Sales Hub Professional
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
10,000 reviews
from
External reviews are not included in the AWS star rating for the product.
Streamlined Client Sourcing, But Dashboard Needs Clarity
What do you like best about the product?
I think HubSpot Sales Hub gives me the opportunity to look at clients who are already interested in my platform, which helps me focus on warm clients and save time from sourcing for the best clients. This feature helps me be able to increase my sales.
What do you dislike about the product?
Sometimes it was a bit overwhelming to have so much information. Just having a more clear dashboard. Having a clearer dashboard would help.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to identify warm clients interested in our platform, reducing time spent sourcing and helping me increase sales.
All-in-One Sales Hub with Good Support, but Complex and Pricey
What do you like best about the product?
The biggest benefit we’ve found is being able to bring all our sales-related activities into one place, whether that’s the initial lead, a demo recording transcript, emails, or post-sale engagement. Having a range of integrations with Fathom, Office 365, and other associated plugins makes the whole process feel seamless once everything is configured. Their Support and Onboarding services have also been solid, and they’re always happy to help when we need it.
What do you dislike about the product?
It can feel overly complicated and seems to rely too heavily on additional fields. It also doesn’t appear to offer a native “Proposal” solution. The UI/UX can be difficult to understand at times, and the product can feel slow to use. On top of that, it’s quite highly priced and limits you to a minimum of five users. We’ve also found little use for their AI throughout the product.
What problems is the product solving and how is that benefiting you?
It's our core sales tool for prospecting and nurturing deals.
Streamlined CRM with Easy Setup and Tracking
What do you like best about the product?
I use HubSpot Sales Hub for CRM tracking and relationship management and it solves the problems of having an organized and clean CRM. I like that it allows me to streamline outreach and keep track of my partners effectively. The ease of use stands out to me—I previously worked at a company that used Salesforce, and I much prefer HubSpot Sales Hub. I also think the sequencing and activity tracking are especially clear and easy to use, which is crucial for managing a bulk of partners and keeping track of outreach. It helps me stay relevant to our prospects. Additionally, I found it easy to learn and set up for my role.
What do you dislike about the product?
I think tying accounts to contacts, most specifically identifying duplicate accounts. I have hit that issue before where multiple accounts under the same domain get created and aren't flagged. That makes it tricky to accurately manage relationships and brands if multiple people work the same account because they don't know the other exists.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub organizes our CRM, streamlines outreach, and helps me track partners effectively.
Effective Deal Tracking, Needs UI Improvement
What do you like best about the product?
I like HubSpot Sales Hub mainly for its decentralization. It's basically like, I can just keep all my stuff there, making it easy to centralize all deal-related activities. Also, the task tracker is something I find valuable.
What do you dislike about the product?
The UI is just wonky. I don't particularly like it. I think you'd never really see the amount of information you would normally see, if the UI was just better designed.
What problems is the product solving and how is that benefiting you?
It helps me track my deal progress and centralize all deal-related activities.
Streamlines Sales Processes, But AI Chat Needs Improvement
What do you like best about the product?
I use HubSpot Sales Hub for deal management, pipeline, and finding leads. It makes it easier to stay in control and have an overview. I really like its ease of use, and the workflows are a big plus as they save me time.
What do you dislike about the product?
The customer-facing AI chat module is bad, with issues such as hallucinations and being too generic.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub makes it easier to stay in control and have an overview. Workflows save me time.
Easy-to-Navigate Features, Great First Experience with Hubspot
What do you like best about the product?
I like the ease of the features it provides. It also is easy to navigate.
What do you dislike about the product?
This is my first time using Hubspot, so far I have no dislikes.
What problems is the product solving and how is that benefiting you?
It is allowing me to access my clients easily
Easy to Use and Keeps Me Organized and on Track
What do you like best about the product?
It’s easy to use, and it helps keep me on track with calls, follow-ups, and other tasks.
What do you dislike about the product?
Nothing to complain about—I love it! It’s a great tool that helps me stay organized and keep everything in order.
What problems is the product solving and how is that benefiting you?
My follow-ups are something I often lose track of when I get busy and forget about them. Hubspot is always there to remind me, which helps me stay on top of things.
Keeping Sales Organised and Teams Aligned
What do you like best about the product?
I really value how clearly everything is structured in HubSpot Sales Hub. The sections are intuitive, so information does not get lost or buried, which makes it easy to stay organised and efficient. I also appreciate how well it integrates with the other tools I use, allowing for a smoother and more connected workflow.
What do you dislike about the product?
At times, I find that HubSpot Sales Hub could offer more flexibility to fully adapt to some specific workflow needs. That said, the team has been very open to feedback, and I appreciate their willingness to communicate and suggest alternative solutions when limitations come up.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps streamline and standardise our workflows, which has a direct impact on efficiency across the team. It is very easy to set up and share workflows, so everyone is aligned on processes and expectations. This is especially valuable for onboarding, as new hires can quickly get up to speed and start contributing almost from day one without a steep learning curve.
Effortless CRM with Powerful Integration
What do you like best about the product?
I really like how easy it is to use HubSpot Sales Hub, and it has lots of features that accommodate business expansion. In sales pipeline management, it allows us to focus on the highest value targets and track them through completion. It's also great that it's integrated with other tools like Chili Piper and Google.
What do you dislike about the product?
Can't think of anything
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for organizing and managing the sales pipeline. It helps us focus on high-value targets and track them through completion with ease.
HubSpot Sales Hub Streamlines Sales with Automation and Clear Reporting
What do you like best about the product?
I like best about HubSpot Sales Hub how it brings everything into one place, making the sales process much more organised and efficient. It’s easy to track interactions with customers, manage deals, and automate repetitive tasks, which saves time and reduces mistakes. The reporting tools are also really useful because they give clear insights into performance, helping teams make better decisions. Overall, it simplifies sales work and helps build stronger relationships with customers.
What do you dislike about the product?
One thing I dislike about HubSpot Sales Hub is that some of its more advanced features are only available in the higher-priced plans, which can make it expensive for smaller businesses or individuals. It can also feel a bit overwhelming at first because there are so many tools and options to learn. Additionally, certain customisation options and reporting features can be limited unless you upgrade, which might be frustrating for users who want more flexibility.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of disorganised sales processes by bringing all customer information, communication, and deal tracking into one central place. This means I don’t have to switch between different tools or worry about losing important details. It also helps automate repetitive tasks like follow-ups and data entry, which saves time and lets me focus more on building relationships with customers. Overall, it makes the sales process more efficient and helps me stay organised, which improves productivity and results.
showing 121 - 130