Bloomreach Discovery - Autonomous AI-Powered Ecommerce Search
Bloomreach, Inc.Reviews from AWS customer
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Exponea is like a swiss army knife - it's ready to help you out with any possible eventuality.
What do you like best about the product?
At Slido, we want to enhance the engagement of your audience at conferences. Event and marketing managers are our main customers. Exponea helps us to predict our customers’ behavior and data-based decisions. Historical event data is important to us - by leveraging it we build predictive analyses of what decisions our customers are most likely to make. Our decision tree optimally segments users by their probability to achieve a given goal.
What do you dislike about the product?
It would be great to have a mobile app to easily access our dashboards on the go.
What problems is the product solving and how is that benefiting you?
Each flow on the Slido website starts and ends with a specific event. I really appreciate presented visualisations of the customer journey between selected events with the ability to drill-down and further filter events from the columns. Regarding the flows, we are interested mainly in what customers do after visiting a website, what are the events and actions preceding the end of a visit.
Regarding specific campaigns we track what action customers make after a clicking to an URL and which events result to a conversion.
Regarding specific campaigns we track what action customers make after a clicking to an URL and which events result to a conversion.
Best marketing automation tool I know
What do you like best about the product?
Exponea lets you to experiment with your website really quickly which enables marketer to interact with customers really quickly.
What do you dislike about the product?
Most unlikable feature of Exponea it is not standard YET. You have to learn something which you are not familiar with.
What problems is the product solving and how is that benefiting you?
We use Exponea for optimizing user journeys and lead generation on our web through various campaigns.
Recommendations to others considering the product:
Definitely worth for big online companies.
Excellent tool
What do you like best about the product?
- easy to use
- great analytics
- clv options
- easy to implement
- great analytics
- clv options
- easy to implement
What do you dislike about the product?
- many features, not easy to learn everything :)
What problems is the product solving and how is that benefiting you?
Working on CLV model, easy to report and measure campaings ROI.
Best Marketing tool ever!
What do you like best about the product?
Combines really advanced analytics tools , A/B testing, marketing design and even machine learning features! Exponea simplified a lot of tasks associated with the whole marketing process.
What do you dislike about the product?
Images on help and tutorials are small screenshots that won't resize, you gotta zoom in the window browser in order to see it.
What problems is the product solving and how is that benefiting you?
Campaign segmentation and shopping cart recovery. Also BI capabilities to make analysis of sales, revenue, channels.
New ways and strategies how to optimize and improve performance of marketing campaign
What do you like best about the product?
Exponea finds new ways and strategies how to optimize and improve performance of marketing campaign in various channels. It is value driven and helped us to drive increase in both conversions and value per visitor. I like the way Exponea enables me to perform better, not just by collecting data (being data based) but also by enabling me to reach my goals with more easily.
What do you dislike about the product?
Exponea has wide focus and I am still not able to use its full potential.
What problems is the product solving and how is that benefiting you?
- evaluating of our marketing activities on social networks and email marketing
- integration with Facebook - connection between email database and its updating in custom audiences
- personalization via data gathered within Exponea
- integration with Facebook - connection between email database and its updating in custom audiences
- personalization via data gathered within Exponea
Recommendations to others considering the product:
- Using exponea brings effectivity not only in conversion & revenue increase but also saves your time by its automation
- open-minded professional and friendly team,
- not only collecting data, but also power to influence results
- open-minded professional and friendly team,
- not only collecting data, but also power to influence results
Delivering right content at the right time
What do you like best about the product?
Easy to use environment and very professional approach of Exponea success consultants
What do you dislike about the product?
We did not find anything to dislike about Exponea tools and services so far
What problems is the product solving and how is that benefiting you?
Delivering right content at the right time has very positive impact on conversion rate and offer relevance
Recommendations to others considering the product:
Go for it and you will know what your customers really wants. You will serve your customers with more relevant offers and information. And that means more satisfaction and loyalty.
Exponea is a great tool for planning and executing e-mail campaigns
What do you like best about the product?
I like simple and intuitive UI of Exponea. It is very easy to use, create campaigns and target segments even for non-experienced users. The impact/success of the campaign can be evaluated easily with provided stats.
What do you dislike about the product?
The response of the application is sometimes too slow (especially when importing bunch of photos).
What problems is the product solving and how is that benefiting you?
We appreciate simple yet powerful creation of target audience based on specific rules that helps us send better pointed campaigns.
Empowering solution that makes marketers less dependent on IT department
What do you like best about the product?
Apart from great UX which makes the platform very easy to use, even for new user, I appreciate how expeonea empowers growth marketers by making them less dependent on IT departments. This solution makes designing, test and evaluating the impact of new email campaign, web layer or targeting incredibly easy. Last but not least, it works very well with 3rd parties - we''ve been enjoying the benefits of its integration with both Facebook and Adwords API lately.
What do you dislike about the product?
Since Exponea is still a fast growing SaaS company, there are obviously some growing pains. We have noticed that are account managers have been changed a couple times. I assume this is due to rapid growth of the company itself.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, it empowers marketers by making them less dependent on the IT. If we decide to test a new trigger-mail scenario, we do not have to ask our IT department to do all the heavy lifting - prepare the segments, set up the mailing etc anymore. This provides us with dramatically quicker iteration cycle and allows us to test a lot more hypothesis while saving precious development time.
Additionally, I enjoy the fact that customer segments from exponea can be used as audiences in both adwords and facebook - which provides us with even more smart options in terms of LTV management.
Additionally, I enjoy the fact that customer segments from exponea can be used as audiences in both adwords and facebook - which provides us with even more smart options in terms of LTV management.
Recommendations to others considering the product:
I highly recommend Exponea. It is a platform, do not count on it making the magic happen by itself - but it will empower you to make it happen. All in all it is a great product with superb support (seriously, they usually reply within 5 minutes of your request) and I honestly can't recommend it enough.
Brain of your marketing stack
What do you like best about the product?
We shifted from an endless stream of tools to a single platform. First we used Exponea just for analytics. After we realized the confusion about “what each metric/report in previous tools means and why they differ” is gone, we made Exponea a brain of our marketing stack -> data flows both ways, in and out.
We stopped exporting contacts from analytics tools and importing them to emailing tools and it saved us lot of time. Exponea allows you to execute omni-channel campaigns from one system through its ability to easily integrate with almost any system and trigger the right kind of action in your call-centre system or POS system. Plus big thumbs up for the user interface.
We stopped exporting contacts from analytics tools and importing them to emailing tools and it saved us lot of time. Exponea allows you to execute omni-channel campaigns from one system through its ability to easily integrate with almost any system and trigger the right kind of action in your call-centre system or POS system. Plus big thumbs up for the user interface.
What do you dislike about the product?
The most difficult attribution challenge is with offline campaigns, but our main focus is online environment. This is not an issue for us.
What problems is the product solving and how is that benefiting you?
Exponea helped us to reach our customers by personalized messages and emails. We mainly use Exponea email management tools. You just drag & drop all the elements and key visuals; and email template is ready in a few seconds.
Complex analytic tool from campaign to conversions
What do you like best about the product?
I like its own Tag Manager where I can intuitively track parts of the website without the help of a programmer.
What do you dislike about the product?
It's a massive tool and in the very beginning I need the help from Exponea support team. I wish they'd prepare more tutorials or ebooks in the future.
What problems is the product solving and how is that benefiting you?
Exponea really helps us with monetization of customer journeys from the start of the campaign to the last conversion click and gives us a bigger picture on the campaign touch points.
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