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Easy to use and effective
What do you like best about the product?
I appreciate Badger Maps ease of use as well as their product support and customer service.
What do you dislike about the product?
The monthly fee is expensive. A lower price point would be much more attractive.
What problems is the product solving and how is that benefiting you?
Badger makes my route planning incredibly fast and easy.
The BEST solution and customer experience for routing
What do you like best about the product?
It's easy to use, I can get a lot of routing work done very quickly and their customer service is LIGHTS OUT! Their ability to understand my challenges and help me when I'm stuck is fantastic. You can always reach them by phone. How nice is that!?! Sadly, it's very uncommon these days to be able to contact tech support and speak with someone and if you do get to a real person, often, they don't really now how to use the platform and they are either reading from a help file or messaging someone to try to get support themselves. NOT the case at Badger. Their tech support folks know the platform inside and out. I've been using this for almost two years now and am very happy I found them.
What do you dislike about the product?
None that I can think of - I'm very happy with the software and their support.
What problems is the product solving and how is that benefiting you?
It makes the sales reps that I coach much more efficient. They are able to visit more prospects each day than prior to me providing routes to them.
Excellent Customer Service!
What do you like best about the product?
So many options, features, and customization.
What do you dislike about the product?
Of course I wish it was free, but it is well worth the price. Its a game changer for me!
What problems is the product solving and how is that benefiting you?
Real time account management as I'm out in the field instead of coming back to the office and updating my spreadsheet. Also, all aspects of my field days are managed within one app., (routing, mileage, notes, account details, mapping, reports, etc...)
Badger client review
What do you like best about the product?
The mapping feature and weekly reports. The mobile app makes it easy out in the field.
What do you dislike about the product?
I wish business cards could be uploaded somehere within the account instead of only in photos on each checkin. I would also like to see subaccounts within an account. I have offices that I visit with multiple people and I have to create multiple accounts for each person. Sub accounts would be easier.
What problems is the product solving and how is that benefiting you?
Mapping routes, finding close accounts, and logging visits
Quick Use Was Fastastic
What do you like best about the product?
I liked the mapping and routing functionality for managing the most efficient routes to travel, between multiple, ever changing times and locations.
What do you dislike about the product?
I had no dislikes, during my addmittedly short time using it.
What problems is the product solving and how is that benefiting you?
We used it as part of a pilot travel project. Reaping rewards now, so I expect to reinstate the application at some point in the future.
Very helpful!
What do you like best about the product?
I love how it helps me to find leads in the areas I am working and optimizes my route.
What do you dislike about the product?
That I can not use more than one place search together. For instance I can only search Medispas, but not Medispas and Aesthetics.
What problems is the product solving and how is that benefiting you?
not having any problems at this time.
Nothing truly negative to say but could use some updates in the future.
What do you like best about the product?
I like the intuitiveness to pivot from planned stop to unplanned stop while using the app daily but then also have the ability to customize and pre-plan my routes down to the minute via the website. I have used other mapping programs but decided to give Badger Maps a try and haven't looked back.
What do you dislike about the product?
I do not have many dislikes but the one that comes to mind is not having the ability to have different account lists. This would be the one improvement that I would like to see in future updates. If I cover multiple areas but only want to focus on a specific area, it would be great to be able to break it down without viewing my entire map.
What problems is the product solving and how is that benefiting you?
I cover a large territory with many accounts and often I try to plan my week in advance with prospective customer stops so utilizing Badger Maps to help nail down specific locations to be the most effective is why I continue to be a supporter.
Great customer service!
What do you like best about the product?
They simplify everything, and streamline the process very effectively. I have used them for the past 6 years and will continue to use them with my new company.
What do you dislike about the product?
I would like to see a more customizable way to color-code the customer pins on the map.
For example, I want to be able to color-code customers that I have open bids for (mostly because our CRM system is not the greatest).
For example, I want to be able to color-code customers that I have open bids for (mostly because our CRM system is not the greatest).
What problems is the product solving and how is that benefiting you?
they are solving wasting a bunch of time on the road, and instead, allowing users to be more efficient by planning routes.
Great product a little technical
What do you like best about the product?
I like using the app to put a visual perspective to possible clients. I like that it will give you a route and help plan days. I like that it gives weekly updates in report form.
What do you dislike about the product?
Its very technical to export sites to in a formation that is easily filtered. Some of the cells when uploaded dont need to be filtered. It would be nice to only have the option to select what information or cell uploaded to filter. Also would be nice to show all update information that is uploaded in one area. Not on 3 different tabs for account. I have not really used the customer support. But so far the product and people I have talked to have been good and easy to talk to. I am still in trail and error with product. But I could see using this company wide. I would like to see this used daily within my company.
What problems is the product solving and how is that benefiting you?
time management and putting hands on all potential sales.
Michael will make me money!
What do you like best about the product?
Customer service is unbelievably. Always available and always get s as person. They start on the phone until the job is done.
What do you dislike about the product?
Nothing, I have never had a bad experience
What problems is the product solving and how is that benefiting you?
It helps me to navigate through unknown areas and make my time more more efficient. It is very effective in torture planning and easy assets if you need to adjust.
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