaign sources.
What problems is the product solving and how is that benefiting you?
They have really good reports and options
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