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RingCentral

RingCentral

Reviews from AWS customer

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External reviews

1,203 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ali M.

Top notch customer service

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Easy interface and prices are reasonable
What do you dislike about the product?
So far I liked everything but we will give feedback if anything comes up
What problems is the product solving and how is that benefiting you?
Easy communication with our clients


    Eric B.

Top notch product

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Anyone can offer VOIP service. Where the difference is made is support when problems happen. Their team made it easy to set up, and integrate with our current systems.
What do you dislike about the product?
The admin portal could be a little more intuitive.
What problems is the product solving and how is that benefiting you?
Ringex gives us the information we need to streamline how we run our buisness.


    Mohsin D.

RINGEX VOIP SERVICES OFFERS GREAT VALUE AND AWESOME EXPERIENCE

  • May 27, 2024
  • Review provided by G2

What do you like best about the product?
It is convenient and easy to use especially when making audio calls, video conferencing and sending texts to our clients.It's features are great,functionable,very extensive and works reliably.Am able to intergrate the software with our new Vacation Rental software which made communication with our guests more easier and automated.They also have amazing customer services,willing to help and guide every step.I highly recommend this tool.
What do you dislike about the product?
Nothing,i had a great experience with this software.
What problems is the product solving and how is that benefiting you?
The softphone can be installed on multiple computers allowing you to have,for example;one copy installed on your desktop and the other copy on your laptop.So i can leave my desk and take my laptop with me and still be able to answer my phone .It has offered an affordable options for tele-conferences and provides multiple options for customer srevices when needed.Overall am quite happy with this software services.


    Construction

Great Phone system

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
its easy to use and feature rich. also can connect with other platforms easily
What do you dislike about the product?
Price is bit expensive than other soft phones in the market.
What problems is the product solving and how is that benefiting you?
replaces traditional phone system


    Mark T.

Best of the Virtual Phone Application for Business Needs

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
The quality and reliability of RingEx is what stands above others. It has the ability to message, call, text, video and chat with your teammates and customers.
What do you dislike about the product?
The customer services is slow to respond to your issues and leaves much to be desired.
What problems is the product solving and how is that benefiting you?
It solves the problem of having to use hardwired telephone lines and wrapping yourself up in telephone cords.


    Robert A.

Very good service and after over 1 year of being on the platform we have been operational 100%

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Realiability that the service works and is up and running all the time.
What do you dislike about the product?
I would like for the adding of new users to be easier, i have run into issues where i have to connect with my acct manager to expand my limit to add new users.
What problems is the product solving and how is that benefiting you?
It has allowed us to centralize our phone system across our USA locations.


    Hospitality

10 years of solid service!

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
I have been a RingCentral user since 2014 and we have 30 different locations across our portfolio using the system. When the global pandemic hit, we did not skip a beat since we were already prepared to use the Desktop and Mobile applications. The Customer Service is always top notch and the RingCentral University brings a wealth of knowledge for those who want to learn more. They are constantly coming out with new features to enhance the experience for their customers.
What do you dislike about the product?
The only thing I wish we could track is whether a guest has had a return call when there is a missed call or voicemail.
What problems is the product solving and how is that benefiting you?
Flexibility for remote and on-the-go work.


    Bob C.

Legacy customer now since 2002.

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Doesnt the title say it all?....Shaping up when customer was dissatisfied.
What do you dislike about the product?
TOO MUCH off shore reps....Waay too many.Not a great idea as to how frustrating an educated customer finds such dia;logue out of english social definitions.
What problems is the product solving and how is that benefiting you?
Relationship establishment in process


    Financial Services

Ring EX

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Really a powerful phone system, easy to administer.
What do you dislike about the product?
There have been some challenges that come up but we have been able to overcome.
What problems is the product solving and how is that benefiting you?
It is the tool we are using for our telephony platform, works well.


    Hospital & Health Care

Serve the purpose in most simplest way

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
The seamless integration and user-friendly interface of RingEX make it exceptionally easy to use and highly efficient.
What do you dislike about the product?
The setup process can be a bit complicated and time-consuming
What problems is the product solving and how is that benefiting you?
RingEX simplifies communication and enhances security, providing peace of mind and convenience.