RingCentral
RingCentralReviews from AWS customer
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Great Communication & Organizational Tool!
What do you like best about the product?
I love that I can keep track of my phone calls, meetings, tasks, files, calendar, etc. all in one central hub.
What do you dislike about the product?
I don't like the multiple apps to access all the RingCentral office tools.
What problems is the product solving and how is that benefiting you?
RingCentral is great at tracking shared documents and files, its also great to store contact info and previous interactions with people.
Ring Central Review
What do you like best about the product?
It was very easy to download and easy to connect with another company. They were able to fix a few issues we were having by using this program. Entering the meeting number and connecting was simple.
What do you dislike about the product?
I haven't really used Ring Central enough to say that i dislike anything about it. It took a little longer than usual to download the program but overall I was satisfied.
What problems is the product solving and how is that benefiting you?
We needed help using some new software and they recommended we download this program so they can gain access to our screen to help us out. I will continue to use the program as needed in the future.
Recommendations to others considering the product:
Easy to download and easy to use. Using a meeting number was simple to connect with other users. I will continue to use this program in the future.
My Ring Central Office Review
What do you like best about the product?
The thing I like best about the Ring Central Office application is the versatility.
What do you dislike about the product?
I do not like the fact that often my Glitch app and Ring Central are not in sync.
What problems is the product solving and how is that benefiting you?
The business problems I am solving with RingCentral Office are not having to send my calls directly to voicemail when I am out in the field.
RingCentral Review
What do you like best about the product?
How it keeps all the call logs and messages in order it records appropriate conversations we can transfer different extensions throughout the system to utilize an inbound call system
What do you dislike about the product?
Some technical issues such as calls forwarding and extensions not working
What problems is the product solving and how is that benefiting you?
Better communication amount staff
Documented calls and messages when phones are off
Automatic transfer service
Documented calls and messages when phones are off
Automatic transfer service
Great platform for anonymous numbers
What do you like best about the product?
I like that you can have a meeting through ring without having to use your phone number. I also like that you can use it to dial out from a personal line if you work at home without having your number given out.
What do you dislike about the product?
There is not a lot I dislike this is a very user friendly simple platform that anyone could use. One issue is sometimes the connection is not as clear as I would like.
What problems is the product solving and how is that benefiting you?
Meetings with external clients.
Recommendations to others considering the product:
This was a great starting platform for webinars for us. We have since switched to another platform due to our company needs.
Eh, I’m probably going to switch.
What do you like best about the product?
Ease of use, flexible admin portal, and easy to grab other numbers.
What do you dislike about the product?
Customer support is all Hindu based and they can’t really provide solutions. They don’t understand questions I ask.
What problems is the product solving and how is that benefiting you?
Outbound calling, which is how my business makes money.
Great program
What do you like best about the product?
I love that you can have many people monitoring texts for one incoming number. You can use the app to reply to messages or your computer
What do you dislike about the product?
I dislike that once a week or so, all text and call history is wiped from the ring central log/app. It makes it difficult to reference past texts from employees /clients.
What problems is the product solving and how is that benefiting you?
All of our internal staff has access to texts being sent to our main office number. This is very beneficial because we can all be communicating with different people at the same time, through the same number.
Easy to use video conferencing & conference call solution
What do you like best about the product?
Simple to set up conference calls and online presentations, even with outside users who do not have Ring Central accounts. Works great for our agency as we have both satellite offices as well as an office based in London, England.
What do you dislike about the product?
Sometimes joining through the phone or joining through the web links can be confusing. There is also an echo if you login through the phone and your computer.
What problems is the product solving and how is that benefiting you?
Easy to use web conferencing and video conferencing tool; voice quality works well with members of the team who are based internationally, as well as in satellite offices.
Recommendations to others considering the product:
Allow for training and testing, especially before use externally.
Improvements Needed, but not bad
What do you like best about the product?
The user interface is good, and support is readily available. Integration and Implementation was relatively easy, other than porting in numbers.
What do you dislike about the product?
It doesn't fit our needs- you can only have access to 5 voicemail boxes, but we have more that our people need access too. Faxes can't have folders for organization. Porting in numbers was a PAIN. We had all info and they kept rejecting it for months, and then magically were able to port in after months with the original info entered.
What problems is the product solving and how is that benefiting you?
Online phone system with fax that can be accessed anywhere is nice.
RingCentral
What do you like best about the product?
Ringcentral allows us to field and direct calls
What do you dislike about the product?
We had difficulty setting up the call tree and have recieved complaints from our clients that they have difficulty getting in touch with us
What problems is the product solving and how is that benefiting you?
Call fielding and directing
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