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    RingCentral

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    Sold by: RingCentral 
    RingCentral is the leading AI-powered cloud communications platform offering seamless phone, messaging, video, contact center, and virtual events solutions. Trusted by over 400,000 businesses worldwide, RingCentral enhances productivity and collaboration with reliable, secure, and easy-to-use tools. Elevate your business communications with RingCentral's innovative and comprehensive solutions.

    Overview

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    RingCentral is the premier AI-powered cloud communications platform that revolutionizes the way businesses connect and collaborate. Offering an all-in-one solution, RingCentral integrates phone, messaging, video, contact center, and virtual events capabilities to provide seamless communication experiences. Trusted by over 400,000 businesses worldwide, RingCentral ensures that your business communications are reliable, secure, and efficient.

    Key Features:

    • AI-Powered Cloud Communications: Experience the future of business communication with AI-driven tools that enhance efficiency and customer engagement.
    • Omni-channel Contact Center: With RingCX, connect with your customers across voice and over 20 digital touch points, ensuring a consistent and engaging customer experience.
    • Reliable and Secure: RingCentral offers a 99.999% uptime SLA, guaranteeing uninterrupted communications and top-tier security for your business operations.
    • Video Meetings and Virtual Events: Host smarter video meetings with AI-powered transcripts, summaries, and recordings. Manage comprehensive virtual, hybrid, and onsite events with ease.
    • Integration with Popular Tools: Seamlessly integrate with platforms to enhance your workflow and maintain smooth communication across all your business tools.

    Why Choose RingCentral?

    RingCentral is recognized as a leader in cloud communications, offering an easy-to-use, scalable solution that meets the needs of businesses of all sizes. With AI-powered innovations and a commitment to reliability, RingCentral is the trusted choice for enhancing productivity and fostering seamless, secure communications.

    Elevate your business communications with RingCentral's innovative and comprehensive solutions. Experience the future of cloud communications with AI-powered efficiency and reliability.

    Highlights

    • AI-Powered Cloud Communications: Enhance productivity with RingCentral's AI-driven phone, messaging, video, contact center, and virtual events solutions, designed for seamless business communication.
    • Reliable and Secure: Trusted by over 400,000 businesses worldwide, RingCentral offers a 99.999% uptime SLA, ensuring uninterrupted and secure communications.
    • Comprehensive Omnichannel Support: Connect with customers across voice and 20+ digital touchpoints with RingCX, our AI-first contact center solution that simplifies and enhances customer interactions.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Core
    Up to 1000 users with reliable core phone system
    $240,000.00
    Advanced
    Up to 1000 users with the supercharged phone system
    $300,000.00
    Ultra
    Up to 1000 users with powerful telephony, video, chat, SMS and fax
    $420,000.00

    Vendor refund policy

    No refunds

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    365 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Jill G.

    Good tool if you'll use it

    Reviewed on Dec 06, 2024
    Review provided by G2
    What do you like best about the product?
    Accomplishes what it's designed to do. App is easy to use.
    What do you dislike about the product?
    I find it easier to do a slack huddle or Google Meet and don't end up using it a lot. We get occasional messages from clients on it which is helpful, though.
    What problems is the product solving and how is that benefiting you?
    Gives customers a place to call in and lets our team all be able to hear it.
    Kimberley S.

    Easy interveiw

    Reviewed on Nov 22, 2024
    Review provided by G2
    What do you like best about the product?
    Made my interveiw very easy to set up and use for my interveiw and tips
    What do you dislike about the product?
    No dislike was all spelled out to use tips as well
    What problems is the product solving and how is that benefiting you?
    Interviewing new employees
    Bill E.

    Outstanding Service - RingCentral

    Reviewed on Nov 12, 2024
    Review provided by G2
    What do you like best about the product?
    Ease of use; intuitive. No problems encountered with orienting staff to its use.
    What do you dislike about the product?
    There is nothing we dislike about the product
    What problems is the product solving and how is that benefiting you?
    Meetings requiring multiple partcipants.
    John Gabriel R.

    very user friendly and reliable

    Reviewed on Sep 25, 2024
    Review provided by G2
    What do you like best about the product?
    I can do meetings in much better way because of the plug ins and i can integrate my calendar as well.
    What do you dislike about the product?
    nothing much. I like every feature ring central video has
    What problems is the product solving and how is that benefiting you?
    the struggle to move from different tabs to another when i need to communicate and do my meetings
    James O.

    RingCentral for All!

    Reviewed on Jul 30, 2024
    Review provided by G2
    What do you like best about the product?
    This comprehensive communications solution offers an intuitive interface with advanced call management features, a head-up display (HUD) for at-a-glance information, and seamless integration of voice conferencing and online meeting capabilities, streamlining all aspects of business communication in one unified platform."
    What do you dislike about the product?
    Demands robust network connectivity for optimal functionality, potentially limiting remote users with inadequate home internet speeds from participating in video conferences.
    What problems is the product solving and how is that benefiting you?
    This all-in-one communications platform streamlines business interactions through an intuitive interface, featuring advanced call handling, real-time data visualization via HUD, and integrated audio-visual conferencing tools.
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