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Reviews from AWS customer

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10,000 reviews
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External reviews are not included in the AWS star rating for the product.


    Nathan R.

SalesHub has tremendously improved our sales tracking and automation

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
As a small team, HubSpot SalesHub has allowed us to automate significant parts of our sales process through sequences and improved our consistency of quality and data tracking.
What do you dislike about the product?
Some features in sequences could be more flexible. Several of the default selections that can’t be changed create obstacles.
What problems is the product solving and how is that benefiting you?
Automating our processes and quality control


    Caitlin C.

New to CRM

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
My team is new to CRM, we were tacking down data from excel sheets, post its, etc. the team has adapted well and is learning more and more everyday
What do you dislike about the product?
There’s a lot of disjointed peices, it’s hard to connect them all
What problems is the product solving and how is that benefiting you?
Data management


    Zachary W.

Simply The Best

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
It’s better than all the rest. Super intuitive out of the box, but also so wildly customizable. Whether you’re a b2b manufacturer, SaaS, mon and pop shop, or something else, it’s simply the best sales solution hands down.
What do you dislike about the product?
It can seem intimidating at first if you’re brand new to a CRM or sales tools, and unless you have a solutions partner guiding you, you may feel a bit lost.
What problems is the product solving and how is that benefiting you?
Great deal tracking and revenue forecasting!


    Bekah L.

CRM admin

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Sequences and the ability to make them dynamic
What do you dislike about the product?
Advanced AI features to customize language and customer segments
What problems is the product solving and how is that benefiting you?
Pipeline, sequences, marketing emails, engagement scores.


    Justin C.

It makes my job so much easier

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Having one place to do all of my tasks and tracking
What do you dislike about the product?
Nothing! I love it. I use it every day and recommend to everyone.
What problems is the product solving and how is that benefiting you?
Having a central place to work


    Lyla W.

It has been good overall

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
All the ai integrated info is very helpful
What do you dislike about the product?
Not making formulas in reporting. Requires you to use other platforms
What problems is the product solving and how is that benefiting you?
Seeing how reps are working and being able to contact potential clients


    Food & Beverages

HubSpot sales unlocked success for my small geam

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
We have been able to use sequencing and templates to give our very small team access to ready to go content tailored to our customers
What do you dislike about the product?
I wish you could edit sequencing while live
What problems is the product solving and how is that benefiting you?
It allows us to reach a wide network with a small team and tailor messaging based on the needs of our prospects


    Computer & Network Security

User Friendly CRM

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I love the ease of use for all levels of technical abilities. I love that i can customize data views for my different teams and set up methods of sales that works for their individual styles.
What do you dislike about the product?
Nothing yet. We have loved the adoption of HubSpot as our CRM.
What problems is the product solving and how is that benefiting you?
Connecting data from across siloed platforms.


    Higher Education

Can't imagine using any other tool!

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to integrate with every other tool and use it constantly
What do you dislike about the product?
Though it is easy for me to use, I find onboarding new users a bit difficult if they are super green to CRMs. Granted, this is likely a function of my role within the org and the customizations we've been created
What problems is the product solving and how is that benefiting you?
Ease of customer tracking and integration with our platform


    Gabriel C.

Best CRM

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Is very personalizable and we can easily track all the sales data.
What do you dislike about the product?
It could be even easier to use for the sales reps.
What problems is the product solving and how is that benefiting you?
The mayor point it's resolving is the bad data we had before. Now we can see clearly.