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    Feleecia K.

HubSpot Sales Hub: Sales Processes and Boosting Revenue

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I really, like HubSpot Sales Hub because it puts the sales process in one place. This makes it easy for me to manage my leads and track my deals. I can stay organized. That is a big help. The HubSpot Sales Hub has a customer relationship manager and it also has tools that automate tasks. For example it can send emails for me. Remind me of tasks I need to do. It also helps me manage my pipeline. All of these tools save me time. Make sure I do not miss any opportunities. I also like that HubSpot Sales Hub shows me how my team is doing and what is going on with my customers. This means I can make decisions based on what's really happening with HubSpot Sales Hub. The integration with marketing tools means sales and marketing can work seamlessly together, improving lead quality and overall efficiency.
What do you dislike about the product?
One thing that is not so great about HubSpot Sales Hub is that it does not have all the features that bigger teams need. Some features like automation and reporting are only available if you pay for an expensive plan. This can be a problem for teams because they do not have a lot of money to spend. The HubSpot Sales Hub system can also be a bit hard to work with if your team does sales, in a different way. It can be tough to make the pipelines and workflows fit your teams sales process. The HubSpot Sales Hub can feel a bit stiff and not very flexible. Additionally, while the platform is powerful, there’s a learning curve for new users, and initial setup can take time to ensure everything from deal stages to reporting is configured correctly.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is a tool that helps with sales processes that are all over the place and customer data that is not, in one place. It puts all the leads and deals and interactions in one spot. This means you do not have to deal with a lot of spreadsheets and emails and different tools. HubSpot Sales Hub gives you an idea of what is going on with your sales. It does tasks for you that you would normally have to do over and over. HubSpot Sales Hub also keeps track of every time you talk to someone who might become a customer. The benefit is more efficient, data-driven selling. It helps prioritize high-value leads, reduces manual work, and ensures timely follow-ups, which leads to higher conversion rates. Additionally, the integration with marketing and CRM data gives a full picture of the customer journey, allowing for more personalized outreach and better alignment between sales and marketing teams. This ultimately saves time, improves pipeline accuracy, and drives revenue growth.


    Erin N.

Seamless Gmail Integration with Powerful Message Templates

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The message templates that can connect to your gmail
What do you dislike about the product?
sometimes the sequences are delayed when you schedule a time
What problems is the product solving and how is that benefiting you?
efficiency when doing outreach, keeping prospects organized


    Brett S.

Streamlined Sales Process with Robust Automation

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to automatically send emails to our customers once they enter the pilot or closed won stage. It's exactly what we needed for the sales team to focus less on client success and more on sales. Also, it was our first choice, and the initial setup was easy—starting free and then scaling to a paid plan.
What do you dislike about the product?
I personally like the list emails as a sales method through Salesforce better than I like them through HubSpot. Through Salesforce, I can easily make a list of say 1000 people, and hit them with an email easily. Through Hubspot, I have to email through sequences.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for prospecting, leads, sales, client management, data, and deal tracking. It eliminates the need to track everything in Google Sheets. It automates emails for customers entering certain sales stages, allowing the sales team to focus more on selling.


    Computer Software

Outstanding Experience with Powerful Features

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Helps in tracking all the details of a sales
What do you dislike about the product?
The fields in the UI reports and API connection are not same
What problems is the product solving and how is that benefiting you?
Sales event tracking


    Marshall P.

Effortless Setup and Game-Changing Sequences with Outstanding Support

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Having used a range of sales tools, including SalesForce, I find HubSpot much easier to set up and for the sales team to manage independently. It allows them to make improvements to their outreach strategies without much difficulty. The Sequences feature has been a game changer for our business, especially since we handle large lead volumes and need to maximize efficiency.

HubSpot has also provided excellent ongoing training support, particularly when onboarding new team members.

We integrated HubSpot directly with our SalesForce account and encountered very few issues during the setup. Additionally, our wider marketing team relies on HubSpot daily for marketing outreach and to support top-of-funnel activities.
What do you dislike about the product?
So far, we have found it challenging to effectively utilize the AI tools for sales outreach, even though it is clear that they have improved considerably over time. Additionally, we have encountered some limitations with the integration between Salesforce and HubSpot, particularly because Salesforce handles Leads and Contacts as separate entities. While HubSpot has recently added Lead objects, they are not exactly equivalent and have only been of limited use to us so far.
What problems is the product solving and how is that benefiting you?
Sales outreach at scale is made possible through automated sequences, which significantly enhance the speed at which contacts are reached. The transition of leads from marketing to sales is streamlined by activity tracking, allowing sales teams to see marketing engagement before an enquiry is made. This visibility helps boost engagement rates. Additionally, customer re-engagement is supported by workflows that use automated follow-up email cadences, further improving the effectiveness of sales outreach.


    Computer Software

Clean, User-Friendly, and Exceptionally Organized

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how clean and user-friendly HubSpot is. It keeps everything organized in a single location, making it easy to track activities and helping the team manage their follow-ups efficiently, all without things ever feeling messy or complicated.
What do you dislike about the product?
Certain features may seem restricted unless you opt for one of the higher-tier plans, and setting up some workflows can require a bit of time and effort. However, once everything is configured, the experience is generally quite smooth.
What problems is the product solving and how is that benefiting you?
HubSpot addresses the challenge of maintaining organized and visible sales activities. It enables our team to monitor follow-ups, manage pipelines, and remain coordinated, making it simpler to advance deals and maintain consistency.


    Tim E.

Best Tool for Sales Organization and AI-Powered Email Assistance

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
This is the best tool I have used for staying organized and managing my daily sales tasks efficiently. I also really appreciate the new AI feature that assists with writing emails. Hubspot also has great support whenever we need help with something.
What do you dislike about the product?
The new layout is a bit clunky and it can be hard to find things sometimes.
What problems is the product solving and how is that benefiting you?
This tool has been instrumental in automating our outbound sales process. It allows us to monitor our key performance indicators and provides the reporting necessary to ensure we stay on target. By streamlining our daily outreach, it saves us hours each day and greatly improves our efficiency.


    Darja H.

Streamlines Sales with Minor Usability Tweaks Needed

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I find the display of HubSpot Sales Hub easy to navigate, which helps me complete daily tasks and keep track of work. The easier navigation means less time spent looking for information. I also appreciate that the installation was pretty simple, with support available if needed.
What do you dislike about the product?
I think HubSpot Sales Hub could be simplified and bullet-pointed. In general, the easier it is to navigate, the less time spent looking for information.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub makes sales management easier, helps me complete day-to-day tasks, and keeps track of work. The easy-to-navigate display reduces time spent looking for information.


    Charlotte M.

Seamless, User-Friendly Platform That Drives Adoption

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like the simplicity of having all modules interlinked for an easy-to-use platform. Having it configured in this way increases end user adoption as they do not have to worry about replicating information.
What do you dislike about the product?
The pricing structure for HubSpot is a limiting factor due to costly scaling.
What problems is the product solving and how is that benefiting you?
Streamlining of sales, marketing and CRM processes


    Sanchit J.

Effective Lead Management, Needs Better Integration

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I liked the lead status function most. It helps me understand and navigate between cold and hot leads. When I get 100 leads and do activities like calling or sending emails and texts, changing the lead status helps me identify which leads have a high or low chance of a sale.
What do you dislike about the product?
It lags integration with good virtual meeting software like Zoom.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage lead data, engage with leads, update their status as needed, and maintain our sales pipeline. It helps me identify leads with high chances of sale and keep track of the sales funnel effectively.