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    Megan T.

Account Executive

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use & organization of different tabs.
What do you dislike about the product?
The solution can often be slow or have outages.
What problems is the product solving and how is that benefiting you?
Providing a centralized place for me to view deals, statuses & tasks related to customers.


    Emma S.

Organized CRM with a Steep Learning Curve

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how HubSpot Sales Hub allows me to easily find all of my past work and the work of my peers, which is invaluable for maintaining continuity and collaboration within our team. I also really like the deal board view, which helps me effectively track my deal pipeline. This feature provides me with a clear visual representation of where every deal stands, making it simpler to manage and prioritize tasks. These elements of HubSpot Sales Hub contribute significantly to streamlining our customer relationship management processes and supporting teamwork.
What do you dislike about the product?
I don't find HubSpot Sales Hub particularly user-friendly. When I'm trying to build a deal view dashboard, I often lack confidence in whether I've filtered correctly to capture all necessary deals. Additionally, I found the learning curve to be quite steep, especially for someone like me who hasn't used this type of platform before.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps my customer database sorted, logs emails, tracks deals in the pipeline, maintains task accountability, and enhances team collaboration.


    Andrew L.

Maximized Call Efficiency, Easy to Use

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I greatly appreciate the ease of use offered by HubSpot Sales Hub. Having utilized this platform at prior jobs, I am familiar and comfortable with its interface, which minimizes the learning curve for me. What truly stands out is the platform's all-in-one capability, allowing me to make calls directly without needing to switch to different programs. This cohesive experience streamlines my workflow significantly. Additionally, the setup was very straightforward, making the integration into my daily tasks seamless. In my opinion, HubSpot Sales Hub is superior to other solutions I have tried, which is why I have no hesitation in highly recommending it to my colleagues. I confidently rate it a ten out of ten.
What do you dislike about the product?
Sometimes, when transitioning from one account to the next on HubSpot Sales Hub, the information from the previous account mistakenly carries over to the new account. For instance, if I leave a note about a voicemail and schedule a callback, that action might incorrectly transfer to another account, leading to confusion. This inconsistency can be problematic as it disrupts the seamless management of multiple accounts.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline calls and note-taking, reducing manual data entry by using templates and copy-paste functions.


    Biotechnology

Exceptionally Organized and Seamless CRM Integration

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I love how well everything is organized on the site and how you can easily find everything you need. It's great that the info on hubspot also gets synced with our other CRM and helps build a bridge between the two!
What do you dislike about the product?
creating reports is not intuitive to me, personally.
What problems is the product solving and how is that benefiting you?
It's creating a space where we can track and log customer interactions. We can follow customer journeys on there so customer information never get's lost


    Financial Services

Excellent Tool That Delivers, Despite Occasional Slowdowns

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Hubspot is being able to keep all of my accounts in a neat and concise fashion.
What do you dislike about the product?
Its slow to load or has issues form time to time.
What problems is the product solving and how is that benefiting you?
It helps me keep all of my accounts in one place and can also pull up key metrics within my own outreach such as meeting goals and completes.


    Nickolas C.

payroll manager

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
email sequence and email template and email saved
What do you dislike about the product?
information needs to auto populate for each and every lead
What problems is the product solving and how is that benefiting you?
touch points for my clients


    Janelle B.

Powerful CRM with Great Metrics but Needs Stability Improvements

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I love using HubSpot Sales Hub as my primary sales CRM platform because it provides an all-in-one solution where I can organize all the accounts I’m currently working on and in my pipeline. The metrics feature stands out as I can see my metrics against other SDRs on my team, which helps me gauge my performance and drive my motivation. The platform's ease of use is another highlight, as it offers excellent visibility and allows me to organize data by different time frames such as weekly and quarterly. These features collectively enhance my productivity and provide great value to my sales operations.
What do you dislike about the product?
Sometimes, HubSpot Sales Hub crashes randomly. This issue requires contacting our rev-ops team for resolution. If there was an immediate, easier way to fix this problem without needing to involve the team, it would significantly improve the user experience.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to organize my accounts and pipeline in one solution, track my metrics easily, and compare them with my team, which boosts my productivity.


    Kyla D.

Customizable Dashboards, But Sluggish Performance

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that HubSpot Sales Hub serves as my primary CRM, making it easier to track my prospects, accounts, and deals efficiently. The customizable dashboards are a standout feature for me, as I have the flexibility to create as many as I need for different projects and tracking purposes. I love having everything centralized in one place, which streamlines my workflow significantly. The integration with Outreach also stands out, providing a seamless experience that enhances productivity. Additionally, the initial setup was very quick and easy, ensuring a smooth transition to using the platform.
What do you dislike about the product?
I find that HubSpot Sales Hub works super slow sometimes, especially when more than three tabs are open, causing the system to freeze.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me track prospects, accounts, and deals efficiently. I love the customizable dashboards for various projects and its integration with Outreach, keeping everything centralized and organized.


    Oscar G.

Effortless Sales Conversions, Needs Faster Calls

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I love how HubSpot Sales Hub enables me to effectively connect with customers and convert them into patients. The task feature is particularly outstanding, providing an excellent way for me to make calls very quickly and efficiently, reducing the time I spend on each task. Additionally, the initial setup of HubSpot Sales Hub was easy and quick, allowing me to get started without any hassle. All these aspects contribute significantly to enhancing my workflow and productivity.
What do you dislike about the product?
I would like the calling feature on HubSpot Sales Hub to be faster. It requires fewer clicks, which can make the process more efficient.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub enhances customer connections and conversions, and its task feature accelerates call processes, though I wish it required fewer clicks.


    Mason M.

Organized Sales, Easy Setup

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I love how HubSpot Sales Hub helps keep all my records and sequences organized. It efficiently organizes all my back-end processes, which is incredibly valuable for maintaining order and efficiency in my sales tasks. I particularly appreciate the ease it brings in managing my sequences, which streamlines my workflows and helps me work more systematically. Additionally, the initial setup of HubSpot Sales Hub was so easy, making the transition smooth and quick. This ease of use is a big plus for me and contributes to why I'm likely to recommend it.
What do you dislike about the product?
I'm not the biggest fan of the copilot feature.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps keep all my records and sequences organized, streamlining back-end processes efficiently.