Sales Hub Professional
HubSpotReviews from AWS customer
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Easy Setup But Needs Improved Calling Features
What do you like best about the product?
I like that HubSpot Sales Hub is simple and easy to use without anything fancy. The segmentation and list features are really helpful, allowing me to create different kinds of buckets to reach different kinds of prospects. I appreciate how easy it was to get up and running with HubSpot Sales Hub, as I was familiar with the whole product within a day or two.
What do you dislike about the product?
I feel the calling integration could be a bit better. It kind of redirects to another page or takes time to load, especially if you're using any indication. It would be better if it was inbuilt so you could see notes or the person properly during the call. After the call, it's very hard to know where to write the notes in. So maybe structuring the calling feature better overall would help.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM to manage client information, bringing everything together seamlessly. It provides easy access to phone numbers and emails, making it simple to reach out via different channels.
User-Friendly and Intuitive Platform
What do you like best about the product?
What I appreciate most about HubSpot Sales Hub is how user-friendly it is. Even though I never received any formal training from my company, I haven't found it necessary, since the platform's features are largely intuitive.
What do you dislike about the product?
I dislike that HubSpot Sales Hub does NOT show monthly breakouts with revenue. As a salesperson, it would be helpful to see what my sales totals looks like per month.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to track my emails, providing concrete evidence to my upper management that I am actively making connections, reaching out, and fulfilling my responsibilities. This feature is especially important for me as a remote worker.
Many functions, but complicated
What do you like best about the product?
What I like the most is that it has many things and it would be good if it were easy to use, but it is not.
What do you dislike about the product?
It is very complicated to use because it has too many buttons and too many little things, which really aren't needed in such quantity. The seller's experience is complicated.
What problems is the product solving and how is that benefiting you?
I really tried, but it was very complicated to implement. That's why I switched to Pipedrive and Active Campaign, and now I'm moving to Kommo.
Easy to Use with Excellent Educational Webinars
What do you like best about the product?
It's easy to use and they often hold webinars to teach you about special or more advanced features.
What do you dislike about the product?
I wish their integration with AI was going faster.
What problems is the product solving and how is that benefiting you?
They are working very hard on their AI integration which will benefit me by cutting down on menial tasks.
Effortless to Use—Sale Hub Makes Everything Simple
What do you like best about the product?
Ease of use is probably the most important thing to me and Sale Hub hits that
What do you dislike about the product?
There isnt much that I dont like about Hubspot. There is a bit of a learning curve, but once you figure it out then you're good.
What problems is the product solving and how is that benefiting you?
Implimenting sales strategies.
Comprehensive Sales Tool with Easy Setup
What do you like best about the product?
I like that HubSpot Sales Hub is an all-in-one platform where I can run marketing, sales, and customer support. I also appreciate being able to see my emails, messages, and calls all in one place. It's great for tracking things like website visitors turning into leads, which then turn into sales-qualified opportunities and deals. Plus, I can manage finances and track the numbers for the whole team.
What do you dislike about the product?
I think what can be improved is the sequences, if you can have the LinkedIn sequences also enabled within it? That'll be great.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for sales management. It helps in deal management, tracking communications with clients, and managing all sales interactions. It's an all-in-one platform for marketing, sales, and customer support with centralized emails, messages, calls, and lead tracking.
Streamlined CRM with Effortless Efficiency
What do you like best about the product?
I really like managing deals with HubSpot Sales Hub. The use of templates for efficiency and the sales pipeline all stand out to me. It all saves time and allows me to remain proactive. The ability to track engagement types with customers and the capability to track in real time all data relevant to my role are also very beneficial. The initial setup was straightforward, and I have linked it to Outlook, which works well for my needs.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage daily tasks and track engagement with customers in real time. It saves time and keeps me proactive by efficiently managing deals and using templates. I linked it to Outlook for expanded functionality.
Comprehensive CRM with a Learning Curve
What do you like best about the product?
I have used HubSpot Sales Hub as our single source of truth to manage the entire customer lifecycle. As a sales rep, my favorite feature was the activity feed and email tracking with reminders, all in one place. I loved the ease of working on this from the Gmail or Outlook sidebar. The fact that I could update my contacts, deal stage, notes, and call logs from the sidebar of my Gmail inbox without needing to go into the CRM manually every time was super handy.
What do you dislike about the product?
One thing I found frustrating was auto associating emails to different contacts from the same company. If I am working on 2 different deals with the same company, HubSpot Sales Hub will log my emails with both deals automatically. To counter that, I had to manually uncheck the irrelevant deal in the sidebar every time I hit send, otherwise my deal timelines get cluttered with unrelated conversations. Also, the initial setup is not difficult but is overwhelming given the scale of features HubSpot Sales Hub has. It takes time to get acquainted.
What problems is the product solving and how is that benefiting you?
I used HubSpot Sales Hub for email tracking, meeting scheduling, and deal management, working as a personal command center.
Intuitive UX, Effortless Lead Management
What do you like best about the product?
I really like HubSpot Sales Hub for its intuitive and clean user interface, which makes it easy to navigate, even for new team members. The ease of use with HubSpot Sales Hub is impressive. We use it to manage our inbound and outbound leads, track deal pipelines, and automate key parts of our sales process. This has been incredibly valuable for keeping our team aligned, following up faster, and maintaining complete visibility into conversations and deal stages. Initial setup was very easy, and that's a big plus for us.
What do you dislike about the product?
Nothing particular
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage leads, track deal pipelines, and automate sales processes, helping my team stay aligned, follow up faster, and maintain visibility into deals.
Efficient Lead Management with Stellar Support
What do you like best about the product?
I like the email reminders that help with task completion. I also appreciate the live chat with support which allows quick assistance whenever there are workflow issues.
What do you dislike about the product?
It wasn't set to notify the team about when to reach out to leads.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us stay on top of communication with leads, offers quick support for workflow issues, and task completion reminders are a great tool.
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