RingCentral
RingCentralReviews from AWS customer
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My review of RingCentral
What do you like best about the product?
The ease of use and the functionality/number of features.
What do you dislike about the product?
As with any VOIP telephone solution, calls can sometimes sound a little tinny, not connect or drop, but this seems a small price to pay for the overall ease of use.
What problems is the product solving and how is that benefiting you?
We were able to skip the entire (and always expensive) physical PBX and business land line discussion by adopting this very versatile, easily expandible and portable solution.
VOIP service
What do you like best about the product?
Love the Ring Central service been awesome for all our company needs
What do you dislike about the product?
Nothing to dislike about good service Thank You
What problems is the product solving and how is that benefiting you?
Brining our small company into the big phone world without the heavy expense
Better than most but has a room for improvement
What do you like best about the product?
The fact that it can be linked to JobDiva, is a big win. It makes it all the more easy for me to connect with the candidates without the unnecessary hassle of switching between the two applications.
What do you dislike about the product?
Although there are not much downsides but one thing that bugs me the most is that it doesn't work as smooth as it should. It lags a lot. Sometimes the buffer time is too long and it has nothing to do with the network connection. I would love a smoother experience
What problems is the product solving and how is that benefiting you?
RingCentral helps me to connect with the overseas candidates effortlessly. The calling and texting takes place as easily as it could be. It also gives the option of sending emojis, which some texting applications don't, and helps me connect better with my candidates making the infrastructure of the texts look less technical and more appealing. I can reach out to my candidates over text, calls and leave voice mails as well. Any other platform can't establish such a personal and benifitting bond that Ring Central is helping me achieve with the overseas candidates.
Non-Responsive Customer Service
What do you like best about the product?
Provided a low benchmark of features and customer service, teaching me what to look for in a replacement VOIP provider.
What do you dislike about the product?
Unable to get Archiver repaired to resume backing up SMS data. Unable to receive meaningful communication with customer service about resolving the issue.
What problems is the product solving and how is that benefiting you?
I have been using RingCentral primarily for phone and SMS communication with clients of my law firm.
Good Office Communication Tool
What do you like best about the product?
Used RingCentral almost daily for more than 1 year. I think it is a good communication tool when it comes to having baseline features for the team's connectivity and statuses. It can be easily integrated with other apps that enhance productivity.
What do you dislike about the product?
It has less range of customization in terms of themes and moods when it comes to comparison with other such software in the market. The huddle feature is missing and the internal call feature is less user friendly
What problems is the product solving and how is that benefiting you?
I think it serves the basic need for office communication. It is collaborative, which helps when it comes to having seamless and uninterrupted communication
RingCentral Review
What do you like best about the product?
It can be downloaded and can be used with multiple devices like Android, Windows and apple devices without any additional configuration.
What do you dislike about the product?
I think to get a support from ringcentral is very long process and their response time is very slow
What problems is the product solving and how is that benefiting you?
I believe connecting people all over the world with Ringcentral is very easy no configuration is required, you just have to login with your credentials.
Looking from the call prespective, call quality is very good.
Looking from the call prespective, call quality is very good.
RingCentral is an affordable yet sophisticated online VOIP solution for our business.
What do you like best about the product?
It is so easy to implement, use anytime anywhere, and integrate into CRM. The support team is generally helpful almost all the time. It has a lot of features at an affordable price.
What do you dislike about the product?
How it uses up a lot of connectivity bandwidth.
What problems is the product solving and how is that benefiting you?
How it supports queueing which we need.
The systems ability's is just limitless
What do you like best about the product?
Having everthing in one location for meetings etc.
What do you dislike about the product?
The ease of the app could be improved to flow better and find things.
What problems is the product solving and how is that benefiting you?
Giving mobile abality to us and having eveything on one platform
Great Customer Support
What do you like best about the product?
Easy to use and Great Customer support features
What do you dislike about the product?
Slow processing of SMS registration features
What problems is the product solving and how is that benefiting you?
Reaching out to clients.
New to Ring Central
What do you like best about the product?
I live in an area where there is no cellular service. The cloud phone ability allows me and my staff to stay in touch and receive business calls no matter where we are.
What do you dislike about the product?
Learning how the stem interfaces with your current system is a challenge, but is met with a really high quality service department.
What problems is the product solving and how is that benefiting you?
It brings together communication that cannot be found in just one package.
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