Sales Hub Professional
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
10,000 reviews
from
External reviews are not included in the AWS star rating for the product.
Very User-Friendly App That’s Easy to Love
What do you like best about the product?
I really like the APP. Very user friendly
What do you dislike about the product?
A few too many item lines to fill in such as industry etc
What problems is the product solving and how is that benefiting you?
I not experienced any problems at this time
Effortless Setup, Streamlined Collaboration
What do you like best about the product?
I love that HubSpot Sales Hub is simple to use and easy to navigate. The user interface is very clear, which makes it super quick to see what pipeline and opportunities there are without having to learn a completely different system. It's also refreshing how easy it was to set up, with a lot of configuration possibilities.
What do you dislike about the product?
For me, it's mainly just due to permissions and the fact that you have to have a specific sales hub seat, which is obviously an additional cost.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub gives me full visibility into our pipeline and helps me track how marketing qualified leads are progressing through the sales cycle.
Clear Pipeline Visibility, Excellent for Sales Management
What do you like best about the product?
I like HubSpot Sales Hub for the clear visibility it provides of our pipeline. It shows the actual status of the sales team, which helps in making correct decisions and planning the future for the team. I also find it valuable for revenue prediction, which is crucial. The automated follow-up features are great for reducing manual work.
What do you dislike about the product?
The initial setup is a bit time-consuming as everything needs to be set before automation works.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for pipeline management, which gives me clear visibility and helps in making correct decisions and revenue predictions. It reduces the need for manual follow-ups, enhancing the efficiency of my sales process.
Streamlined CRM with Room for Reporting Improvement
What do you like best about the product?
I find the ease of finding what I need in HubSpot Sales Hub really helpful. I also appreciate how easily it integrates with Gmail, allowing me to properly track everything and see customer details within the extension. It cuts down time spent going back and forth looking at data since everything is all in one spot.
What do you dislike about the product?
There is no commission reporting and the goals are limited. Primarily on outbound, the only option for outbound metrics is calls. We primarily email for outbound and there is no way of tracking that without creating your own properties and custom reports. It was a bit tough at the start, but they had us use an onboarding company that helped to set us up for a fee.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as our CRM to input goals, create reports, and dashboards. It integrates easily with Gmail to track customer details and cuts down on time spent finding data, keeping it all in one spot.
User-Friendly Interface with Powerful Automation
What do you like best about the product?
I use HubSpot Sales Hub to manage our database of contacts and all of our automated email communication. I appreciate that it minimizes the need to update information in multiple places and reduces the manual work of sending out regular session reminder emails. I like the clean and easy-to-use interface, and it's multi-purpose. I also find the reporting features valuable.
What do you dislike about the product?
Some of the reporting or workflow features require workarounds and aren't very straightforward. Rather than needing to create 2 separate segments or reports, there should be a feature where you can have a segment within a segment.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to minimize updating information in multiple places and reduce manual work in sending session reminder emails.
Great Usability with Some Cost Constraints
What do you like best about the product?
I find HubSpot Sales Hub to be quite user-friendly and adjustable, making it easy to understand even for non-technical users. I really like its intuitive interface and the drag-and-drop feature because they simplify the process. The AI assistant helps a lot, and I appreciate how I can have tailored pipelines and data views customized to my needs. The no-code automations are a big plus for efficiency.
What do you dislike about the product?
The price is high, and I don't like the feature gatekeeping. Reporting constraints like limiting to 1000 rows are frustrating, and data migration is a mess.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps sales information organized for our team, letting us track quotes, sales data, and customer stages easily.
AI-Driven Sales Efficiency, But Permissions Need Work
What do you like best about the product?
I love that HubSpot Sales Hub offers native AI automation that's incredibly accessible, designed for every sales rep rather than just data scientists. The AI tools are powerful and integrated directly, automating tedious tasks with just a few clicks and no coding needed. I also enjoy the seamless native integration with the entire HubSpot suite, which enhances efficiency. Additionally, the initial setup of HubSpot Sales Hub is exceptionally streamlined and user-friendly, making it easy to get started.
What do you dislike about the product?
I'm not a fan of HubSpot Sales Hub's restrictive user permission tiers. The permission model is too broad with categories like 'Sales Rep,' 'Sales Manager,' and 'Admin,' but lacks the ability for detailed field-level or object-level permissions. For example, you can't stop a junior rep from seeing deal revenue data or a regional manager from changing global pipeline stages, which means admins either end up oversharing sensitive data or have to create separate CRM instances for different teams, which can be expensive and lead to siloing. Also, there's an issue with undersharing functionality. A senior sales rep who needs to make custom email templates or approve team quotes is restricted in the 'Sales Rep' tier and has to escalate tasks to a manager, which just slows everything down.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to automate lead scoring and engagement, saving time on data entry and boosting follow-up timing. It centralizes tasks, reduces admin work by over 50%, and improves open rates by 30-40%, optimizing our sales process.
Everything my sales team needs !
What do you like best about the product?
Hubspot sales hub brings my entire sales process together. I'm a big fan of the email tracking and templates. being able to see when a customer opens an email or clicks a link gives me the insight i need to reach out at the right moment. Templates are easy to customize, so my team stays efficient without sounding robotic. The integration with marketing hub gives me a full picture of every leas from the first touch to closed deal.
What do you dislike about the product?
The only downside is that once got used to hubspot's workflow and automation, it is hard to imagine managing a sales pipeline without it.
What problems is the product solving and how is that benefiting you?
It solved the issue of inconsistent follow up. the automation tools like sequences, tsk reminders ensure that nothing falls through and that every rep follows the same proven process. with this, my team has become more organized and responsive which shows up in our conversion rates.
Exceptional CRM with Simple and Intuitive Design
What do you like best about the product?
I really like the layout of HubSpot Sales Hub. I appreciate its simplicity, especially for something that would traditionally hold complex data combinations. I find it simple and easy to use, particularly when searching for customers and reviewing their profiles. I also like the overall structure; it feels good.
What do you dislike about the product?
0
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM to keep customer records, make sequences for prospect communication, and track meeting notes, which simplifies managing customer timelines and data.
Super Useful for Project Management & Data Aggregation
What do you like best about the product?
Super usefulf ro project management and data aggregation
What do you dislike about the product?
Sometimes the load times are a bit slow and that can slow down workflows
What problems is the product solving and how is that benefiting you?
solving the problem of handling many leads in an organized way
showing 101 - 110