Sales Hub Professional
HubSpotReviews from AWS customer
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Automation & Organization
What do you like best about the product?
Overall ease of use. Love using sequences for prospecting and automating tasks.
What do you dislike about the product?
Customer support could be better. It would be nice to be able to get assistance through a phone call and not just via email. Issues are much easier to explain when talking with someone & having a dialogue vs. emails back & forth.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the biggest challenges I face on the sales team by automating repetitive tasks, organizing all contact and deal data in one place, and giving me clear visibility into my pipeline. It helps me prioritize high-quality leads, stay consistent with follow-up through sequences and reminders, and eliminate the risk of opportunities slipping through the cracks.
HubSpot Sales Hub: Great for Automation and Insights
What do you like best about the product?
I like HubSpot Sales Hub for its intuitive interface and seamless integration with CRM features. It makes tracking deals, managing pipelines, and automating tasks incredibly easy, which saves time and improves productivity. The reporting and analytics tools are also excellent for gaining insights into sales performance.
What do you dislike about the product?
Some advanced features are limited to higher-tier plans, and customization for reports could be more flexible. Improving accessibility and integration ease would make the platform even more valuable.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps streamline deal tracking, automate follow-ups, and centralize customer data, saving time and improving productivity.
Centralized CRM and Powerful Automation Drive Productivity
What do you like best about the product?
Having a tool that can be used to schedule daily activities related to the sales process is undoubtedly the feature of the platform that appeals to us most. Previously, Excel spreadsheets were generally used, where staff shared their daily activities in the sales process with their respective superiors. With this tool, time is reduced and an accurate record is kept of the activities carried out by those responsible.
What do you dislike about the product?
At this moment in time, any eventuality or issue we might raise against the platform would be unfair to reflect upon. However, with time and use of these tools, we may find some cases in which we are not satisfied with the use of the features.
What problems is the product solving and how is that benefiting you?
Productivity rates and time utilization are definitely two of the factors we seek to address with the implementation of the tool in the sales process. As an activity that requires time, dedication, effort, consistency, and guidance, sales processes often take a significant amount of time to develop/execute before the expected results are achieved. Keeping accurate and reliable records through the tool provides significant value in terms of contributing to and achieving the expected results.
Easy Setup But Needs Improved Calling Features
What do you like best about the product?
I like that HubSpot Sales Hub is simple and easy to use without anything fancy. The segmentation and list features are really helpful, allowing me to create different kinds of buckets to reach different kinds of prospects. I appreciate how easy it was to get up and running with HubSpot Sales Hub, as I was familiar with the whole product within a day or two.
What do you dislike about the product?
I feel the calling integration could be a bit better. It kind of redirects to another page or takes time to load, especially if you're using any indication. It would be better if it was inbuilt so you could see notes or the person properly during the call. After the call, it's very hard to know where to write the notes in. So maybe structuring the calling feature better overall would help.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM to manage client information, bringing everything together seamlessly. It provides easy access to phone numbers and emails, making it simple to reach out via different channels.
User-Friendly and Intuitive Platform
What do you like best about the product?
What I appreciate most about HubSpot Sales Hub is how user-friendly it is. Even though I never received any formal training from my company, I haven't found it necessary, since the platform's features are largely intuitive.
What do you dislike about the product?
I dislike that HubSpot Sales Hub does NOT show monthly breakouts with revenue. As a salesperson, it would be helpful to see what my sales totals looks like per month.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to track my emails, providing concrete evidence to my upper management that I am actively making connections, reaching out, and fulfilling my responsibilities. This feature is especially important for me as a remote worker.
Many functions, but complicated
What do you like best about the product?
What I like the most is that it has many things and it would be good if it were easy to use, but it is not.
What do you dislike about the product?
It is very complicated to use because it has too many buttons and too many little things, which really aren't needed in such quantity. The seller's experience is complicated.
What problems is the product solving and how is that benefiting you?
I really tried, but it was very complicated to implement. That's why I switched to Pipedrive and Active Campaign, and now I'm moving to Kommo.
Easy to Use with Excellent Educational Webinars
What do you like best about the product?
It's easy to use and they often hold webinars to teach you about special or more advanced features.
What do you dislike about the product?
I wish their integration with AI was going faster.
What problems is the product solving and how is that benefiting you?
They are working very hard on their AI integration which will benefit me by cutting down on menial tasks.
Effortless to Use—Sale Hub Makes Everything Simple
What do you like best about the product?
Ease of use is probably the most important thing to me and Sale Hub hits that
What do you dislike about the product?
There isnt much that I dont like about Hubspot. There is a bit of a learning curve, but once you figure it out then you're good.
What problems is the product solving and how is that benefiting you?
Implimenting sales strategies.
Comprehensive Sales Tool with Easy Setup
What do you like best about the product?
I like that HubSpot Sales Hub is an all-in-one platform where I can run marketing, sales, and customer support. I also appreciate being able to see my emails, messages, and calls all in one place. It's great for tracking things like website visitors turning into leads, which then turn into sales-qualified opportunities and deals. Plus, I can manage finances and track the numbers for the whole team.
What do you dislike about the product?
I think what can be improved is the sequences, if you can have the LinkedIn sequences also enabled within it? That'll be great.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for sales management. It helps in deal management, tracking communications with clients, and managing all sales interactions. It's an all-in-one platform for marketing, sales, and customer support with centralized emails, messages, calls, and lead tracking.
Streamlined CRM with Effortless Efficiency
What do you like best about the product?
I really like managing deals with HubSpot Sales Hub. The use of templates for efficiency and the sales pipeline all stand out to me. It all saves time and allows me to remain proactive. The ability to track engagement types with customers and the capability to track in real time all data relevant to my role are also very beneficial. The initial setup was straightforward, and I have linked it to Outlook, which works well for my needs.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage daily tasks and track engagement with customers in real time. It saves time and keeps me proactive by efficiently managing deals and using templates. I linked it to Outlook for expanded functionality.
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