Gainsight - Product Experience
GainsightReviews from AWS customer
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Excellent tool!
What do you like best about the product?
Ease of use. Fast time to value. Product led growth driven. Excellent customer support.
What do you dislike about the product?
It takes some time to get to understand the product mapper, but don't worry, it is very easy after that.
What problems is the product solving and how is that benefiting you?
In product guides, sliders and instructions. Increase of in product engagement and less churn.
Powerful way to facilitate product experience and analytics
What do you like best about the product?
Very slick and easy to use platform. Easily integrated into our product to allow us to start building product experiences and measuring/tracking. Onboarding was quick & time to value was immediate.
What do you dislike about the product?
Nothing as of yet! So far everything has been very smooth and easy.
What problems is the product solving and how is that benefiting you?
Enhance our product's robustness around user experience within the product. Facilitate driving of the product experience not by engineers but through content, messaging, and swim lanes developed by marketing, product, and customer success. Analytics measurement is easily accessible both within the product and for integrating back into our systems
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