Reviews from AWS customer

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    Hall B.

Detailed Reporting, Sales, and Email Campaigns All in One Place

  • April 17, 2026
  • Review provided by G2

What do you like best about the product?
Reporting, sales use, email campaigns, in one spot in detail.
What do you dislike about the product?
Reporting structuring, inability to easily cross report.
What problems is the product solving and how is that benefiting you?
Integration and CRM use as well as data.


    Computer Software

Intuitive, Clean UI with Decent Performance

  • April 17, 2026
  • Review provided by G2

What do you like best about the product?
its very intuitive and the UI is pretty clean so overall a good product. good performance as well with very less downtime.
What do you dislike about the product?
i want the ability to customise my experience with my own colours and branding
What problems is the product solving and how is that benefiting you?
it streamlines our sales operation in our organisation. make documenting very useful for sales roles


    Computer Software

Powerful No-Code Automation That Lets Us Add Features Fast

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
The ability to add new features and automation without the need of a developer.
What do you dislike about the product?
Attribution is somewhat weak and could be strengthened.
What problems is the product solving and how is that benefiting you?
It eliminates the need for a developer or outside consultants.


    Vytas J.

Boosts Sales Efficiency but Lacks Customization

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub has some pretty cool features like account summarizations and email drafting. These have really helped by removing manual sales operational overhead, letting sellers focus more on strategic selling. It also helps with email enriching and can help reduce our SDR count.
What do you dislike about the product?
I would say it's nowhere near as big as Salesforce. You can't do any very complex workflows. And it's maybe you can't customize it as much. That's probably the biggest one. And if you start using all these add-ons and stuff, it just costs. It costs exponentially a lot more.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for pipeline tracking, better forecasting, and improved deal management. It helps identify bottlenecks and track emails and meetings for more accurate forecasts and deal velocity.


    Rostam Z.

HubSpot: Easy to Use, User-Friendly, and Packed with Features

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
Very easy to use and user-friendly. Lots of features
What do you dislike about the product?
Hubspot changed a few of the names which I dislike as they don't make sense.
What problems is the product solving and how is that benefiting you?
Helps me manage our CRM database and do outreach all in one platform.


    Phillip S.

Easy to Use and Time-Saving, Needs More AI Features

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Sales Hub easy to use, which really saves me time. The initial setup was 'easy peasy,' which made getting started hassle-free.
What do you dislike about the product?
I would like to see more AI features.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to solve sales issues. It's easy to use and saves time.


    Isabella S.

Streamlined CRM with Intuitive Integrations

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Sales Hub to manage my accounts, opportunities, and leads efficiently. I appreciate the organizational benefits it offers, especially through automatic notifications, client notes, and activities. The information about the history of accounts is quite helpful, and the integration with my meetings and emails streamlines my workflow. I also find HubSpot Sales Hub easy to use, making it a convenient tool in my daily operations.
What do you dislike about the product?
mass update for contacts...
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage my accounts, opportunities, and leads. It organizes with automatic notifications, client notes and activities, account history, and integrates with my meetings and emails.


    Mai M.

User-Friendly CRM with Seamless Onboarding and Integration

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
I love that HubSpot Sales Hub has significantly streamlined how we handle contacts and communications by consolidating everything into one place. This efficiency helps us track new and existing clients and monitor the lifecycle of our experiences with them. Despite joining the HubSpot platform later than most, I found it surprisingly easy to learn, and it's more user-friendly than I initially expected. The initial setup was fairly easy too, especially with the help from a single point of contact who guided us through the onboarding until we were fully operational.
What do you dislike about the product?
Sometimes it logs me off, but that may be a user error problem! I do find that there are times I have been arbitrarily logged off so I will need to manually log in.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub streamlines our contacts and communications, helping us track clients and the lifecycle of our experiences with them.


    Hamza H.

Intuitive and Easy-to-Use CRM, Perfect for Prospecting

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
I love that HubSpot Sales Hub is very intuitive. It's very easy to use because of its interface.
What do you dislike about the product?
Cold calling is not optimized for speed and that forces you to open multiple tabs which eats up RAM and slows down the process + the device itself.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub lets me keep notes on prospecting, provides a single source of truth with its CRM, and allows calls to different prospects in one session.


    Prabhat D.

HubSpot Sales Hub Makes Automated, Role-Based Reporting Easy

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is not only a CRM portal; it also helps me automate reports based on the user and their needs. For example, if I want to present one type of report to top management and a different set of reports to the sales team, HubSpot makes it easy for me to do that.
What do you dislike about the product?
Overall, it’s good in terms of integration and everything else. However, it seems that if you want to use it with internal software that isn’t listed, you might not get enough support. That said, it may also be something they add or improve later on.
What problems is the product solving and how is that benefiting you?
HubSpot provides me with a one-stop solution for reports, filters, and everything related to our centers. When I was working on a team, I created different reports for each team, and I feel that’s one of the best uses of the software. If you don’t have HubSpot, you have to start preparing reports manually, but HubSpot solves that.