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Reviews from AWS customer

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10,000 reviews
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    Retail

Good reporting for sales team

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
The reports that each of my salespeople like to see is easily accessible in their dashboard.
What do you dislike about the product?
Sometimes the system feels clunky and like it doesn’t have the right fields that would be necessary.
What problems is the product solving and how is that benefiting you?
It’s solving for my team to have a centralized platform to view their metrics and hit their goals.


    Matthew G.

Best CRM ever

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Automating the sales process and surfacing insights exactly when we need them
What do you dislike about the product?
That more people arent using it -- every company needs this
What problems is the product solving and how is that benefiting you?
Sales automation and pipeline management


    Apparel & Fashion

Hubspot sales review

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Coming from exclusively using Salesforce I really like the user interface with hubspot and find it’s easier to navigate. The reports are easy to filter and create
What do you dislike about the product?
I don’t think there’s anything I dislike
What problems is the product solving and how is that benefiting you?
I’m big on task creation and completion to keep myself organized. Sequence building is easy and the integrations with our prospecting tools definitely cut down on the manual input I have to do.


    Sydney G.

Easy

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
It’s so easy and intuitive, custom views is the best for filtering
What do you dislike about the product?
I can change the view and reporting as needed
What problems is the product solving and how is that benefiting you?
Communication


    Logistics and Supply Chain

Great product!!

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
HUBSPOT Sales Hub makes supporting my sales team super easy. It has all of the tools that we need and all the features to help us be successful in the future. I highly recommend!
What do you dislike about the product?
Right now they're having been many downsides.
What problems is the product solving and how is that benefiting you?
It is helping an aging sales team take advantage of new capabilities with AI and other features. It's a game changer for us.


    Consulting

Currently implementing so not a lot of experience yet

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Organization of data, simplicity of flow.
What do you dislike about the product?
Some fields are difficult to customize. However we are learning this is a new feature availability
What problems is the product solving and how is that benefiting you?
Organizing data and company associations


    Constantinos Y.

The way to go!

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub has completely streamlined our sales process. The interface is incredibly intuitive, making it easy to track deals, manage pipelines, and stay on top of follow-ups without feeling overwhelmed. Even new reps can get up and running quickly thanks to the clean layout and smooth user experience.

The innovative features really stand out—email tracking, sequences, and automation save valuable time while ensuring no opportunity slips through the cracks. The integration with the CRM and reporting tools makes it simple to see the bigger picture and make data-driven decisions.
What do you dislike about the product?
Nothing, it’s very straightforward and intuitive
What problems is the product solving and how is that benefiting you?
Managing leads in an efficient way


    Chris M.

Customization and tracking

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
First of all, regular feature improvements build trust that pain points are taken seriously and product is iterative. I love the new workspaces because my reps need a command center. I love the customization to create the ideal workflow, build in custom approval system with variable approvers (HubSpots approval system is too rigid for us) and track adoption and training needs. We close Deals faster, with more data, improving our system.
What do you dislike about the product?
My main complaint is Line Items as a second-class object, I need access controls and workflow functionality. CPQ launch doesn’t address my specific concerns but was definitely a need for many.
What problems is the product solving and how is that benefiting you?
Our team needs a visual of the sales process with the flexibility of conditionals and required fields to ensure process. We need to track granular service purchases, value, and specific reps involved for commissions. We need to forecast and compare the forecast and actual realization.


    Allyson W.

CRM Specialist

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I like the user interface my sales team has with HubSpot. It is easy for me to go in and see their issues as well as point them in the right direction for optimal use.
What do you dislike about the product?
Some of the academy video are out of date so training new reps or bdrs becomes challenging.
What problems is the product solving and how is that benefiting you?
HubSpot allows our reps to work in a centralized location without having to leave it at all for more information about customers.


    Information Technology and Services

Great Tool - Super User Friendly

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I liked how easy this was for our team to on-board and adapt too and how it is constantly growing and offering new connections and tools.
What do you dislike about the product?
Alot of options and can sometimes feel overwhelming.
What problems is the product solving and how is that benefiting you?
Easy database management