RingCentral
RingCentralReviews from AWS customer
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Very Quick & Easy
What do you like best about the product?
The most helpful function of Ring Central is that it is very easy to use. Our team utilizes Ring Central from all areas of Michigan. This easy to use function allows for our team to be completely mobile and in the field during meetings.
What do you dislike about the product?
At this point, we have not found anything that we do not like. We would like to see the app features, but right now we are only using the computer version of Ring Central. Ring Central is been fully integrated into all of our meetings; we wouldn't have done this if we didn't like their product.
What problems is the product solving and how is that benefiting you?
In the past we were having issues getting all of our managers on a conference call at one time. We had issues with Uber Conference in the past so we were looking to try another free system. Ring Central has allowed us to move away from other inferior products.
Meetings Made Easy
What do you like best about the product?
It takes 2 seconds to set up a meeting that can be shared with the entire company.
What do you dislike about the product?
I have not come across a downside with using RingCentral Meetings.
What problems is the product solving and how is that benefiting you?
We use other RingCentral products and they all keep the company communication centralized.
Great Cheap Option
What do you like best about the product?
I like how easy it is to figure out. How it helps maintain space in my office (cause we don’t have to fit a huge fax machine in here.) And I like that it has the ability to schedule when a fax should go out.
What do you dislike about the product?
I was confused at first as to why my fax was sitting in the outbox rather than the sent box after I sent it, but it was just there while the program was working to actually send it to the destination.
What problems is the product solving and how is that benefiting you?
I am able to send out the occasional rare fax without having to own a mostly unneeded fax machine.
Recommendations to others considering the product:
If you rarely use fax, this is a great option.
Good way to communicate with customers
What do you like best about the product?
Ring Central is fairly easy to use and a good way to communicate with customers. I have a remote position and am able to connect with customers clear across the country very effectively.
What do you dislike about the product?
Sometimes there are poor connections, delays in lines, too quick of transitions.
What problems is the product solving and how is that benefiting you?
Without Ring Central, I would not be able to get my job completed effectively.
Excellent and modern faxing
What do you like best about the product?
It is great to be able to scan a document into the desktop, then simply log into RingCentral, select Fax, enter the number, a title and then upload my document and send. Way easier than waiting for a fax machine to send it. When receiving a fax, it is emailed to be as an attachment which is way easier than receiving a fax through a n old school fax machine.
What do you dislike about the product?
I have not found anything that I do not like about RingCentral.
What problems is the product solving and how is that benefiting you?
The ability to send and receive faxes from anywhere. Amazing addition!
Great quality and easy to use
What do you like best about the product?
RingCentral Meetings is incredibly user friendly. I was hesitant about making the transition and asking client to download the app versus just clicking a link, but it was super easy and clients really appreciate the great video quality and different features available.
What do you dislike about the product?
the screen freezes, which don't happen often - but once in a great while - but that is more to do with the internet quality versus the program
What problems is the product solving and how is that benefiting you?
I love being able to include handouts and other materials to the meetings as well as the recording of sessions for further review
Recommendations to others considering the product:
the picture quality is awesome!
It's easy to use and intuitive - I dont have to review my notes evertime i use it!
There are rarely issues with the video or sound cutting out or feezing - I was and am still pretty impressed.
I really love the ability to record and share slides, PDFs, etc. with the participants - I can't wait to use it in different ways - possibly an online support group or something like that. There is even potential just to use for inter-office stuff like staff mtgs, etc. since our company has multiple sites.
It's easy to use and intuitive - I dont have to review my notes evertime i use it!
There are rarely issues with the video or sound cutting out or feezing - I was and am still pretty impressed.
I really love the ability to record and share slides, PDFs, etc. with the participants - I can't wait to use it in different ways - possibly an online support group or something like that. There is even potential just to use for inter-office stuff like staff mtgs, etc. since our company has multiple sites.
Ring Central - Not the best.
What do you like best about the product?
Ring central is primarily used within my organization as a collaboration / screen sharing tool for virtual meetings.
What do you dislike about the product?
The product is frequently blocked by clients and the reliability of the tools seems a bit low.
What problems is the product solving and how is that benefiting you?
Virtual meetings, video conferencing
Makes meeting a snap!
What do you like best about the product?
The ease of use and that everyone has their own meeting "room" you don't have to worry about making sure that someone else has a meeting scheduled at the same time.
What do you dislike about the product?
You can schedule a meeting for the future through ring central, you have to create a calendar invitation and then send the information to those you want to join, unless I am overlooking something.
What problems is the product solving and how is that benefiting you?
No problems other than scheduling, but easy work around. The ability to easily meet with our clients all over the country!
Recommendations to others considering the product:
None. I would definitely recommend it!
Great Value, slight learning curve
What do you like best about the product?
The value save is huge with ring central. We switched from Verizon and we are saving hundreds of dollars per month.
What do you dislike about the product?
This software does take some time to get used to the quirks. Definitely recommend working with their team for set up.
What problems is the product solving and how is that benefiting you?
VOIP phones with integrated texting and the ability to have access to our office number for incoming and outgoing calls from any location are huge pluses. The cost savings is what sealed the deal for us.
Recommendations to others considering the product:
Use their team to set up your system.
It works...
What do you like best about the product?
I do like the access from anywhere. Its useful, but its not intuitive. The apps really tax any computer system, and I find it annoying that they drag down the speed of my phone, as well.
What do you dislike about the product?
Its not intuitive, and the apps are problematic.
What problems is the product solving and how is that benefiting you?
We have a largely remote team, and RC gives us the ability to all be in one virtual place at one virtual time.
Recommendations to others considering the product:
It gets the job done, pricing is pretty decent.
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