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    Lori C.

Transformative Sales Management with HubSpot

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy to use HubSpot Sales Hub is, particularly enjoying the deals view where my team has created a pipeline for various services sold, alongside dashboards to track progress through the sales cycle. The efficiency we gain from the simple-to-use templates and email snippets has been a huge win, saving us so much time. The deals view makes it straightforward to see all my deals in one place, helping me understand what stage in the sales cycle each deal is at and whether I need to reach out or follow up. The quote templates, which can be customized based on the service sold, allow us to send out professional proposals with built-in Stripe integration for online payments, further streamlining our process. Email snippets help me quickly draft personal emails with pre-populated language, so I don't have to re-type the same thing repeatedly, again saving loads of time. The initial setup was very user-friendly, and the exceptional support from the tech team when the online knowledge base articles didn’t suffice has been appreciated.
What do you dislike about the product?
Nothing comes to mind. Overall a very good tool.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline sales activities, from evaluating clients to managing deal flow. It consolidates sales tasks, enhances efficiency with easy-to-use templates, and tracks sales cycle progress, saving time through email snippets for quick communication.


    Mike M.

Exceeded Expectations with User-Friendly CRM Experience

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I have been pleasantly surprised by how HubSpot Sales Hub has superseded Salesforce in terms of user friendliness, with really smooth UX and UI. It's a huge time saver, consolidating all the information I need for selling and retaining my client base while allowing me to never miss a beat with my clients by looking back at every interaction we've had to stay up to date. The simplicity and user-friendly interface stand out, making it really easy to pull reporting and choose which fields you want to see. I love how easy it is to look at deals within the sales tab and move things around. The buyer intent tab and lead scoring in HubSpot are really interesting and helpful, allowing us to focus on what's going to help drive revenue. The reporting is phenomenal, and everything lives in HubSpot, making it an essential tool for our company. HubSpot Sales Hub has also made amazing advancements in the CRM space, really establishing itself as a household name. The initial setup was very easy and smooth, having a CSM to guide us through the process helped a lot.
What do you dislike about the product?
I think Salesforce was a little bit easier for prospecting outside of marketing automation. Sometimes I like to just go account based or contact based selling. And I think HubSpot does a good job in just giving you, like, a holistic overview of each account. But, I think Salesforce was a little bit more sales oriented. HubSpot, while it's fantastic for sales, I'd say it's better for cross departmental collaboration.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a time-saver that consolidates information for successful selling and client retention. It provides historical data for seamless onboarding and ensures I stay updated with client interactions. Its email marketing and reporting features are phenomenal, supporting my weekly reports and keeping activities current.


    Desiree G.

Intuitive and Effortless to Use

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
It is very intuitive, I never needed training
What do you dislike about the product?
Hard to identify key info from customers
What problems is the product solving and how is that benefiting you?
We use it as a CRM along with Salesforce, when comparing the two, I love using Hubspot as it is friendlier. I create many reports, I love how easy it is


    Cameron J.

Organized and Easy to Use

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Organized, easy to use. Very user friendly
What do you dislike about the product?
Doesn't update age of client. Also the merging and searching feature
What problems is the product solving and how is that benefiting you?
Being organized. Finding information quickly


    Jonathan L.

Intuitive and Efficient for Follow-Ups

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I find HubSpot Sales Hub very user-friendly, which really makes things seamless for me. Its automation features are a big help because they ensure I don't forget to follow up with prospects. Another thing I love is how intuitive it is. HubSpot Sales Hub also organizes contact information effectively, allowing me to track prospect growth easily and know where each prospect is in the process. The setup was very easy and intuitive, adding to a smooth experience.
What do you dislike about the product?
Nothing really... but if there was a way to color code things that would be nice
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is user-friendly, automates follow-ups, helps track where prospects are in the sales process, and organizes contact information for monitoring growth.


    Sarah W.

Ease of Use with Hubspot

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and ability to do a multitude of tasks within the program. Keeps everything at my fingertips.
What do you dislike about the product?
sometimes contacts info is populated into another contact
What problems is the product solving and how is that benefiting you?
seems that some customer information sometimes gets placed on another contacts info.


    Rakesh s.

Comprehensive CRM with Some Cost and Setup Challenges

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub is an all-in-one, user-friendly CRM platform that centralizes customer data and boosts productivity. It streamlines sales activities from lead generation to closing by automating tasks with deal tracking and follow-ups. The platform also enables better team collaboration and provides deep analytics, which helps my team focus more on sales and less on administrative tasks. Additionally, I appreciate the AI-powered guided selling solution and meeting scheduling features, which help in meeting preparation.
What do you dislike about the product?
It's costly as the team grows, and there are mandatory fees for joining. There are lots of bugs in mobile app usage. The platform is a little bit complex to understand, which makes it time-consuming to set up.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline sales activities by centralizing customer data and automating tasks. It boosts productivity with deep analytics, guided selling, and meeting scheduling, helping my team focus more on sales.


    Enna T.

Effortless Sales and Organization with This Great CRM

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
It has made my sales and reaching out through cold calling easy
my data stays organised to meet my targets
What do you dislike about the product?
nothing , everything is great here , i believe its a great crm
What problems is the product solving and how is that benefiting you?
it has helped us in maintaining data and securing great space in reaching out , cold calling


    Umesh S.

Streamlined Sales Processes, Easy to Use

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I like HubSpot Sales Hub for its ease of use and clear visibility into the sales pipeline. It keeps all leads, deals, and communication history in one place, making follow-ups more organized and efficient. The intuitive interface means the team can start using it quickly without heavy training, reducing adoption issues and manual errors. The clear pipeline visibility helps us understand exactly where each deal stands, what needs immediate action, and where bottlenecks exist. The initial setup was relatively easy and straightforward, with core features like contact, workflow, deals, pipeline, and activity tracking being quick to configure. Basic onboarding and templates helped the team get started without much technical support.
What do you dislike about the product?
While HubSpot Sales Hub works well overall, some advanced customizations and automations can feel limited unless you move to a higher-tier plan. Reporting for very specific or complex use cases sometimes requires a workaround, and deeper customization of the dashboard could be more flexible. Additionally, for larger teams, managing permissions and maintaining consistent data hygiene can require extra effort.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track and manage leads, ensuring no follow-ups are missed. It consolidates scattered information into one place for clear pipeline visibility, making follow-ups organized and efficient. Its ease of use reduces training time and helps identify bottlenecks quickly.


    Petra G.

A Must-Have for Streamlined Sales and Marketing

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I love how HubSpot Sales Hub has streamlined managing leads, internal workflows, and marketing with its powerful automation and reporting features. It's easy to use and offers a clear activity timeline that keeps my team aligned and accountable. I appreciate having all emails, calls, notes, and deals in one place, which has greatly improved follow-ups and efficiency. The platform scales effortlessly with my business and integrates well with other tools. The notes and activity tracking make it easy to follow up, and the tasks serve as helpful reminders to stay in touch. I find that sending emails directly from templates is excellent, saving a lot of time while maintaining consistent and on-brand messaging across the team. Additionally, personalizing emails using contact details, tracking performance, and automatically logging everything in the activity timeline make follow-ups faster, more effective, and easier to manage. I highly recommend it for teams focused on growth and organization.
What do you dislike about the product?
Some advanced features have a learning curve and certain reporting customization options require higher-tier plans. Occasional UI changes can also take some getting used to, but overall these are minor compared to the value Sales Hub provides.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub streamlines lead management, aligns team workflows, and simplifies marketing with its powerful automation and reporting. Email templates save time and stay consistent, improving follow-ups. It integrates well with other tools, keeping our data centralized and reducing manual work.