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    Sales Hub Professional

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    Sold by: HubSpot 
    Deployed on AWS
    Powerful sales CRM software designed to help growing sales teams scale pipeline management, automate outreach sequences, and accelerate deal closing.
    4.5

    Overview

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    Sales Hub Professional gives sales teams the tools to streamline their processes, manage deals, automate tasks, and gain deeper insight into performance. With features like sales sequences, e-signatures, custom reporting, team management, contact scoring and advanced automation, the platform enables growing teams to operationalize their sales workflows and drive revenue growth.

    Highlights

    • Email sequences & e-signatures
    • Deal automation & task management
    • Custom reports, teams & scoring

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    Deployed on AWS
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    Usage information

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    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Customer reviews

    Ratings and reviews

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    4.5
    10000 ratings
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    10000 external reviews
    External reviews are from G2 .
    Charlotte H.

    Seamless Ticket Escalations, Though the UI Can Feel Clunky

    Reviewed on Oct 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like being able to escalate tickets directly to relevant team members in Service Hub instead of using Slack for everything. Notifications can go to my email and in-app, so nothing gets missed and no threads go unnoticed. The interface is otherwise very organized, and I can customize it. The setup was easy and seamless.
    What do you dislike about the product?
    Sometimes I find the user interface clunky. I’d like fewer options in some views, though everything is customizable, so I could resolve that internally.
    What problems is the product solving and how is that benefiting you?
    I use HubSpot Sales Hub to organize customer success support tickets and make sure no threads go unnoticed.
    Dannielle M.

    Flexible & feature-rich, sequences feel redundant. Not for marketers lacking implementation XP.

    Reviewed on Oct 09, 2026
    Review provided by G2
    What do you like best about the product?
    All the features and capabilities available. It is very flexible and can be crafted to each businesses operational model. The association between objects keeps structure clean and organized.
    What do you dislike about the product?
    Probably sequences, they seem like an unnecessary and underutilized tool when a user becomes fluent in workflows.
    What problems is the product solving and how is that benefiting you?
    It hasn't solved any for us yet and truthfully developed more work and management. I believe this is due to the long learning curves with an extremely lean team, and combat of team members who try to implement the old CRM approach in HubSpot. It has made us more aware and diligent about a prospect/lead lifecycle from awareness to customer with an active contact/order. I guess the primary problem it is helping with is showing that we have a lot to learn about sales and marketing approach, lots of growth and optimization to undergo.
    Neil P.

    Simple to Use, Easy to Navigate, and Truly Self-Serving

    Reviewed on Oct 08, 2026
    Review provided by G2
    What do you like best about the product?
    I love that it is actually simple to use and very easy to navigate. I find answers to be self serving and I am less frequently using help and chat to get results as vs the competition.
    What do you dislike about the product?
    Like most CRM's. there are a lot of features that go un-used either due to lack of knowledge, too many moving parts for 1 prrson to handle or even too much cost associated to it to enable the feature.
    What problems is the product solving and how is that benefiting you?
    Tasking and prospecting organization is a key benefit. Tracking lead and deal flow as the leads/prospect trickle down the funnel is fantastic
    Jeffrey B.

    Intuitive CRM with Sequence Improvement Needs

    Reviewed on Oct 07, 2026
    Review provided by G2
    What do you like best about the product?
    I like that HubSpot Sales Hub helps me keep track of all my stuff since I can get lost easily. It helps me stay focused and prevents things from falling through the cracks. The AI and visual layout of the pipeline have been helpful in winning deals I might have otherwise missed. I also find it easy to see what stage deals are at without having to read much or rely on reports. Additionally, I appreciate its intuitive nature, even though I was new to it after using Salesforce previously.
    What do you dislike about the product?
    My biggest complaint is the difficulty in updating sequences. When I want to change a step from manual to automated, it requires creating a full new step. I wish it was simpler to switch without undergoing the entire process. It seems a bit overly complicated, and I'm surprised it's not easier. Maybe I'm missing something.
    What problems is the product solving and how is that benefiting you?
    I use HubSpot Sales Hub to manage deals, track pipelines, and automate sequences for marketing. The AI and visual layout help me stay organized, keeping everything from falling through the cracks and ultimately aiding in winning deals.
    Consulting

    Capable Sales Platform

    Reviewed on Oct 07, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about HubSpot Sales Hub is how it brings our sales activity, contacts, companies, deals, and reporting into one place. The integrations and automation capabilities have also helped us reduce manual work and create more consistent sales processes.
    What do you dislike about the product?
    The biggest downside is that some useful functionality is locked behind higher-tier products or additional HubSpot hubs. We have also found that certain integrations, reporting options, and automation workflows can be more restrictive than expected, which sometimes requires workarounds or third-party tools. Quoting and invoicing in particular could be more flexible for Sales Hub users without requiring additional products.
    What problems is the product solving and how is that benefiting you?
    HubSpot Sales Hub is helping us centralize our sales process and reduce the amount of information spread across different systems. It gives our team better visibility into contacts, companies, deals, activities, and pipeline performance in one place.
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